
If you have determined to respond to a low settlement offer yourself, consider the following:
- Stay polite and professional. We understand it’s a frustrating and emotional process. ...
- Ask questions. Try to figure out why the adjuster reached the conclusion they did. Look for specific reasoning. If your claim is denied, the adjuster must give you a reason. ...
- Offer the facts. Keep records of everything. Your injuries, damage to your car, medical bills, proof that you’ve lost time off work, witness contact information – anything that will help ...
- Put your response in writing. This allows for better documentation if later you decide to sue.
- Don’t be bullied. There is no law that requires you to accept a settlement offer, especially an unfair one.
- Remain Calm and Analyze Your Offer. Just like anything in life, it's never a good idea to respond emotionally after receiving a low offer. ...
- Ask Questions. ...
- Present the Facts. ...
- Develop a Counteroffer. ...
- Respond in Writing.
How do I respond to a low settlement offer?
In that situation, the best response to that low settlement offer is to file a lawsuit. If the facts and the truth do not help the insurance adjuster and insurance company see the light, a lawsuit probably will. If you want to learn how to respond to a low settlement offer that is based on a pre-existing injury, scroll down to Chapter 2.
Should I accept a low settlement offer for my car accident claim?
When you add the emotional trauma of motor vehicle accident injuries on top of these economic costs, a low settlement offer for your personal injury claim from the at-fault party’s insurance company feels like nothing more than an insult. Fortunately, you do not have to accept a low offer.
Why was my insurance settlement offer lower than I expected?
If you have been injured in an accident and are expecting an insurance settlement, do not be surprised if the amount offered is less than you anticipated.Many insurance claims adjusters initially make a low settlement offer in hopes that you will simply accept it and go away.
Can an insurance adjuster lowball you for a prior car accident?
If you receive an insurance adjuster’s low offer because you were in a prior car accident, you may have a problem. Most of the time, this is a lazy and bogus excuse for lowballing you. Some of the time, the adjuster’s position has merit.

How do you reject and respond to a low insurance settlement offer?
Countering a Low Insurance Settlement OfferState that the offer you received is unacceptable.Refute any statements in the adjustor's letter that are inaccurate and damaging to your claim.Re-state an acceptable figure.Explain why your counteroffer is appropriate, including the reasons behind your general damages demands.More items...•
What do I do if my insurance offer is too low?
Here are five steps to take if the insurance company is lowballing you:Get Help from an Attorney. ... Make Sure It Is Actually a Lowball Offer. ... Figure Out Why the Insurance Company Is Lowballing You. ... Collect the Evidence You Need to Prove Your Claim. ... Keep Negotiating and/or File a Lawsuit in Court.
How do you counter offer an insurance settlement?
From the standpoint of procedure, you will need to make a counter-offer in writing. Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so.
Can you negotiate a settlement offer?
While you can negotiate a settlement with a creditor at any time, debt settlement agencies require your accounts to go delinquent for 90 days—and sometimes more—before they will begin negotiating.
How do you ask for more money in a settlement?
Send a Detailed Demand Letter to the Insurance Company Because the insurance company will likely reply with an offer for an amount lower than what you've asked for in the demand letter, you should ask for between 25 and 100 percent more than what you would be willing to settle for.
Should you accept the first offer of compensation?
Unless you have taken independent legal advice on the whole value of your claim, you should not accept a first offer from an insurance company.
Can you negotiate a car settlement figure?
Even if the offer seems reasonable at first glance, you should always negotiate. After you research the value of your car, come up with a number that you feel is fair for a settlement. It should be the absolute minimum you are willing to accept.
How do you negotiate a settlement with an insurance claims adjuster?
Begin the Settlement Negotiation Process (5 Steps)Step 1: File An Insurance Claim. ... Step 2: Consolidate Your Records. ... Step 3: Calculate Your Minimum Settlement Amount. ... Step 4: Reject the Claims Adjuster's First Settlement Offer. ... Step 5: Emphasize The Strongest Points in Your Favor.
How do I decline a settlement offer?
Always reject a settlement offer in writing. Type a letter to your contact at the insurance company listing the reasons you think that their offer is too low. Back up these reasons with concrete evidence attached to the letter. Finally, provide a counteroffer of a sum you think is more reasonable.
How much should I offer in a settlement agreement?
The rough 'rule of thumb' that is generally used to determine the value of a settlement agreement (in respect of compensation for termination of employment) is two to three months' gross salary.
How do you negotiate a better settlement agreement?
How to Negotiate the Best Deal on Your Settlement AgreementPrepare Well for the Settlement Agreement Negotiation. ... Decide which negotiation tactics to use. ... Ask for a Protected Conversation with your Employer. ... Don't ask for too much. ... Don't ask for too little. ... Find out how the settlement payments will be taxed.More items...
