Settlement FAQs

how a debt settlement letter should look from collection agency

by Aiyana Casper Sr. Published 3 years ago Updated 2 years ago
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Your debt settlement letter should include the following pieces of information:

  • Your proposed settlement amount — Make sure you state this as a dollar amount, not a percentage of your debt.
  • How you want the creditor to report the debt to the credit bureaus — Let them know that you want them to report the debt as “paid in full” in your credit history if there’s a settlement.

A settlement offer letter will contain your proposal to offer some sum of money to the creditor in exchange for forgiveness of the rest of your debt. The letter should typically explain why you can't pay the full debt, how much you're willing to pay right now, and the exact action you want in return from the creditor.Nov 30, 2021

Full Answer

How to negotiate a settlement with a collection agency?

Negotiate a settlement with the debt collection agency. You can negotiate in 2 ways. A debt collection agency may contact you with a settlement offer. You can contact the debt collection agency in writing and offer a settlement figure. Generally, you should start the negotiation by offering approximately 25 percent of the debt.

How to write a dispute letter to a collection agency?

Sample Letter: Disputing a Debt with a Collection Agency [Date] [Collection Agency Name] [Collection Agency Address] [Re: Your account number, if known] To Whom It May Concern: I wish to dispute the following charges that your company is attempting collection of: [List charges] I dispute the charges for the following reason(s):

Should you settle with a collection agency?

However, you can settle your debt with the collection agency. Nevertheless, you must know how to make a settlement with a collection agency to avoid any complications. Validate the debt collection agency claims. You should send the debt collection agency a letter requesting that it send you proof you owe the debt. Check the statute of limitations.

Can I dispute a debt with a collection agency?

You can dispute the debt over the phone when the collector calls you. The collector, at this time, does not have to validate the debt or provide you any documents, but at least they are on notice of the dispute, and must notify any credit reporting agency they communicate to that the debt is disputed.

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What should a debt settlement letter include?

Write a debt settlement letter to your creditor. Explain your current situation and how much you can pay. Also, provide them with a clear description of what you expect in return, such as removal of missed payments or the account shown as paid in full on your report.

How do collection agencies settle accounts?

To get ready to negotiate a settlement or repayment agreement with a debt collector, consider this three-step approach:Learn about the debt. ... Plan for making a realistic repayment or settlement proposal. ... Negotiate with the debt collector using your proposed repayment plan.

What percentage should I offer to settle debt with collection agency?

When you're negotiating with a creditor, try to settle your debt for 50% or less, which is a realistic goal based on creditors' history with debt settlement. If you owe $3,000, shoot for a settlement of up to $1,500.

What information would go into a collection letter?

A debt collection letter should include the total debt owed, the initial due date, and any necessary warnings of impending legal action. This article is for business owners and freelancers looking to formally pursue debts from nonpaying clients.

Does it matter if you settle with a collection agency?

A collection agency will have more incentive to settle with you if you can pay all at once. If you owe $500 and suggest paying $300 on the spot to settle the matter, the agency can take its fee, pay the balance to the original creditor (who treats the amount you don't pay as a business loss), and close its books.

What is the 11 word phrase to stop debt collectors?

If you need to take a break, you can use this 11 word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.” Here is what you should do if you are being contacted by a debt collector.

Can I pay original creditor instead of collection agency?

Working with the original creditor, rather than dealing with debt collectors, can be beneficial. Often, the original creditor will offer a more reasonable payment option, reduce the balance on your original loan or even stop interest from accruing on the loan balance altogether.

What should you not say to debt collectors?

9 Things You Should (And Shouldn't) Say to a Debt CollectorDo — Ask to see the collector's credentials. ... Don't — Volunteer information. ... Do — Make a preemptive offer. ... Don't — Make your bank account accessible. ... Maybe — Ask for a payment-for-deletion deal. ... Do — Explain your predicament. ... Don't — Provide ammunition.More items...

Can you dispute a debt if it was sold to a collection agency?

Can you dispute a debt if it was sold to a collection agency? Your rights are the same as if you were dealing with the original creditor. If you don't believe you should pay the debt, for example, if a debt is statute barred or prescribed, then you can dispute the debt.

What makes a good claim letter?

Most business professionals and scholars agree that a basic claim letter should include four core elements: a clear explanation of the complaint, an explanation of what strife this has caused or the losses suffered because of it, an appeal to honesty and fairness, and a statement of what you would consider a fair ...

What are the different stages of collection letters?

Most companies use a series of letters in three stages: gentle reminders, advanced reminders, and urgent reminders.

