Settlement FAQs

how to negotiate debt collection settlement

by Brad Bauch Published 2 years ago Updated 2 years ago
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Here's how to approach negotiation on debt settlement with a debt collector:

  • Determine what you can afford to pay. Review your budget. Do not offer more than you can afford. ...
  • Ask the debt collector to remove all negative information from your credit records related to the settled debt that has been added to your records since the debt was turned over to him. ...
  • Put the deal in writing. ...

Full Answer

How do I settle a debt with a debt collector?

  • A debt collection agency may contact you with a settlement offer.
  • You can contact the debt collection agency in writing and offer a settlement figure. ...
  • You can make a counter offer if the agency's settlement offer is too high or it rejects your offer. ...
  • Accept the terms of the agreement in writing.

How to settle your debts on your own?

How to do a DIY debt settlement: Step by step

  1. Determine if you’re a good candidate. Have you considered bankruptcy or credit counseling? ...
  2. Know your terms. You need to negotiate two things: how much you can pay and how it’ll be reported on your credit reports.
  3. Make the call. Dealing with your creditor will require persistence and persuasion. ...
  4. Finalize the deal. ...

How to negotiate settlement with creditors?

  • Stop using your cards immediately. ...
  • Your accounts must be past due. ...
  • Be patient. ...
  • Speak with the right person. ...
  • Make your pitch. ...
  • Present your offer verbally. ...
  • Have your funds ready to go. ...
  • What should you offer? ...
  • Let them know you have other creditors. ...
  • Be humble and show remorse. ...

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How to negotiate debt with creditors and debt reduction tips?

If you want to make a proposal to repay this debt, here are some considerations:

  • Be honest with yourself about how much you can pay each month. ...
  • Write down a summary of your monthly take-home pay and all your monthly expenses (including the amount you want to repay each month and other debt payments). ...
  • Decide on the total amount you are willing to pay to settle the entire debt. This could be a lump sum or a number of payments. ...

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What percentage should I offer to settle debt?

When you're negotiating with a creditor, try to settle your debt for 50% or less, which is a realistic goal based on creditors' history with debt settlement. If you owe $3,000, shoot for a settlement of up to $1,500.

Will a debt collector settle for 30%?

Lenders typically agree to a debt settlement of between 30% and 80%. Several factors may influence this amount, such as the debt holder's financial situation and available cash on hand.

Can you negotiate a settlement with a collection agency?

Believe it or not, though, it's possible to negotiate with a collection agent and end up paying less than you owe. Why is that? Because the collection agency bought the original debt from your creditor, most likely for a substantial discount. That means they don't have to recover the entire amount to make a profit.

Will a debt collector settle for 10%?

Debt settlement, also called “debt relief” or “debt adjustment” is the process of resolving delinquent debt for far less than the amount you owe by promising the lender a substantial lump-sum payment. Depending on the situation, debt settlement offers might range from 10% to 50% of what you owe.

What is the 11 word phrase to stop debt collectors?

If you need to take a break, you can use this 11 word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.” Here is what you should do if you are being contacted by a debt collector.

Is it better to settle or pay in full?

Generally speaking, having a debt listed as paid in full on your credit reports sends a more positive signal to lenders than having one or more debts listed as settled. Payment history accounts for 35% of your FICO credit score, so the fewer negative marks you have—such as late payments or settled debts—the better.

Will debt collectors settle for half?

Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. Proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to—if you can afford it.

What should you not say to debt collectors?

9 Things You Should (And Shouldn't) Say to a Debt CollectorDo — Ask to see the collector's credentials. ... Don't — Volunteer information. ... Do — Make a preemptive offer. ... Don't — Make your bank account accessible. ... Maybe — Ask for a payment-for-deletion deal. ... Do — Explain your predicament. ... Don't — Provide ammunition.More items...

What happens if a debt collector won't negotiate?

If the collection agency refuses to settle the debt with you, or if the agency or creditor agrees to settle, but you renig on your end of the agreement, the collection agency or creditor may decide to pursue more aggressive collection efforts against you, which may include a lawsuit.

Is it worth it to settle debt?

