IRS appeals officers are longtime IRS employees. Most have come up from the ranks of auditors to these more prestigious and higher-paying jobs. Appeals officers are trained to be flexible. They are given more discretion in dealing with taxpayers than auditors have. IRS statistics show that 70% of appeals are settled.
Full Answer
What happens when a tax case goes to appeal?
Taxpayers can also come to appeals after filing a petition in the United States Tax Court to dispute the IRS compliance action. Once your case arrives in Appeals, we will assign it to an Appeals Officer or Settlement Officer depending on the type of case.
What is the difference between an appeals officer and settlement officer?
For some complex matters, Appeals Officers may work as a team with other Appeals Officers. A Settlement Officer typically handles matters involving collection matters like whether the IRS followed proper procedures when imposing a lien or proposing a levy for unpaid taxes.
What is it like to work at the IRS department of Appeals?
Appeals employees are often the best and brightest at the IRS. They tend to be seasoned revenue agents or revenue officers who exhibited top-notch relationship, technology, and mediation skills and therefore moved up to Appeals.
What happens if I cannot settle my case with the IRS?
If you are unable to settle your case in Appeals, you may be entitled to dispute the IRS determination in the Tax Court or another Federal court.

Does the IRS offer settlements?
Apply With the New Form 656 An offer in compromise allows you to settle your tax debt for less than the full amount you owe. It may be a legitimate option if you can't pay your full tax liability or doing so creates a financial hardship. We consider your unique set of facts and circumstances: Ability to pay.
What is an IRS settlement officer?
A Settlement Officer typically handles matters involving collection matters like whether the IRS followed proper procedures when imposing a lien or proposing a levy for unpaid taxes.
Are IRS Appeals successful?
Of the roughly one hundred thousand cases a year that go before the Internal Revenue Service Appeals Division, more than 80 percent get resolved without going to litigation.
What is an IRS settlement check?
A settlement payment may consist of multiple elements that have been allocated by the parties. For example, an agreement may include allocations to back pay, emotional distress, and attorneys' fees. Generally, the IRS will not disturb an allocation if it is consistent with the substance of the settled claims.
How long does the IRS have to respond to an appeal?
Generally, the time limit is 30 days from the date of the letter.
How long does it take the IRS to make a decision?
Tax bills of less than $50,000 take 4-6 months. Tax bills of more than $50,000 take 7-12 months.
How do I win an IRS audit?
The best way to start is by calling the auditor that you don't agree with and make your argument. If you are having trouble making your point then you can choose to meet with their manager, appeal with the IRS, or go to tax court. Consider hiring a tax professional: A tax professional can represent you before the IRS.
What is a CP12 letter from the IRS?
We issue Notice CP12 when we correct one or more mistakes on your tax return, and: The overpayment is different from the one you expected, or. You have an overpayment when you thought you owed money or had an even balance.
How do I fight the IRS?
If you disagree you must first notify the IRS supervisor, within 30 days, by completing Form 12009, Request for an Informal Conference and Appeals Review. If you are unable to resolve the issue with the supervisor, you may request that your case be forwarded to the Appeals Office.
Can I sue the IRS for emotional distress?
According to the district court, the IRS cannot be sued for emotional distress because of sovereign immunity. As in the case of unauthorized collection activities, similar action can be taken if the IRS improperly fails to release a lien on your property (Code Sec. 7432).
Is a settlement taxable?
Settlement money and damages collected from a lawsuit are considered income, which means the IRS will generally tax that money. However, personal injury settlements are an exception (most notably: car accident settlements and slip and fall settlements are nontaxable).
Does IRS forgive debt after 10 years?
In general, the Internal Revenue Service (IRS) has 10 years to collect unpaid tax debt. After that, the debt is wiped clean from its books and the IRS writes it off. This is called the 10 Year Statute of Limitations.
Do you pay taxes on a class action lawsuit settlement?
Do you have to pay taxes on lawsuit settlements? Simple answer: yes. A large amount of money collected without at least informing the IRS is simply not legal. In many cases, they will ask for a share of the profits as well.
Do you have to pay taxes on a class action settlement check?
Settlement Payment made to the registered plan that suffered the loss. If a Settlement Payment is made directly to the registered plan, the controlling individual does not need to take any further action as the payment is not taxable and is not considered a contribution to the plan.
Can I sue the IRS for emotional distress?
According to the district court, the IRS cannot be sued for emotional distress because of sovereign immunity. As in the case of unauthorized collection activities, similar action can be taken if the IRS improperly fails to release a lien on your property (Code Sec. 7432).
How can I avoid paying taxes on a settlement?
How to Avoid Paying Taxes on a Lawsuit SettlementPhysical injury or sickness. ... Emotional distress may be taxable. ... Medical expenses. ... Punitive damages are taxable. ... Contingency fees may be taxable. ... Negotiate the amount of the 1099 income before you finalize the settlement. ... Allocate damages to reduce taxes.More items...•
What is the NTA in the IRS?
This is an independent organization that exists to assist taxpayers who’ve been unsuccessful in getting results while working directly with the IRS. The NTA, however, shouldn’t be mistaken for another rung in the bureaucratic ladder. Their power to overrule any IRS collections employee is virtually nonexistent. My take is that the NTA exists to facilitate better communication. If the NTA agrees with your side of the story, the influence that the NTA exerts on the collections employee could be enough to change the outcome of your case.