What is a reasonable full and final settlement offer?
It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.
Can you argue with an insurance claims adjuster?
After considering their argument, you can form a counter-argument. An adjuster can bring up a few things, however, that you should prepare for. When you enter negotiations with the insurance company and/or claims adjuster you should have a desired settlement in mind, as well as a minimum settlement you will accept.
How do you negotiate with home insurance adjuster?
And while it's important to remain honest about your claim, you should avoid suggesting you're to blame.Keep an itemized list of your lost or damaged property. ... Keep a log of any meetings with the adjuster. ... Be honest about your loss. ... Understand your policy's exclusions.
What do insurance companies use to value a totaled car?
The insurer will use the actual cash value of your car immediately before the damage to decide whether to declare your vehicle a total loss. You can get an estimate of your car's fair market value from tools like Kelley Blue Book or by checking to see what similar cars are selling for in your area.
How do insurance companies negotiate cash settlements?
Let's look at how to best position your claim for success.Have a Settlement Amount in Mind. ... Do Not Jump at a First Offer. ... Get the Adjuster to Justify a Low Offer. ... Emphasize Emotional Points. ... Put the Settlement in Writing. ... More Information About Negotiating Your Personal Injury Claim.
What to Do After a Serious Car Accident
You should fully expect that the insurance company will low ball you with their first offer. You can start preparing for that possibility immediately after your accident by:
Economic vs Non-Economic Damages
The damage from a car accident can affect multiple aspects of your daily life. Economic damages relate to a specific monetary harm such as medical expenses or lost wages. Non economic damages are more intangible losses, and as such, are much more difficult to assign a value to.
How to Respond to a Low Settlement Offer
Once you have received a settlement offer by phone or email, take the time to compare it to your records to determine if you feel the offer is fair and will properly cover your costs. Remember, you have the legal right to reject any settlement offer from an insurance company, and to present a counteroffer with the payment you believe you deserve.
How a Personal Injury Lawyer Can Help You Reject a Lowball Settlement Offer
The mere presence of a lawyer’s letterhead on a letter rejecting a lowball settlement offer can alter the way that insurance agencies handle your claim. And in the case that you wish to proceed with a lawsuit, you will have already been working with a lawyer who understands the particulars of your case.
What to do when an insurance adjuster is trying to lowball you?
If you are faced with an insurance adjuster trying to lowball you based on the property damage to your vehicle, you can turn the table on the adjuster and turn this into a secret weapon to help improve your position. To accomplish that, you need hard evidence to educate the insurance adjuster on why she or he is wrong.
What happens if an insurance adjuster offers a low offer?
If an insurance adjuster’s low offer is based on you delayed initial treatment, you could have a problem. The bottom line is, hurt people get medical care. There is no law or statutory rule on that (no, “mitigation of damages” is something different). However, there is a generally accepted common sense presumption on it.
Can Pre-Existing Health Problems Hurt Your Settlement?
Chapter 1 explains the fundamentals of how to distinguish whether your pre-existing injury does or does not hurt your settlement payout.
Does Little or No Car Damage Mean Little or No Injury?
If you are faced with an insurance adjuster trying to lowball you because the property damage to your car is minimal, we have good news. “Property damage is an unreliable predictor of injury risk or outcome in low velocity crashes.” A.C. Croft & M.D. Freeman, Correlating crash severity with injury risk, injury severity, and long-term symptoms in low velocity motor vehicle collisions, Med. Sci. Monit., 11 (10): RA316, RA320 (2005).
What to do if an insurance adjuster refuses to accept logic?
If the insurance adjuster refuses to accept logic and does not budge despite learning the truth, it is time to call a lawyer. Also, if playing this game of cat and mouse that the insurance company makes you play is too stressful, you should also call a lawyer.
How many chapters are there in the Insurance Adjuster?
This article is divided into 6 chapters. Each chapter covers one insurance adjuster tactic and the secrets to defeating that tactic with a powerful, truthful, response. Use the hyperlinked table of contents below to jump to the chapter that covers your issue and beat the insurance company at their own game.
What is Injury Advocates Group?
We are the Injury Advocates Group, a boutique personal injury law office that consults personal injury victims. Fighting car insurance companies, and insurance adjuster low ball offers, is what we do. In fact, it is literally the only thing we do.
Lowball Settlement Offer: Why Did I Receive It?
In most cases, you will receive an undesirable settlement offer simply because that is the opposing insurance company’s job. They are capitalistic, for-profit companies that aim to maximaize their profits while reducing their payouts for car accidents.
Write a Rejection Letter
Once you understand why the other insurance company sent you less compensation than you deserve and you have thoroughly read the settlement offer, you need to respond with a rejection letter. You have a legal right, as a party in the car accident insurance claim, to dismiss the amount that the adjustor gave you and fight for a higher payment.
