
- Understand how much you owe. The first step is to assess your credit card debt. ...
- Explore your options. Before you pick up the phone, understand what settlement options are available and how much you can afford to pay.
- Understand the risks. All these negotiation options come with downsides, and it’s important for you to be aware of them. ...
- Call your credit card company. “Consumers can use a settlement company [to negotiate], or they can do it on their own,” says Linda Jacob, a financial counselor with ...
- Get everything in writing. Once you’ve found someone at the credit card company who is willing to negotiate, make sure you get the terms of the deal in ...
Full Answer
How much should I offer in a credit card settle?
How Much Should You Offer To Settle A Credit Card Debt? Consider lowering your debt to 50% or less if you are negotiating with a creditor. This is a fair goal considering debtors’ history when it comes to debt settlements. Settlements may range from $500 to $1,500 if you owe $3,000.
Should I accept a credit card settlement?
You should, however, avoid debt settlement companies. To get the ball rolling, you (or your attorney) should contact the creditor and make an offer to settle the debt. A credit card company might accept a settlement if you're very delinquent on your payments.
How to make a settlement with a credit card company?
- Stop using your cards immediately. ...
- Your accounts must be past due. ...
- Be patient. ...
- Speak with the right person. ...
- Make your pitch. ...
- Present your offer verbally. ...
- Have your funds ready to go. ...
- What should you offer? ...
- Let them know you have other creditors. ...
- Be humble and show remorse. ...
How to negotiate credit card debt successfully yourself?
How to negotiate credit card debt settlement yourself step-by-step Step 1: Define your goals. All debt settlement negotiations start with an offer – either a collector reaches out to you or you reach out to a creditor. It’s important when trying to negotiate a settlement that you have realistic goals.

What percentage will credit card companies settle for?
Typically, a creditor will agree to accept 40% to 50% of the debt you owe, although it could be as much as 80%, depending on whether you're dealing with a debt collector or the original creditor. In either case, your first lump-sum offer should be well below the 40% to 50% range to provide some room for negotiation.
What amount should I offer to settle debt?
Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. Proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to—if you can afford it.
What percentage should I offer to settle debt with collection agency?
Start by offering cents on every dollar you owe, say around 20 to 25 cents, then 50 cents on every dollar, then 75. The debt collector may still demand to collect the full amount that you owe, but in some cases they may also be willing to take a slightly lower amount that you propose.
How do I approach a credit card settlement?
What is the credit card settlement processVisit the issuer or a debt settlement agency.Explain your inability to make payments via a credit card settlement letter and mention that you're open to negotiating other repayment terms.Offer a lump sum or inform the issuer of your plans to file for bankruptcy.
What is the 11 word phrase to stop debt collectors?
If you need to take a break, you can use this 11 word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.” Here is what you should do if you are being contacted by a debt collector.
Is it better to settle or pay in full?
Settling for Less Can Relieve Stress And it's important to know that paying your debt in full is the better option when it comes to your credit. If you can't pay in full, settling is better than defaulting on your debt and may relieve some stress for you.
Will debt collectors settle for 30%?
Lenders typically agree to a debt settlement of between 30% and 80%. Several factors may influence this amount, such as the debt holder's financial situation and available cash on hand.
What happens if a debt collector won't negotiate?
If the collection agency refuses to settle the debt with you, or if the agency or creditor agrees to settle, but you renig on your end of the agreement, the collection agency or creditor may decide to pursue more aggressive collection efforts against you, which may include a lawsuit.
Do settlements hurt your credit?
While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative. Settling a debt means you have negotiated with the lender and they have agreed to accept less than the full amount owed as final payment on the account.
What is a reasonable full and final settlement offer?
It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.
What percentage should I ask a creditor to settle for after a Judgement?
If you decide to try to settle your unsecured debts, aim to pay 50% or less. It might take some time to get to this point, but most unsecured creditors will agree to take around 30% to 50% of the debt. So, start with a lower offer—about 15%—and negotiate from there.
How do I clear outstanding credit cards?
7 Ways by You Can Pay Off your Credit Card DebtsMake a note of all the debts to be paid. ... Prioritizing. ... Paying the card bill with the least balance. ... Getting a credit card with low APR. ... Taking a loan to pay off credit card debts. ... Converting outstanding bill to EMIs. ... Paying off your bills on a regular basis.
What is a reasonable full and final settlement offer?
It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.
What is the average percentage on debt settlement?
According to the American Fair Credit Council, the average settlement amount is 48% of the balance owed. So yes, if you owed a dollar, you'd get out of debt for fifty cents.
