Settlement FAQs

how to make a settlement with a credit card company

by Kieran Smith Published 2 years ago Updated 2 years ago
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How to negotiate debt with your credit card company

  1. Understand how much you owe. The first step is to assess your credit card debt. ...
  2. Explore your options. Before you pick up the phone, understand what settlement options are available and how much you can afford to pay.
  3. Understand the risks. ...
  4. Call your credit card company. ...
  5. Get everything in writing. ...

Full Answer

How to negotiate credit card debt settlement by yourself?

How to negotiate credit card debt settlement yourself step-by-step Step 1: Define your goals. All debt settlement negotiations start with an offer – either a collector reaches out to you or you reach out to a creditor. It’s important when trying to negotiate a settlement that you have realistic goals.

How do you settle credit card debt yourself?

What to Do to Settle Credit Card Debt

  • Mobilize’em Up! This is the first step in settling credit card debt yourself. ...
  • Determine Your Fiscal Health! Whatever negotiations you are thinking of, you need to analyze and determine your financial position!
  • Negotiating Techniques. You can now move on to negotiate the debt. ...
  • Settle It Once and For All! ...
  • Document the Deal! ...

What is the credit card settlement process?

  • Drop in credit score (up to 100 points)
  • You need enough cash on hand for a settlement payment
  • Only available for unsecured debt
  • You pay tax on the forgiven portion of debt
  • Risk of lawsuit
  • Creditors might not settle
  • Settlement stays on credit history for 7 years
  • Calls and notices from collections increase (during process)

More items...

Do it yourself debt settlement?

With do-it-yourself debt settlement, you negotiate directly with your creditors in an effort to settle your debt for less than you originally owed. The strategy works best for debts that are already delinquent. Creditors, seeing missed payments stacking up, may be open to a settlement because partial payment is better than no payment at all.

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What percentage will credit card companies settle for?

Typically, a creditor will agree to accept 40% to 50% of the debt you owe, although it could be as much as 80%, depending on whether you're dealing with a debt collector or the original creditor. In either case, your first lump-sum offer should be well below the 40% to 50% range to provide some room for negotiation.

How do credit card companies settle?

What is the credit card settlement processVisit the issuer or a debt settlement agency.Explain your inability to make payments via a credit card settlement letter and mention that you're open to negotiating other repayment terms.Offer a lump sum or inform the issuer of your plans to file for bankruptcy.

What happens when you do a settlement on a credit card?

As stated above, a credit card settlement is when a credit card company forgives a portion of the amount you owe in exchange for you repaying the remaining amount. The remaining amount can be repaid in one single payment or as a series of payments, as determined through the specific agreement.

How can I settle a credit card charge off?

If the lender hasn't sold the account, you can offer to pay the debt in full in exchange for the charge-off note to be removed from your reports. Some debt collectors may offer to remove the charge-off note from your credit reports — this is sometimes known as a “pay for delete” offer.

Is it better to settle or pay in full?

Settling for Less Can Relieve Stress And it's important to know that paying your debt in full is the better option when it comes to your credit. If you can't pay in full, settling is better than defaulting on your debt and may relieve some stress for you.

Do settlements hurt your credit?

While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative. Settling a debt means you have negotiated with the lender and they have agreed to accept less than the full amount owed as final payment on the account.

How many points does a settlement affect credit score?

Debt settlement practices can knock down your credit score by 100 points or more, according to the National Foundation for Credit Counseling. And that black mark can linger for up to seven years.

How long does it take to improve credit score after debt settlement?

between 6 and 24 monthsHowever, a debt settlement does not mean that your life needs to stop. You can begin rebuilding your credit score little by little. Your credit score will usually take between 6 and 24 months to improve. It depends on how poor your credit score is after debt settlement.

Are credit card companies forgiving debt?

Most credit card companies are unlikely to forgive all your credit card debt, but they do occasionally accept a smaller amount in settlement of the balance due and forgive the rest. The credit card company might write off your debt, but this doesn't get rid of the debt—it's often sold to a collector.

What is the 609 loophole?

"The 609 loophole is a section of the Fair Credit Reporting Act that says that if something is incorrect on your credit report, you have the right to write a letter disputing it," said Robin Saks Frankel, a personal finance expert with Forbes Advisor.

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Is it worth it to settle debt?

The short answer: Yes, debt settlement is worth it if all of your debt is with a single creditor, and you're able to offer a lump sum of money to settle your debt. If you're carrying a high credit card balance or a lot of debt, a settlement offer may be the right option for you.

Are credit card companies forgiving debt?

Most credit card companies are unlikely to forgive all your credit card debt, but they do occasionally accept a smaller amount in settlement of the balance due and forgive the rest. The credit card company might write off your debt, but this doesn't get rid of the debt—it's often sold to a collector.

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Will Capital One negotiate a settlement?

Yes, Capital One does accept debt settlements, either directly or through a collection agency. You can refer to the most recent notice you've received and reach out to that party to begin the negotiation process for an amended payment agreement.