What is an alternative to plain old collections?
One of the more obvious alternatives to working with the plain old Collections folks is requesting consideration from the Office of Appeals. This opportunity can be available to you when a Revenue Officer or the Automated Collections System issues a notice threatening to “ levy ” your bank accounts, wages, receivables, or other assets. While an Appeal is always nice to have at your disposal, you still have to convince Appeals to take a different course than the Collections level, which was bound and determined to collect from you forcibly.
What is the subordinate called in a Territory Manager?
In fact, often the Area Director will assign a subordinate – called the Technical Adviser – who will screen your case to see if it is a problem that can be solved easily.
What is a GM in a tax office?
Above the RO you will find a Group Manager (GM), responsible for overseeing a number of ROs. Among their various duties include approving any Installment Agreements, and supervising the actions of their Revenue Officers. Particularly in the case where a Revenue Officer is being abusive, rude, or is violating a taxpayer’s rights, the GM can be your best friend. Generally, this person works in the same office as the Revenue Officer, and a request to speak to this person must be honored. Sometimes, they rotate among offices, or work in a different city, so you may need to wait a day or two. In the meantime, it’s always good to have a firm understanding with the Revenue Officer that the RO will take no adverse action (levies, seizure, etc.) while you’re awaiting contact from the GM.
Who are the IRS field revenue officers?
Many taxpayers (mostly businesses with employment tax debt or individuals who owe substantial amounts to the IRS) are assigned to field Revenue Officers (ROs). You develop a much closer relationship to this person than you ever would with a Collections Representative at the other end of the toll-free line. These people tend to be more experienced and better trained than the Collections Representative, but they are still more or less at the front line of the Collections apparatus. You may come to know this person very well. And though they may seem like the alpha and omega of your fate with the IRS, they are not.
Is a GM your best friend?
Particularly in the case where a Revenue Officer is being abusive, rude, or is violating a taxpayer’s rights, the GM can be your best friend. Generally, this person works in the same office as the Revenue Officer, and a request to speak to this person must be honored.
What is an appeals coordination issue?
An Appeals Coordinated Issue is an issue with IRS-wide impact or importance, requiring coordination to ensure uniformity and consistency nationwide. Appeals’ Technical Guidance Coordinators (TGCs) serve as the focal point for activities involving these issues by providing advice, guidance, and assistance to other Appeals employees in resolving taxpayer disputes. In some instances, Appeals Settlement Guidelines are prepared and represent Appeals’ position regarding the potential hazards of litigation for proper resolution of an Appeals Coordinated Issue by providing guidance to ensure consistent treatment of the issue. A list of published ASGs can be found below.
What is a 2000-44 transaction?
Notice 2000-44 Transactions - Described as generating losses resulting from artificially inflating the basis of partnership interests
What is the primary issue of whether expenses were incurred in carrying on a trade or business?
Alternatively, whether individuals were materially participating and at risk; whether expenses were ordinary and necessary; and whether expenses should be capitalized or currently deducted.
Why do appeals have to be considered?
Appeals wants to resolve the case timely and as cheaply as possible, so it must consider the pros and cons of the possibility of taking the case to court. For example, if during an audit a revenue agent determines that certain deductions taken on a return are not allowable, an Appeals officer may come to a different conclusion simply because he or she is concerned about how a court would rule. The Appeals officer may decide to meet the taxpayer in the middle and allow half of the deductions to settle and close thecase.
What should a CPA have before meeting with an appeals officer?
Always have a settlement in mind: Before going into a meeting with an Appeals officer, a CPA should have a goal for settlement or resolution. A conference can quickly lead to a deal, so the CPA needs to be prepared for this conversation.
What is IRS appeal?
IRS Appeals Provides a Pathway to Settlement
How to be respectful to an appeals officer?
Be cordial and respectful toward the Appeals officer; establish a working relationship immediately: Though it may sound obvious , being respectful to the Appeals officer helps the client. It is poor practice to insult the Appeals officer or to engage in bickering. Be patient, listen, and treat the officer with respect.
What is a tax period?
The tax periods/years involved; A list of the changes that the taxpayer does not agree with and why he or she does not agree; Facts supporting the position on any issue the taxpayer does not agree with; Law or authority supporting the taxpayer's position; and. A statement signed under penalties of perjury.
What does an appeal officer do?
The officer will review all documentation, determine whether more information is needed, and decide on a range of settlement options (if applicable).
What is informal conference?
Conferences are typically informal. They may be handled over the phone or in person or, at times, certain issues may even be addressed entirely by mail correspondence. There will be an open dialogue; each side will present an argument; and most differences will be settled at this level.
Legal Issues
Most audits turn on factual issues, like verification of claimed deductions, not on whether you had a legal right to take them. But the auditor may have disallowed an item based on a legal issue.
Negotiating a Settlement
The odds are great that you will reach a settlement of your case with an appeals officer.
Ask That Penalties Be Removed
One way to start a settlement discussion is to ask the appeals officer to drop any penalties recommended by the auditor.
Accept Some Adjustments
Unless you believe that the auditor was completely wrong on every adjustment, let the appeals officer know that you will accept some changes, without specifying which ones just yet.
Speak the IRS Lingo
Don’t negotiate in terms of how many dollars the audit change would cost you. Use the words “adjustments” or “disallowances” instead, just like the audit report does. It amounts to the same thing. Talk in terms of percentages of disallowances.