Is it good to pay settlement offers?
While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative. Settling a debt means you have negotiated with the lender and they have agreed to accept less than the full amount owed as final payment on the account.
What happens if you pay a settlement offer?
As long as your creditors accept your offer – i.e. agree to sum of money in the settlement offer – they will accept partial settlement of your debt in exchange for writing off the remaining amount you owe. If the settlement offer is big enough, the money will be shared equally among all of your creditors.
How to negotiate with credit card companies?
Be Persistent and Document Everything. If you want to negotiate with a credit card company, the process usually begins with a phone call. However, it may require long conversations with multiple people over days or weeks.
How long does it take to settle a debt?
Pursuing debt settlement is a last resort because it involves stopping payments and working with a firm that holds that money in escrow while negotiating with your creditors to reach a settlement, which can take up to four years.
What Happens to Credit Card Debt When You Die?
Credit card debt is paid off by your estate after you die. In other words, the debt will be subtracted from anything you intend to pass onto heirs. Your estate executor will use estate assets to pay down the debt. After your debts are settled, your remaining assets will be passed onto your heirs.
How Do You Consolidate Credit Card Debt?
There are many ways you can consolidate credit card debt. The key is to get a single debt instrument that you can transfer all of your existing debt into. It could be a personal loan, a home equity loan, or even another credit card known as a " balance transfer card ."
What is the worst scenario for a credit card company?
Absent some sort of unique set of circumstances, a bankruptcy filing would be the worst-case scenario for the credit card company because it stands to lose everything it has extended you. It means that they may be willing to forgive a large portion of the debt balance in hopes of getting back something rather than nothing.
Why do credit card companies have priorities?
Credit card companies, many of which are owned by banks, have several priorities. The first is to generate profit for the parent company and its shareholders. When it becomes evident that someone may be unable to pay his or her balance, a shift in the credit card company's priorities happens that can work to your advantage.
What to know before calling a bank?
Before you call, make sure you know exactly how much you owe, what your interest rate is, and any other important account details.
What is settlement for credit card companies?
For-profit companies offer to negotiate with your credit card company and try to get them to agree to a “settlement” to resolve your debt (typically, the “settlement” is a lump sum payment that is less than the full amount you owe).
What happens if a company reports a debt as settled?
If it reports the debt as “settled” or a “charge-off,” which is debt that is at least six months delinquent and likely won’t be paid, then your credit will likely be negatively impacted. If the company reports the debt as “paid as agreed,” “current” or “account closed,” there may not be a negative effect on your scores.
How does credit counseling work?
Under a debt management plan, the credit counseling agency works with you and your creditors on a financial plan. You deposit money with the credit counseling organization each month, and the organization uses your deposits to pay your creditors on schedule. These programs do have qualification requirements and there is typically a fee.
What to do when debt becomes unbearable?
But when this debt becomes an unbearable financial burden, what can you do? One option may be to try to negotiate with your credit card company.
How to find out how much you owe on a credit card?
If you have multiple credit cards, go through your statements and make an itemized list of how much you owe on each card and the respective interest rate. Also jot down the customer service phone numbers.
What to do if you're drowning in credit card debt?
If you’re drowning in credit card debt, it may take a phone call (or several) to your credit card company to devise a workable solution. Don’t know where to start? Here’s a guide for how to negotiate with your credit card company.
How to lower credit card interest rate?
Lower your interest rate. Remove past late fees. These actions can reduce your overall debt and help you pay off the balance in a shorter time frame.
How to finalize a settlement?
Release the settlement funds. To finalize the settlement, you need to deliver the settlement funds on or before the expiration date. Most settlement funds are remitted via ACH bank draft (aka "check by phone"). Make sure you write down who you spoke with that processed your payment. Every once in a blue moon a creditor or collection agency might require you to overnight a cashier's check to finalize a settlement. But the vast majority of settlements are finalized via ACH bank draft.
What is the biggest determinant of successfully negotiating settlements for less than full balance?
Perhaps the biggest determinant of successfully negotiating settlements for less than full balance is making sure you meet the minimum criteria.
How many credit card accounts are delinquent?
Whether we're in a good economy or not, a certain percentage (approx. 2-5%) of credit card accounts are delinquent. For credit card companies, it's just the cost of doing business — and they know it.
How long does it take to settle a debt?
In fact, some may lose patience and sue you. Certain debt settlement companies advertise "debt settlement plans", implying you can take several years to get through the process. In my opinion, that's a recipe for disaster. Generally speaking, I recommend completing the debt settlement process in 12 months or less (18 months tops).