What does a final letter in debt collection refer to?

The point of the final notice is to let the delinquent client know you are no longer going to work with them to resolve payment as the account is being forwarded to a collections company. It is your last formal communication, and in many cases, signifies that the business relationship is finished.

Is it better to pay off collections in full or settle?

It is always better to pay off your debt in full if possible. While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative.

When should a collection account be settled?

When you settle an account, the creditor (in this case the collection agency) will update the account on your credit report to show it has been settled in full for less than the total balance owed. This indicates that the account is closed and that there is no longer a balance due.

Can I pay original creditor instead of collection agency?

Working with the original creditor, rather than dealing with debt collectors, can be beneficial. Often, the original creditor will offer a more reasonable payment option, reduce the balance on your original loan or even stop interest from accruing on the loan balance altogether.

What percentage will credit card companies settle for?

Lenders typically agree to a debt settlement of between 30% and 80%. Several factors may influence this amount, such as the debt holder's financial situation and available cash on hand.

What Is a Debt Settlement Letter?

If you’re unable or unsure about negotiating a debt settlement over the telephone, negotiating by letter is a reasonable option. It’s not much different negotiating with your creditor by telephone, but it might take longer. There are several ways to prepare a settlement letter, including hiring an attorney to write it for you or going online to download a template to use as a starting point. There are also several sample letters you can look at to get an idea of what your completed letter should look like.

How does debt settlement work?

Luckily, there are many debt relief options. Debt settlement is one of the most advertised and for good reason. It’s often used for credit card debts and allows borrowers with unmanageable debt to pay off one or more debts for less than the full amount. The creditor then forgives the remaining debt. This may sound too good to be true, but it’s not. How well it works for you will depend on your financial situation and whether you choose to hire a debt settlement company to help you or do the debt settlement process yourself. This article will explain how to handle debt settlement on your own and how to write the best debt settlement letter possible.

What is the first step in a debt settlement?

The first step in a debt settlement negotiation with a bank, credit card company, or collection agency is to confirm the debt belongs to you. Some debts pass through multiple collection agencies once they leave the original creditor. During that time, mix-ups can occur or debts can become so old they are past the statute of limitations and legally uncollectible .

How long do you have to be behind on your debt to get a creditor to accept your debt?

To increase your chances of getting a creditor to accept your debt, you need to be at least 90 days behind on your payments with that creditor. And during the negotiation process, you’ll need to continue not making any payments. This will hurt your credit score and the extra fees and interest may increase your overall debt. But it’s easier to convince a creditor that you can’t fully pay off your debt when you haven’t made any payments for several months. Remember, a creditor is willing to settle a debt for less than what you owe because they fear your financial situation is so uncertain that they won’t recover any money from you in the near future.

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How to reach out to your creditor?

Now it’s time to reach out to your creditor. You can do this by telephone or by letter. Either way, you’ll need to have some cash saved up beforehand. Most debts get settled after the borrower makes a one-time lump-sum payment of the outstanding debt. In other cases, you’ll need to pay two or three large payments over a short period of time instead. Creditors rarely agree to let borrowers use a payment plan with monthly payments to settle their debts.

How long does it take to settle a debt?

Another major advantage is that the DIY debt settlement process tends to be faster, perhaps six months or less. In contrast, using a debt settlement company can easily take several years. Not only does this extra time mean it takes longer to get debt relief, but that’s more time for your debt to accrue interest and penalties.

How to settle a debt?

Negotiating and agreeing on an amount you will settle a debt for is primarily going to be done over the phone. Once you have a verbal agreement, it must be followed up with documentation. The settlement letter should meet certain requirements before you remit payment in full, or make a partial payment. If you do not receive a settlement letter, or a letter does not include what is standard information to protect you, it’s okay to walk away from the deal. You can receive settlement letters via fax and mail (sometimes even email). No settlement letter means you don’t have a deal. Keep all settlement letters in a safe place with all of your other important documents.

What is the importance of verbal communication in a debt settlement letter?

It’s important that you understand the deal is not done until it is documented and fully funded, consistent with the terms and payment timelines laid out in a debt settlement letter. Verbal communication with creditors and debt collectors are a necessary part of the debt negotiation process.

What does it mean to settle with a third party debt collector?

Settling with a third-party debt collector means you must get the above details documented before remitting any payment towards the agreement. If the above bulleted items are missing from your settlement letter, you should request a different letter be sent to you that meets the above specifications.

What does it mean when a debt settlement letter says no?