How long does it take to improve credit score after debt settlement?

between 6 and 24 monthsHowever, a debt settlement does not mean that your life needs to stop. You can begin rebuilding your credit score little by little. Your credit score will usually take between 6 and 24 months to improve. It depends on how poor your credit score is after debt settlement.

How to negotiate with credit card companies?

Be Persistent and Document Everything. If you want to negotiate with a credit card company, the process usually begins with a phone call. However, it may require long conversations with multiple people over days or weeks.

How long does it take to settle a debt?

Pursuing debt settlement is a last resort because it involves stopping payments and working with a firm that holds that money in escrow while negotiating with your creditors to reach a settlement, which can take up to four years.

What Happens to Credit Card Debt When You Die?

Credit card debt is paid off by your estate after you die. In other words, the debt will be subtracted from anything you intend to pass onto heirs. Your estate executor will use estate assets to pay down the debt. After your debts are settled, your remaining assets will be passed onto your heirs.

How Do You Consolidate Credit Card Debt?

There are many ways you can consolidate credit card debt. The key is to get a single debt instrument that you can transfer all of your existing debt into. It could be a personal loan, a home equity loan, or even another credit card known as a " balance transfer card ."

What is the worst scenario for a credit card company?

Absent some sort of unique set of circumstances, a bankruptcy filing would be the worst-case scenario for the credit card company because it stands to lose everything it has extended you. It means that they may be willing to forgive a large portion of the debt balance in hopes of getting back something rather than nothing.

Why do credit card companies have priorities?

Credit card companies, many of which are owned by banks, have several priorities. The first is to generate profit for the parent company and its shareholders. When it becomes evident that someone may be unable to pay his or her balance, a shift in the credit card company's priorities happens that can work to your advantage.

What to know before calling a bank?

Before you call, make sure you know exactly how much you owe, what your interest rate is, and any other important account details.

How to settle credit card debt?

Decide what you can offer to pay. Before trying to settle your credit card debt, you need to decide what you can afford. Review all of your outstanding debts, and compare these to your regular income and any other funds you have available.

What to do if you owe more on credit card?

If you owe more on a credit card than you can afford to pay, you may wish to negotiate a settlement with the card company. In a settlement you agree to pay some lesser amount, and the company agrees to accept that amount. You both avoid the trouble and expense of going to court, and you can protect your credit rating at the same time.

How to send a letter to a credit card company?

Address the letter to the proper office. Find out which office of the credit card company handles settlement offers. You can usually discover this by looking up the company online or calling the customer-service number on the back of the card itself. When you reach someone at the company, say that you would like to make an offer to settle your debt, and ask what address you should use for sending a letter.

What does "in full settlement" mean?

An offer of this type could say something like, “I am able to make an immediate payment of $4,000 in full settlement of my outstanding credit card debt.” Be sure to use the phrase “in full settlement,” so it is clear that you mean this as a full and final payment and not as part of a payment plan.

Why do we need a credit report?

Many people focus on their credit score, but your credit report is much more than just a score. It will provide a list of all outstanding debts that you owe, open accounts that you have, and ongoing collection efforts against you.

How to explain why you need to settle your debt?

Explain your predicament. Avoid getting emotional about the problems in your life, but you should explain your reason for needing to settle your debt. It will help your case if you can refer to a particular cause, such as an accident, divorce, or something else that is not likely to repeat. If you've simply overspent, the company will be less inclined to settle, because they have no assurance that your spending habits will change in the future.

How long does it take to respond to a letter from a company?

Provide a date for a response. At the end of your letter, ask the company to respond to you by a particular date. You should allow at least two weeks for the response. However, even if you do not receive a reply by that date, do not assume that your offer has been rejected.

What is settlement for credit card companies?

For-profit companies offer to negotiate with your credit card company and try to get them to agree to a “settlement” to resolve your debt (typically, the “settlement” is a lump sum payment that is less than the full amount you owe).

What happens if a company reports a debt as settled?

If it reports the debt as “settled” or a “charge-off,” which is debt that is at least six months delinquent and likely won’t be paid, then your credit will likely be negatively impacted. If the company reports the debt as “paid as agreed,” “current” or “account closed,” there may not be a negative effect on your scores.

How does credit counseling work?

Under a debt management plan, the credit counseling agency works with you and your creditors on a financial plan. You deposit money with the credit counseling organization each month, and the organization uses your deposits to pay your creditors on schedule. These programs do have qualification requirements and there is typically a fee.

What to do when debt becomes unbearable?

But when this debt becomes an unbearable financial burden, what can you do? One option may be to try to negotiate with your credit card company.

How to find out how much you owe on a credit card?

If you have multiple credit cards, go through your statements and make an itemized list of how much you owe on each card and the respective interest rate. Also jot down the customer service phone numbers.

What to do if you're drowning in credit card debt?

If you’re drowning in credit card debt, it may take a phone call (or several) to your credit card company to devise a workable solution. Don’t know where to start? Here’s a guide for how to negotiate with your credit card company.

How to lower credit card interest rate?

Lower your interest rate. Remove past late fees. These actions can reduce your overall debt and help you pay off the balance in a shorter time frame.

How to finalize a settlement?

