Settlement FAQs

how much is the vizio tv settlement

by Elissa Kunde Sr. Published 2 years ago Updated 2 years ago
image

A federal court has approved a $17 million settlement in the VIZIO smart TV class action lawsuit, which alleged that VIZIO secretly tracked — for 3 years — what people were watching on about 16 million smart TVs.

Full Answer

How to solve Vizio TV problems?

No Audio / No Sound VIZIO TV

  • Check to make sure the volume level or your TV is set above zero. ...
  • Make sure the TV is not muted.
  • Make sure your TV speakers are turnd 'On'. ...
  • Check the cables connecting your devices to the TV, and make sure they are securely connected. ...
  • Try a different source device. ...

More items...

Was the Vizio TV class action lawsuit ever settled?

The settlement was reached in a pending VIZIO smart TV class-action lawsuit. In exchange for paying $2.2 million, the company has agreed to stop unauthorized tracking and collecting data on TV viewing. It has also agreed to prominently disclose the collection of such information and obtain consumers’ explicit consent before sharing it.

Should you buy a Vizio TV?

Vizio and TCL sell budget-friendly TVs that don't compromise on quality — perfect for gaming, virtual workouts, and binge-watching Cobra Kai. Reviewers love them because they’re not as expensive as...

Are Samsung or Vizio TVs better?

The Vizio has much better reflection handling, and it can remove judder from 24p sources and native apps. On the other hand, the Samsung has a faster response time and gets a bit brighter.

See more

image

How much is the VIZIO settlement?

A $17 millionA $17 million class action settlement will end class action allegations that Vizio Inc. collected, stored, and shared viewing habits of smart TV owners without their knowledge or consent. Vizio smart TV owners who connected their television to the internet between Feb.

Is there a class action lawsuit against VIZIO TV?

Class Action Claims Defect Causes Vizio OLED, LED 4K UHD TVs to Repeatedly Power Off, Fail to Turn Back On. Six models of Vizio OLED and LED 4K UHD flat-screen televisions are defective in that they suffer from repeated and unexpected power failures, a proposed class action claims.

Why did VIZIO get sued?

(Reuters) - A New York-based nonprofit group has sued television maker Vizio Inc in California state court to force it to share the source code for the software it allegedly uses in its smart TVs.

Is VIZIO worth buying?

Overall, Vizio TVs are well-priced and have great picture quality. However, they don't have the high-end feel as some other brands, and their OS is laggy at times and not as full-featured as the competitors' as there are often a ton of bugs associated with their TVs that can even get worse over time.

Is there a recall on Vizio TVs?

The recall is for 245,000 Vizio E-Series 39-inch and 42-inch televisions, which sold for between $370 and $450. It looks like the problem is with the TV stand, with Vizio telling customers to “immediately detach the stand, place the television in a safe location and contact Vizio for a replacement stand assembly.”

What is the latest Vizio firmware update?

Current Firmware Version: 11.0.120.1-1 If a subsequent update is sent out the Display will automatically download it when the Display is powered off and once downloaded, will automatically install it.

What happen to Vizio?

The company pulled its IPO in 2016 after China's LeEco offered to buy it for $2 billion. The deal fell apart the following year because of regulatory complexities, and in 2018 Vizio sold stakes to Taiwanese manufacturing partners Foxconn and Innolux.

Why do Vizio TVs freeze?

Vizio TVs freeze for a number of reasons. The TV may be experiencing a firmware bug, a hardware malfunction, an issue with your internet connection or a problem with your system settings. To fix these issues, you can restart the TV or modem/router or try restoring the factory settings.

What are Vizio TV screens made of?

Aside from using LED and LCD screens, Vizio is currently using OLED screens for its high-end TV series.

Why is Vizio stock so cheap?

The Bottom Line. Vizio is likely a cheap stock at the moment due to its strong growth prospects and some very attractive valuation metrics.

What free channels come with Vizio Smart TV?

Vizio says that the WatchFree service offers access to news, sports, movies, TV shows, and other types of programs found on the included TV channels such as Fox Sports, NBC News/MSNBC, Pluto TV Movies, Action Movies, Black Cinema, News 24/7, Frontdoor, Cats 24/7, Crime Network, MST3K, and The Surf Channel.

Is Vizio owned by Sony?

Some people think Vizio is manufactured by Sony, but it's not. Vizio and Sony are separate and competing companies.

Why do Vizio TVs freeze?

Vizio TVs freeze for a number of reasons. The TV may be experiencing a firmware bug, a hardware malfunction, an issue with your internet connection or a problem with your system settings. To fix these issues, you can restart the TV or modem/router or try restoring the factory settings.

Does a Vizio TV have a camera?

Locating Camera and Mic on Vizio TVs Vizio does not have built-in cameras into its Smart TVs. The company sells a compatible webcam that may be used with the TV.

Who is included in the VIZIO smart TV class action settlement?

You are included in the settlement if you are in the United States and purchased a VIZIO Smart Television for personal or household use (not for resale) and your smart TV was connected to the Internet at any time between February 1, 2014 and February 6, 2017.

What happens if you don't sue Vizio?

If you take no action, you get no payment and you give up your legal right to continue to sue VIZIO for claims related to this case.

Why was Vizio's second motion to dismiss dismissed?

Vizio argued that Plaintiffs’ claims under the Wiretap Act should be dismissed because “ [t]he Wiretap Act only prohibits the acquisition of ‘the contents of any wire, electronic, or oral communication.’”.

How long did Vizio track TVs?