No settlement letter means you don’t have a deal. Keep all settlement letters in a safe place with all of your other important documents. Almost done. The final step in our Debt Settlement Guide is paying debt collectors after the negotiations are done.

What happens if you don't receive a settlement letter?

If you do not receive a settlement letter, or a letter does not include what is standard information to protect you, it’s okay to walk away from the deal. You can receive settlement letters via fax and mail (sometimes even email). No settlement letter means you don’t have a deal.

How long does it take for a settlement letter to be sent?

Schedule your first (or only) payment for a future day that gives enough time for the settlement letter to reach you by mail. 10 days or longer would be best. Make payments on the settlement from your bank account that you set up specifically for saving and funding the agreements.

What does a settlement letter mean?

The settlement letter must reference that the account being satisfied in full i.e. “settled”, “settlement of this account”, “accepted as settlement in full”, “paid in full”.

What Is a Settlement Offer Letter?

The main reason to negotiate a debt settlement is to find debt relief, but it can also save you money. When you eliminate debt through a debt settlement, you’ll also decrease your use of credit, which will increase your credit score.

Things To Consider While Pursuing Debt Settlement

As with each form of debt relief, debt settlement has advantages and disadvantages .

Steps To Take if You Seek a Settlement Offer

The first decision for you to make is whether you will negotiate the debt settlement yourself or hire debt settlement professionals to negotiate on your behalf. Professionals can help you, especially if you believe that you lack the communication skills necessary to negotiate with debt collectors.

Writing the Settlement Offer Letter

A debt settlement letter is, in effect, a written legal contract. It’s important to make direct, explicit, and detailed statements.

Debt Settlement Letter Template

This letter is in reference to the account number identified above and its outstanding debt. Due to financial difficulties, I am unable to pay the outstanding balance in full. [ Explain your hardship to the creditor here.]

What is a counteroffer letter?

This template letter makes a counteroffer when an original creditor offers you an initial settlement amount. The goal is to offer a lower amount and negotiate for a removal of the negative information from your credit history.

How long does it take to settle a debt with a collection agency?

They have five days to do so under the Fair Debt Collection Practices Act (FDCPA).

How to settle a debt on your own?

When you’re working to settle a debt on your own, you want to do everything in writing. This is especially true if you’re making formal debt settlement agreements. Creditors and collectors will try to get you to agree to things over the phone. Don’t fall for it! Ask them to send you their proposal in writing. Avoid saying anything that acknowledges that you’re obligated to repay the debt. You can use these debt settlement letter templates to negotiate everything in writing.

Can you admit to a debt?

Never admit that you owe the debt or that you’re supposed to pay it. This can reset the statute of limitations on collecting the debt in some states!

How long can a debt collector collect on a debt?

Each state has a statute of limitations on how long a creditor has to collect on a debt. For example, debts from 10 years ago may be considered zombie debts-or debts too old to collect on. You won't have to settle the debt if the collection agency tries to collect on a zombie debt.

What is debt collection agency?

Learn more... A debt collection agency is a third party company hired to collect debt owed to a creditor such as a credit card issuer. Typically, the creditor has given up collecting the debt, but still wants the money. Since the debt collection agency has assumed the role of acquiring the money you owe, its representatives may constantly call ...

How long does a debt stay on your credit report?

The statute of limitations has nothing to do with how long the debt stays on your credit report. Typically, debt stays on your credit report for 7 years.

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How to send a payment to a collection agency?

Send the payment along with a letter to the debt collection agency. You should send the payment by certified mail so you have confirmation that it receives the money.

Can you make a settlement offer in installments?

You can make a settlement offer in installments. Paying in installments requires you to make more than 2 payments to the debt collection agency. You can pay in a lump sum. A lump sum payment requires you to make 1 payment.

Who may contact you with a settlement offer?

A debt collection agency may contact you with a settlement offer.

How long does it take for a settlement to be updated?

After about 30 days, check your credit report to confirm the settlement has been updated . Your account balance for that account should display $0. The status may display “Settled” or “Settled in full.” If that’s not the case, you should contact the creditor or debt collector to confirm the settlement was received and that your credit report will be updated.

How to write a settlement letter?