Release the settlement funds. To finalize the settlement, you need to deliver the settlement funds on or before the expiration date. Most settlement funds are remitted via ACH bank draft (aka "check by phone"). Make sure you write down who you spoke with that processed your payment. Every once in a blue moon a creditor or collection agency might require you to overnight a cashier's check to finalize a settlement. But the vast majority of settlements are finalized via ACH bank draft.

How long does it take to settle a debt?

In fact, some may lose patience and sue you. Certain debt settlement companies advertise "debt settlement plans", implying you can take several years to get through the process. In my opinion, that's a recipe for disaster. Generally speaking, I recommend completing the debt settlement process in 12 months or less (18 months tops).

How many credit card accounts are delinquent?

Whether we're in a good economy or not, a certain percentage (approx. 2-5%) of credit card accounts are delinquent. For credit card companies, it's just the cost of doing business — and they know it.

What is the biggest determinant of successfully negotiating settlements for less than full balance?

Perhaps the biggest determinant of successfully negotiating settlements for less than full balance is making sure you meet the minimum criteria.

Can you send a cease and desist letter to a creditor?

With certain credit card companies, a cease and desist letter is an automatic trigger to fast-track your account for litigation. Besides, if your goal is to negotiate a settlement with a creditor, you need to keep an open line of communication. For these reasons, I never recommend sending a cease and desist letter.

Is debt settlement a viable alternative to bankruptcy?

Although the debt settlement process can be a viable alternative to bankruptcy, it isn't perfect.

Can you do it yourself in debt settlement?

Same thing applies to the debt settlement process. You can totally take the do-it-yourself approach and be successful .

What does it mean to settle credit card debt?

Settling debt means coming to an agreement with your creditors to pay back part of what you owe while being forgiven for the rest. If you’re considering settling your credit card debt, you’ve probably already missed some payments, perhaps even several months’ worth. You may have already been referred to a collection agency.

What to do after settling a credit card?

After you’ve worked out a settlement with your credit card company, it’s crucial to get a written copy of your agreement so you have proof of your payment terms.

What happens if you can't settle your credit card debt before it is written off?

If you cannot settle your account before charge off, you will still owe the debt if it is written off, but it will be reported as a charge-off on your credit report, which hurts your score even more. That’s also a point when a creditor might sell your debt to a collection agency.

How long before a creditor writes off a debt?

Also find out when you last made a payment on the account or accounts. It’s often ideal if you can settle your debt before it becomes 180 days delinquent, when many creditors write it off as a loss. If you cannot settle your account before charge off, you will still owe the debt if it is written off, but it will be reported as a charge-off on your credit report, which hurts your score even more. That’s also a point when a creditor might sell your debt to a collection agency.

How long does it take to settle debt?

In general, a reasonable expectation is settling your debt for 50% less of what you owe if your account is five or more months late. For some, this could mean it could take a couple of years to settle all your debts.

What happens if you miss a payment on a credit card?

If you’ve already missed payments on a bank credit card, that bank may have already reached out to you about reducing your monthly payments by enrolling you in a hardship plan. While not widely advertised, these programs lower your interest rate. They may also waive or eliminate fees and penalties.

Why would a credit card company let you off the hook for less than what you owe?

Why would a credit card company let you off the hook for less than what you owe? It simply comes down to whether they want some of their money back versus none of it. Credit card debt is unsecured debt, meaning it’s not tied to an asset like a house or a car. So if a person’s financial situation gets so dire that they file for bankruptcy, it’s possible a credit card company won’t see any of the debt repaid.

What is a credit card settlement?

Credit card debt settlement is an agreement between an indebted consumer and a creditor that entails the consumer submitting a lump-sum payment for the majority of what they owe in return for the company that owns the debt forgiving part of the outstanding balance as well as certain fees and finance charges.

How long do you have to be behind on credit card payments to settle?

you’re experiencing serious financial hardship). In other words, you have to be around 180 days behind on your credit card payments to even qualify for consideration.

When is Debt Settlement a Good Idea?

People often wonder why they should even bother with a debt settlement given that they’ll already be in default and the damage to their credit standing will already be done. However, debt settlement can be a wise decision for two reasons: 1) It eliminates the threat of a lawsuit, which might force you to pay your full balance; and 2) Paying what you owe is simply the honest thing to do.

Why do you need a debt settlement company?

Advantages: A debt settlement company is likely to know which creditors are more inclined to settle and for how much. A debt settlement program will provide you with the discipline to save money every month that you can use as leverage when negotiating.

How long does a default stay on your credit report?

It’s also important to note that since you are likely to have defaulted on your account prior to reaching a debt settlement agreement, information about the default will remain on your major credit reports for seven years from the date that you became 180 days late. Your credit score will suffer during that timeframe.

What are the two types of debt settlement?

With that said, there are two basic types of debt settlement: 1) do it yourself debt settlement; and 2) service-assisted debt settlement. You can also attempt to settle the following types of debt:

What is debt settlement?

Debt settlement is an amended payment agreement that entails submitting a one-time payment for part of what you owe in return for the creditor/debt collector forgiving the rest. Your account must be in default (or close to it) in order for you to qualify for debt settlement.

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