A federal court has approved a $17 million settlement in the VIZIO smart TV class action lawsuit, which alleged that VIZIO secretly tracked — for 3 years — what people were watching on about 16 million smart TVs. Not only did VIZIO collect consumers’ viewing histories and information about their digital identities, according to the complaint, ...

What is Vizio's default feature?

On December 23, 2015, Gibbs Law Group filed a class action lawsuit in California Federal Court alleging that that Vizio Smart TVs contain a default feature that tracks what viewers watch. According to the lawsuit, Vizio reportedly matches this information with its customers’ IP addresses, allowing Vizio to sell personal information about its customers’ TV habits to third parties for profit.

Who argued the motion to dismiss in Vizio v. Mura?

On December 16, 2016, the California Federal Court held a hearing to consider Vizio’s request to dismiss the Plaintiffs’ class action complaint. Andre M. Mura argued the motion to dismiss on behalf of the plaintiffs in the case.

Did Vizio collect consumer history?

Not only did VIZIO collect consumers’ viewing histories and information about their digital identities, according to the complaint, but also VIZIO sold that information to other companies without consumers’ consent. On July 31, the Court issued an order granting final settlement approval.

The lawsuit alleged that Vizio tracked customer data for years, gathering second-by-second details about what consumers watched and when

Although consumers were unable to opt-out of this data collection, the company said this was an integral part of its “smart interactivity” and was necessary to offer more personalized content to its customers. The company also made it difficult for customers to turn off these tracking features.

The Vizio settlement highlights the importance of injunctive relief

The company agreed to implement a consent model for all Vizio Smart TVs, requiring consumers to give their consent before the company can track their viewing habits. Moreover, Vizio agreed to post prominent notifications on the screen of each TV, add additional language in the user’s quick start guide, and delete disputed viewing data.

The FTC has approved the settlement in principle

In addition, Vizio has agreed to delete all viewing data from its customers’ smart TVs before February 6, 2017. This settlement is an important step in preventing these companies from wasting valuable time and money. The company will be forced to make the necessary changes to avoid these issues in the future.

What happens if you don't take action against Vizio?

If you take no action whatsoever, you won’t get any money from the settlement and you’ll forfeit your right to file a lawsuit against Vizio over the same claims.

What were the lawsuits about?

The 60-page consolidated complaint alleged that Vizio Smart TVs “watch what you’re watching while you’re watching it.” More specifically, the suits claimed Vizio tracks consumers’ behavior, including viewing history and content preferences, and sells this data to media companies for targeted advertisement purposes. These ads apparently didn’t just show up on Vizio Smart TVs, but also on any other devices that were connected to the same Internet network.

Where is the Ronald Reagan settlement hearing?

at the following address: Ronald Reagan Federal Building and United States Courthouse. 411 W. Fourth St., Santa Ana, CA, 92701. Courtroom 10A, 10th Floor.

How do I submit a claim?

Fill out this form to submit your claim. You are not required to provide a receipt.

Never buying another vizio product

Terrible customer support and inferior products was basically told there is nothing they can do about a tv that is still under warranty that is defective. It’s my fault for buying a vizio product honestly. Never making this mistake again.

OLED55-H1 - An "update" after speaking with CS

Well, just got off the phone with Vizio support. And after outlining the laundry list of issues I've been experiencing, and most of you have been experiencing, they've admitted there's no near future resolution.

Vizio Elevate FW 1.02.21.1 released

I haven't had a chance to test it beyond watching some media from my AppleTV 4k but figured I would give everyone a heads up.

Vizio hast left me in the dark!

Below is my post regarding my issues. I finally spoke with someone who told me the parts have been ordered and sent to the technician and that I should expect a phone call to setup an appointment for the repair to take place. That was 4 days ago; no call.

Remove new Watch Free ad

This started a few days ago. Every time I turn on my Vizio tv, I get an ad pop up for Watch Free +. How in the hell do I get rid of this stupid ad?!

P75QX-H1 not displaying Atmos

I am beyond frustrated. I have spent a total over $2500 between the P75QX-H1 TV and the M512a-H6 sound bar for the sole purpose of getting Dolby Vision & Dolby Atmos with eARC.

Really sick of Rebooting my TV just to get audio

I have a Quantum M7 and of course right after the Best Buy return window expired, it started having issues where I get zero audio output over composite constantly and have to reset it. I'm guessing it started happening after a firmware update.

What in the actual eff is going on!?!?

My TV is possessed? My Vizio suddenly insists on being in smsrtcast mode. And won't stay on HDMI-2. Could you miss some more bugs you fucking asshats?

End of Summer Firmware Hopes and Dreams

There is officially one month left of Summer 2021, what do you think is going to happen in regards to all the end of summer firmware chatter?

Opt Out of Arbitration

IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify VIZIO in writing within sixty (60) days of the date that you purchased the product; (2) your written notification must be mailed to VIZIO at 39 Tesla, Irvine, CA 92618, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver.

OLED Power Cycle Issue Workaround

In case you are experiencing the blank screen on power issue with the OLED models, I stumbled upon a bit of a workaround. When the TV is in the bad state with no menus appearing, the vizio SmartCast app is still able to soft power cycle the TV. If it complains there's no connection at first, turn off the tv and back on with the remote.

Vizio Soundbar bricked again m51a-h6

Well, on my third soundbar now. I hesitated updating my firmware for the longest time since my third bar has worked fine with the exception of the handshake with eARC. Seeing that the latest update fixed it, I figured why not.

image
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 1 2 3 4 5 6 7 8 9