In general, paying off the total amount of debt you owe is a better option for your credit. An account that appears as "paid in full" on your credit report shows potential lenders that you have fulfilled your obligations as agreed, and that you paid the creditor the full amount due.

How long before a debt is uncollectible?

four yearsIn California, the statute of limitations for consumer debt is four years. This means a creditor can't prevail in court after four years have passed, making the debt essentially uncollectable.

Does debt settlement hurt your credit?

Debt settlement can negatively impact your credit score, but it won't hurt you as much as not paying at all. You can rebuild your credit by making all payments on time going forward and limiting balances on revolving accounts.

How much less will debt collectors settle for?

Offer a Lump-Sum Settlement Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. Proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to—if you can afford it.

What percentage should I ask a creditor to settle for after a Judgement?

If you decide to try to settle your unsecured debts, aim to pay 50% or less. It might take some time to get to this point, but most unsecured creditors will agree to take around 30% to 50% of the debt. So, start with a lower offer—about 15%—and negotiate from there.

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

How long before a debt is uncollectible?

four yearsIn California, the statute of limitations for consumer debt is four years. This means a creditor can't prevail in court after four years have passed, making the debt essentially uncollectable.

What to do if you can't get a debt collector to accept a lower payment?

Even if you can't get the collector to agree to accept a lower payment, you may be able to work out an arrangement to pay off the debt in installments. Knowing how to negotiate with debt collectors will help you work out a payment solution that helps you take care of the debt collection account for good. 1.

How to contact debt collectors?

Here are a few things you should know: 4  1 Debt collectors can only call you between 8 a.m. and 9 p.m. 2 They can't harass you or use profane language when speaking to you. 3 They can't threaten to take action that's illegal or that they don't intend to follow through with. 4 Debt collectors can only contact your employer, family members, and friends to contact information about you.

What to do if a credit collector doesn't send proof?

Otherwise, if the collector doesn't send sufficient proof, send the collector a cease and desist letter asking they stop contacting you and dispute the debt with the credit bureaus. 8 

How long does it take for a debt collector to send you a notice?

5  Approach all debt collections with a healthy dose of skepticism. Within five days of contacting you, the collectors must send you a debt validation notice.

How do debt collectors work?

Debt collections can happen to even the most financially responsible consumers. A bill may slip your mind, you may have a dispute with the creditor over how much you really owe, or billing statements can get lost in the mail before you ever know the debt exists.

How long does it take for a debt validation notice to be sent?

Within five days of contacting you, the collectors must send you a debt validation notice. This notice lists how much money you owe, names the entity to which you owe it, and details steps you can take if you believe there's been a mistake. 6 

How do junk debt buyers make money?

Or, junk debt buyers earn profits on debts they've purchased for just pennies on the dollar. 2 . Collectors only make money when consumers pay the debt. They can't seize property or take money from consumer bank accounts unless they sue and obtain a court judgment and permission to garnish the consumer's wages. 3 . 2.

Lawsuits

Unfortunately, when dealing with delinquent debt, either the creditor or collection agency may file a lawsuit if you refuse to pay the money you owe.

Bankruptcy

Filing for bankruptcy is a huge decision that can affect your life for years to come. While there are certainly some situations where it’s a good choice, you should put in a lot of thought and research about the benefits and consequences before making your decision.

Settling Your Debts

Now we know the two worst-case scenarios to avoid: lawsuits and bankruptcies. To do this, you can employ several strategies to settle your debts with a debt collector. Read each one carefully to determine which ones work best for your situation.

Best Type of Debt for Settling

There are two types of debt you can have: secured and unsecured. Secured debt means that personal property is associated with the money you owe, such as a house or a car.

Debt Validation

Your very first step in settling your balance should be to send a debt validation request.

Statute of Limitations

Another basic strategy for settling your debt is checking the statute of limitations in your state. After a certain point, your debt may be too old to even collect on anymore. Because the timeline varies depending on where you live, check specifically for where you live.

How to Negotiate with Debt Collectors

Even if your debt is within the statute of limitations and the debt collector has verified that it does indeed own your debt, you still have several ways to negotiate. Start by offering a lump sum payment of an amount you can afford to pay for the debt.

How much does a debt settlement company charge?