What Your Settlement Letter Should Include 1 The letter should be on company letterhead, regardless of whether you’re dealing with a collection agency or the original creditor. This company letterhead helps make the settlement offer official and helps show the offer came from someone within the company. 2 The letter should include a date so you know when the settlement offer was made. 3 Make sure the correct account number is listed on the debt settlement letter. This is especially true if you have multiple accounts with the same company. If you’re dealing with a collection agency, ask them to list both the original account number with the original creditor and the internal control number or account number used by the collection agency. 4 There should be some type of wording to say that your account will be updated as settled or settled in full. The amount of the settlement payment should be listed. Make sure the settlement amount included in the letter is the same settlement amount you agreed to. If the amount is spelled out, it should be spelled correctly. Any error with the settlement amount could come back to haunt you. 5 Make sure the settlement payment due date is listed and spelled correctly. It should be the date that you agreed to. 6 Fax or mailed copies of the official settlement letter are both acceptable as long as they at least include the information listed above.

How to know when a debt settlement letter was made?

The letter should include a date so you know when the settlement offer was made. Make sure the correct account number is listed on the debt settlement letter. This is especially true if you have multiple accounts with the same company. If you’re dealing with a collection agency, ask them to list both the original account number with ...

How much should a collection and original debt have?

If both an original debt and debt collection are listed for a single debt, they should both have a $0 balance. You may have to contact the original creditor with proof of payment to have the account updated. You can also use the credit report dispute process to have the credit bureau investigate the account.

What is the best way to make a settlement payment?

Once you have the official settlement letter and you’ve confirmed the information contained in the letter is correct, you can make payment. A money order or certified check are the best payment options.

What happens if you don't get a letter from a creditor?

Once you get the creditor to agree to a debt settlement, you should get an official agreement from the company before you make payment. If you make a payment without having such a letter, things could go wrong.

Who is Latoya Irby?

LaToya Irby is an expert blogger in personal finance. She is passionate about helping others understand the value of good credit and debt management. LaToya has experience working as a collection specialist in the financial services industry.

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What happens if the statute of limitations is passed?

If the statute of limitations has passed, then your defense to the lawsuit could stop the creditor or debt collector from obtaining a judgment. You may want to find an attorney in your state to ask about the statute of limitations on your debt. Low income consumers may qualify for free legal help.

How to contact a debt collector?

Any debt collector who contacts you to collect a debt must give you certain information when it first contacts you, or in writing within 5 days after contacting you, including: 1 The name of the creditor 2 The amount owed 3 That you can dispute the debt or request the name and address of the original creditor, if different from the current creditor.

What is CFPB sample letter?

The CFPB has prepared sample letters that you can use to respond to a debt collector who is trying to collect a debt. The letters include tips on how to use them. The sample letters may help you to get information, set limits or stop any further communication, or exercise some of your rights.

How to talk to a debt collector about your debt?

Explain your plan. When you talk to the debt collector, explain your financial situation. You may have more room to negotiate with a debt collector than you did with the original creditor. It can also help to work through a credit counselor or attorney.

How long does it take for a debt collector to contact you?

Any debt collector who contacts you to collect a debt must give you certain information when it first contacts you, or in writing within 5 days after contacting you, including: The name of the creditor. The amount owed. That you can dispute the debt or request the name and address of the original creditor, if different from the current creditor.

How long does a debt have to be paid before it can be sued?

The statute of limitations is the period when you can be sued. Most statutes of limitations fall in the three to six years range, although in some jurisdictions they may extend for longer.

What does it mean when a debt is charged off in 2009?

A debt that was charged off in 2009 just means the original creditor followed the Generally Accepted Accounting Principles (GAAP), in order to account for the loss on their books. The account is still out there and collectable. You can be sued on unpaid debts after charge off, so settling is a good idea when it makes sense for you financially. A collection agency making an offer you did not solicit often means there is room to negotiate an even better outcome.

Is it better to settle a debt now or later?

Sometimes it is better to make every effort to settle a debt now, while there is an offer on the table, when the collection agency or debt buyer has a history of using the courts in order to collect. Court enforced collections after a judgment are not ever a good experience, so avoiding that is a key consideration.

Can you settle a collection account with a collection agency?

Settling with a collection agency when they send you debt settlement offer in the mail. If the offer you receive to settle an old collection account for less than the balance owed is a good one, and the debt is still inside the statute of limitations to sue you, you should definitely consider taking advantage of it.

Can you be sued for unpaid debt?

You can be sued on unpaid debts after charge off, so settling is a good idea when it makes sense for you financially. A collection agency making an offer you did not solicit often means there is room to negotiate an even better outcome. Settling with a collection agency when they send you debt settlement offer in the mail.

Can you negotiate better debt?

Depending on who is collecting, and who the debt is owned by, your ability to get a better deal through negotiations can change.

Is enforced collection a good experience?

Court enforced collections after a judgment are not ever a good experience , so avoiding that is a key consideration. In order to help you better evaluate the offer to settle the debt you received please answer the following questions using the comment box below:

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