Can you send a cease and desist letter to a creditor?
With certain credit card companies, a cease and desist letter is an automatic trigger to fast-track your account for litigation. Besides, if your goal is to negotiate a settlement with a creditor, you need to keep an open line of communication. For these reasons, I never recommend sending a cease and desist letter.
Is debt settlement a viable alternative to bankruptcy?
Although the debt settlement process can be a viable alternative to bankruptcy, it isn't perfect.
Can you do it yourself in debt settlement?
Same thing applies to the debt settlement process. You can totally take the do-it-yourself approach and be successful .
How to settle credit card debt?
You may want to write down your credit card debts on paper or a spreadsheet and start budgeting to find out what you can afford to repay. List the interest rate and the balance you owe for each card. This way when you're ready to contact your credit card companies you’ll have the information available and know which ones are worth trying to negotiate with.
Why do credit card companies settle debt?
Most credit card companies are willing to settle debt because they also want to avoid expensive lawsuits. They have a backup plan if you don’t repay their debt: They’ll sell your credit card debt to a debt collector or a debt buyer or sue you to force you to repay. If they sell your debt, they won’t be recouped the full amount. And taking you to court is expensive and time-consuming, and they may still never recover the money you owe.
What is debt settlement?
In a debt settlement, you make an agreement with your credit card lender to a new set of payment terms. The credit card company may agree to forgive part of your debt or agree to a new payment schedule to allow you to get back on track. You likely won’t be able to negotiate a debt settlement unless you are already past due on your debt. Otherwise, the credit card lender will assume you can pay back your debt.
How to get your creditors to forgive you?
First, you can ask your creditors to forgive a portion of your debt. Tell them you have a fixed amount of money available to pay toward your debts. Explain further that you want to prioritize repaying your creditors but can only do so if they agree to forgive a portion of your credit card debt. To make the offer more appealing to your creditors, mention that you’re considering filing for bankruptcy. When creditors hear the word bankruptcy they often have more reason to fear they’ll never be repaid.
How to start a debt management plan?
To start a debt management plan, you will work with a credit counselor at a non-profit credit counseling agency. The credit counselor will negotiate with your lenders on your behalf to create a repayment plan that fits within your budget. They can often negotiate lower interest rates for you as well.
What to do if you haven't missed a payment?
If you’re in a situation where you haven’t recently missed payments and you have a good credit score , call your credit card issuer and talk with them. You can still ask for the following:
Can a credit card company close your account?
But all is not lost because they want to keep your business, especially since you've been making your payments on time. Your credit card company doesn’t want you to close your account. If you have a good credit score, they know you’ll be able to do a balance transfer to one of their competitors or open a different credit card with a lower interest rate. If that happens, they’ll lose your business and will not profit off of the interest they charge you each month. They also know that you can take out a personal loan to repay your credit card debt, which would eliminate any profit they can make from you.
Why negotiate credit card debt?
The ultimate goal of negotiating credit card debt “almost always is to reduce monthly expenses,” said Michael Sullivan, personal financial consultant at Take Charge America. Negotiating credit card debt, adds Sullivan, “should be only done when necessary.”
How does credit card debt settlement affect your credit score?
If you settle a debt with a creditor for less money than you originally owed, this can result in lowering your score by as much as 45 to 125 points.
What is credit card settlement?
Credit card settlement is a type of debt settlement that will let you pay off credit cards for less than what you originally owed. This is usually done through a third-party agency, although you may also be able to negotiate hardship options or lower interest rates on your own. When you use a debt settlement company, you will be responsible for sending payments to the agency and may have to pay extra fees for the service.
How to negotiate a credit card debt?
If you’ve decided to handle negotiations on your own, call your credit card company and ask to speak with the debt settlement, loss mitigation or hardship department ; a general customer service representative won’t have the authority to approve your request. Once you’re connected with someone who has the ability to negotiate with you, explain your situation and make your offer. Be polite but firm.
How does credit card debt settlement affect your credit score?
This may cause your debt to fall into delinquency, which your creditors will then report to the credit bureaus. Delinquencies stay on your credit report for seven years, meaning you could feel negative impacts even after you settle the debt.
Why do credit card companies negotiate debt?
Why credit card companies negotiate debt. When finances get tight, credit card payments are often one of the first bills people let slide. After all, credit card debt is unsecured. If you don’t pay your auto loan or your mortgage, your car or house could be at risk. The same isn’t true with credit cards.
What is a workout agreement?