With a debt settlement company, you’ll likely pay a fee of 20% to 25% of the enrolled debt once you agree to a negotiated settlement and make at least one payment to the creditor from an account set up for this purpose, according to the Center for Responsible Lending.

What is do it yourself debt settlement?

With do-it-yourself debt settlement, you negotiate directly with your creditors in an effort to settle your debt for less than you originally owed.

What company did the CFPB take legal action against?

In 2013, the CFPB took legal action against one company, American Debt Settlement Solutions, saying it failed to settle any debt for 89% of its clients. The Florida-based company agreed to effectively shut down its operations, according to a court order.

What is the difference between debt settlement through a company and doing it yourself?

Time and cost are the main distinctions between debt settlement through a company and doing it yourself.

What does "settled" mean on credit report?

Settled debts are generally marked as “Settled” or “Paid Settled,” which doesn’t look great on credit reports. Instead, you'll try to get your creditor to mark the settled account “Paid as Agreed” to minimize the damage.

How long can you be behind on a debt settlement?

Debt settlement is an option if your payments are at least 90 days late, but it’s more feasible when you're five or more months behind. But because you must continue to miss payments while negotiating, damage to your credit stacks up, and there is no guarantee that you’ll end up with a deal.

How long does it take to settle a debt?

While completing a plan through a company can take two and a half years or more, you may be able to settle your debts on your own within six months of going delinquent, according to debt settlement coach Michael Bovee.

What is debt settlement?

Key Takeaways. Debt settlement is an agreement between a lender and a borrower to pay back a portion of a loan balance, while the remainder of the debt is forgiven. You may need a significant amount of cash at one time to settle your debt. Be careful of debt professionals who claim to be able to negotiate a better deal than you.

What are the downsides of debt settlement?

The Downsides of Debt Settlement. Although a debt settlement has some serious advantages, such as shrinking your current debt load , there are a few downsides to consider. Failing to take these into account can potentially put you in a more stressful situation than before.

Why do credit cards keep putting you on a debt?

It is usually because the lender is either strapped for cash or is fearful of your eventual inability to pay off the entire balance. In both situations, the credit card issuer is trying to protect its financial bottom line—a key fact to remember as you begin negotiating.

Why would a credit card company drop you?

In other words, your lender may drop you as a client because of your poor track record of paying back what you owe.

How much can you cut your credit card balance?

With a little bit of knowledge and guts, you can sometimes cut your balances by as much as 50% to 70%.

How long to cut down on credit card spending?

To raise your chances of success, cut your spending on that card down to zero for a three- to six-month period prior to requesting a settlement.

How to negotiate a credit card?

Start by calling the main phone number for your credit card’s customer service department and asking to speak to someone, preferably a manager, in the “debt settlements department.”. Explain how dire your situation is.

How does a debt settlement work?

As mentioned above, you will have time during the negotiations to save up for a settlement. Unlike debt management plans where you make a monthly payment that is disbursed to your creditors , in a debt settlement your money is deposited into an account to be accumulated until the negotiated amount is reached and your creditors receive a lump sum settlement.

How long does it take to settle a debt?

During the negotiations, which can take anywhere from 6 months to 36 months, depending on the amount of debt and creditors you owe, you will have time to save up money to use towards settlement.

Why is debt validation important?

Debt validation is a crucial step because it may halt the collection process if the collector is unable to obtain verification on your debt. However, in most cases adequate verification is obtained and the collection process continues. Once the amount of your debt has been validated, an experienced debt settlement attorney at McCarthy Law will ...

How long does it take to get a debt validated?

The amount of your debt. Your right to dispute the debt within thirty days.

Why is it important to have a lawyer negotiate and review the actual settlement agreement?

It is important to have a lawyer negotiate and review the actual settlement agreement to make sure you are fully protected and the creditor can’t come after you later.

How to stop a collection call?

First, you can write a cease and desist letter to the collection agency stating either your request for the calls to stop or your refusal to pay the debt. The second option is to obtain attorney representation.

How long does it take to dispute a creditor's name?

Your creditor’s name. The amount of your debt. Your right to dispute the debt within thirty days. Notification of your ability to send a written request for verification of the debt and/or the name and address of the original creditor.

Why do you do it yourself debt settlement?

A DIY settlement avoids the fees you might pay to a professional debt settlement company .

How many steps to take when you head down the DIY road of debt settlement?

Here are seven steps you can take when you head down the DIY road of debt settlement.

What are the downsides of DIY debt settlement?

Downsides of DIY Debt Settlement. Regardless of whether you take on the task yourself or reach out to a debt settlement company, you may face a tax burden if you do reach a settlement. If at least $600 in debt is forgiven, you’ll likely pay income taxes on the forgiven amount. Another downside to either DIY or professional debt settlement is ...

What to ask when entering a payment plan?

If you do enter a payment plan, ask whether the creditor will lower the interest rate on the debt to ease your financial burden. During your negotiations, maintain a written record of all your communication with a creditor. Last but not least, keep your cool and be honest.

How do debt collectors make money?

Debt collectors make money by collecting past-due debts that originated with a creditor, such as a credit card company. When dealing with debt collectors, be patient. It may take several attempts to get the type of settlement you’re comfortable with.

Why is debt settlement considered a last resort?

Debt settlement is considered a last resort strategy because of the damage it does to your credit. Other options that require you to pay back the full principal debt amount—and thus do not negatively affect your credit score—include debt consolidation and debt management plans.

Can you negotiate a DIY debt settlement?

If you choose to negotiate a DIY debt settlement, you don’t relinquish your personal control over the timing of the process.

How much does a debt settlement pay?

The average debt settlement pays out roughly 48% of the original amount owed.

What happens when you settle your debt?

When you settle your debt, you agree to pay less than what you owe. Depending on your situation, this may be the right form of debt relief for you. Unlike some other methods, you don’t always have to use a professional service to settle. The following steps will teach you how to negotiate debt settlement on your own.

How to avoid credit damage?

However, there are several solutions you can negotiate which may allow you to avoid credit damage, including: Negotiating to list a credit account status as paid in full. Negotiating to re-age an account to remove delinquent payments. Using pay for delete to remove a debt collection account from your credit report.

Why is it important to negotiate a settlement?

It’s important when trying to negotiate a settlement that you have realistic goals. You’re not going to get out of debt for nothing – you’ll need to pay something to get your balances discharged. How much you end up paying depends on what you want to accomplish and who you’re negotiating with.

What is the original creditor?

The original creditor – i.e. the credit card company that you have the account through. An in-house collections department, who may be trying to collect on a debt that’s past-due but not charged off yet. A third-party debt collector that’s attempting to collect on a charged off debt on behalf of the original creditor.

What is debt buyer?

A debt buyer, who purchased a portfolio of bad debts from the credit card company for a small percentage of each amount owed. A debt buyer is much more likely to settle for a lower amount. They paid pennies on the dollar to purchase your debt from the credit card company.

What to do if your debt is not matching your records?

Ask for the agency’s name, the name of the representative that you’re speaking with , and a contact call-back number. Then ask that they send you a written notice about the debt immediately.

What happens if you pay a debt to a collection agency?

If you settle for a lesser amount, you and the collection agency can agree in writing that the debt will be accepted at a lower rate and be reported as "paid in full" or "paid as agreed." The account will still stay on your credit history, but it may have less of a negative impact over time.

What happens if you become delinquent on a credit card?

If you become significantly delinquent on a credit account, it's possible the debt may wind up in collections. This means your original lender has sent your account to a collection agency, which has in turn assigned one or more collectors to contact you repeatedly in an effort to see the debt paid.

Can a collection agency accept a debt?

However, while some collections agencies will accept your debt at a lesser amount, this option is never guaranteed. Often, a collection agency will push to collect the full balance on what you owe and you will still be responsible to pay off your debt in full.

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The Basics of Debt Settlement

The Downsides of Debt Settlement

Should You Do It Yourself?

Appearances Matter

The Negotiating Process

  • Start by calling the main phone number for your credit card’s customer service department and asking to speak to someone, preferably a manager, in the “debt settlements department.” Explain how dire your situation is. Highlight the fact that you’ve scraped a little bit of cash together and are hoping to settle one of your accounts before the money ...
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