A workout agreement typically involves your credit card issuer lowering your interest rate or temporarily waiving interest altogether. The bank may also be willing to take other steps to make it easier for you to keep up with your debt, including reducing your minimum payment and potentially waiving past late fees on your account.
What happens if you pay your credit card bill late?
When you pay any bill late, credit card bills included, you may damage your credit. Credit problems can haunt you for years. Plus, if you default on a credit card bill, there’s a chance that the bank might sue you, and that leaves you vulnerable to more potential problems.
How much does credit counseling cost?
Many credit counseling companies charge startup fees and monthly fees (often $25 to $35) when you enroll in a DMP. Depending on how long it takes you to pay off your debt, even these small fees can add up to thousands of dollars.
Why Should You Negotiate Your Credit Card Debt?
If you carry a high credit card balance or have missed payments, you may have heard from a debt settlement company. Often these organizations promise to resolve your debt for pennies on the dollar. It can sound like a relief to have someone else do the work for you. But the Federal Trade Commission cautions that you may not get the results you want.
What to do if your credit card company is having trouble making your minimum payment?
If your financial circumstances have changed, inform your credit card company that you’re having trouble making your minimum payment and explain why. Be factual. Explain your hardship, but realize the call representative may have fielded a lot of calls. Don’t take offense if they don’t initially understand or sound empathetic.
What is debt settlement?
This is an agreement to settle a debt owed to a creditor for a single payment, or lump-sum. In most cases this is the approach a debt settlement company will take. For instance, if you owed $12,000, you might settle upon a total payment of $8,000. You can also ask to negotiate a new principal amount owed on your credit card, but in this case fees and interest rates will still apply. Remember creditors are under no obligation to accept less than you owe, but it never hurts to ask.
How to manage credit card debt?
If you’re behind on your payments or have lost your income, speaking with your credit card provider is an important first step in managing your debt. By staying in communication with your creditor you can avoid additional fees and potentially protect your credit score. Knowing your options for renegotiating your credit debt and working with your creditor to develop a plan can set you on the path to bringing your credit card debt under control.
What happens if you fail to comply with a credit card workout agreement?
Once the agreement term expires or if you fail to comply with the agreement, your credit card’s regular terms including interest and fees may take effect. If a penalty APR was assessed on your card prior to the agreement, you may revert to the penalty APR. Make sure to get any agreement in writing. Once you enter into a workout agreement, you are responsible for complying with the new terms. Your creditor does not need to provide you with notice if your interest rate increases if you are out of compliance.
What is a workout agreement?
A workout agreement is an agreement for repayment with your creditor, typically made once your account is in default. Workout agreements can include a reduction in your interest rate and/or the cancelation of fees associated with the default while you are in repayment.If you enter into a workout agreement, your creditor can provide you with easier repayment terms, for a specified period of time to allow you to pay down your balance.
What is the best way to get credit advice?
If you decide to seek professional advice, look for an approved credit counselor. Most of these services are free and federally regulated. An accredited financial counselor or financial fitness coach can provide unbiased information to help you make a decision that best meets your needs.
How to settle debt?
If you want to settle your debt, come up with an amount you’d like to settle the debt for. Once you have a good idea of your financial situation and what you can afford to pay, you can consider some of the available options for negotiating with your creditors.
How long can you settle a debt if it's not charged off?
If your account hasn’t been charged off yet — that’s typically the point when it’s 180 days past-due and your creditors write it off as a loss — legally you can only settle your debt in three payments or less, Bovee says. After your debt has been charged off, he says, you may be able to negotiate a longer repayment period with your creditor, or a debt collector.
What is a forbearance on credit card?
Forbearance — With forbearance, your credit card company agrees to lower or eliminate your interest rate or even halt your payments completely — temporarily , of course. A forbearance is usually for cases where you expect your financial situation to rebound soon. Unlike some of the other options, none of your debt will be forgiven.
What are the major credit card companies?
The five largest credit card companies are AmericanExpress, Chase, Citi, Bank of America and Capital One.
How to get help with a credit card?
Once you have an idea of the kind of help you need, call your credit card company. Ask to talk to someone in the collections and recovery department. You need to work with someone who has the authority to make major changes to your account.
How long do you have to be behind on a credit card payment?
If you want to settle your debt, which means paying it off for less than you owe, then you’ll probably have to be several months behind.
Do credit card companies sell their debt?
Most credit card issuers are banks. And each one has its own policies and programs when it comes to dealing with debt. The majority of them, however, don’t sell their debts to outside debt buyers, Bovee says. They retain ownership of the debt even if they use third-party debt collectors to collect the debt.