Make a Reasonable Counteroffer
A reasonable counteroffer is a key component of your rejection letter that you must include for the insurance adjustor to increase your settlement. Without a new compensation amount for them to consider, you have no local ground to defend obtaining a higher dollar amount.
We Have Experience Negotiating Low Settlement Offers
You, like other personal injury victims, can find yourself in a financially challenging position if an opposing driver crashes into your vehicle and compromises its functionality and your health. Feeling like a victim is difficult to avoid when you are wearing a cast or are having to catch rides from family.
How to receive a settlement offer?
You may receive a settlement offer in a phone call or email, which will be followed by a letter. Once you have the settlement offer letter, you have the right to make a counter demand if you find the offer unacceptable. Compare what the insurance company has offered to your record of costs and losses, and the maximum payment provided by ...
What should an insurance settlement account for?
An insurance settlement should account for all of these losses as they apply to you and your situation, up to the limits of the applicable insurance coverage.
How to prepare for an insurance company offering less than you deserve?
Prepare for the real possibility that the insurance company will offer less than you deserve by keeping a record of your costs and losses related to your accident and injury. Save copies of all bills and receipts and keep a journal of your recovery.
What to do if your insurance is disputed?
You could benefit from the assistance of an experienced personal injury lawyer if your insurance claim is disputed after an accident. Sometimes, just a letter on a law firm’s letterhead helps an insurance company get more serious about responding to a claim.
How do claims adjusters follow up on a claim?
A claims adjuster should follow up on your claim by contacting you and investigating your case. The investigation may include reviewing your medical records, obtaining vehicle repair estimates, reviewing police accident reports, interviewing you and reviewing your initial claim documents.
What to do if insurance company is using delay tactics?
You must also consider how slowly negotiations are going.If the insurance company is using delay tactics, you will need to keep in mind the statute of limitations for filing a personal injury lawsuit. You do not want to let the time limit expire.
What to do after an accident?
After suffering an injury in an accident, you may be able to turn to insurance for coverage of medical costs and other losses. You might file a claim under a policy you hold (e.g., auto collision insurance, homeowners’ insurance, health insurance) or through another person’s liability insurance if he or she was at fault.
Why do insurers pay off lowball settlements?
It pays off for insurers to issue lowball settlement offers because many of those injured in crashes simply accept them, no questions asked. Often this is simply because they don’t know better. It can also be the allure of a quick payment. It’s a cheap buy-off to your right to sue. Once you sign off on a settlement offer, ...
What to do if an auto accident is bad faith?
An experienced auto accident attorney can help you determine if the insurer has acted in bad faith and how to pursue that claim – but the time to do it is before you sign any settlement. The foregoing answers are not legal advice and are merely a general overview.
What to do if an adjuster is not fair?
Stay polite and professional. We understand it’s a frustrating and emotional process. But even if you think the adjuster isn’t being fair with you, yelling or cursing isn’t going to help your case. In fact, it could hurt your reliability as a witness. (This is one reason we recommend working with a lawyer who can handle all the negotiations.)
What is the legal duty of insurance companies to act in good faith?
Insurers have a legal duty to act in good faith to resolve claims. If they do not, O.C.G.A. § 33-4-6 allows for a bad faith insurance claim in which you could be awarded your original damages plus more than 50 percent of the liability or $5,000 (whichever is greater) plus attorney’s fees.
What happens when you sign off on a settlement?
It’s a cheap buy-off to your right to sue. Once you sign off on a settlement offer, you effectively sign away your right to pursue further damages – even if you realize later your actual damages were much higher than what you settled for.
How to make a case for fair compensation?
Offer the facts. Keep records of everything. Your injuries, damage to your car, medical bills, proof that you’ve lost time off work, witness contact information – anything that will help you make a case for fair payment of reasonable damages.
Do adjusters have all the facts?
They don’t have all the facts. Adjusters are human. They might overlook critical facts. Those facts might be missing. Sometimes there is evidence about which you yourself aren’t aware.

What Is A Settlement offer?
Responding to A Low Settlement Offer
- How you respond to the low settlement offer will determine how successful you are in reaching a fair outcome. Despite the frustrations you may have regarding the amount that you were offered, you should respond appropriately. We have detailed how you can respond to a low settlement offer below.
How Do You Know When A Settlement Offer Is good?
- A fair settlement offer is one that provides you with compensation which ensures that you aren’t dealing with debt because of the medical treatment you have received as a result of the accident. You will often find that yourself and the insurance adjuster begin with largely differing views regarding the amount that they feel you should be paid, however as negotiations proceed you wil…
Final Thoughts
- If you have received a low settlement offer from an insurancecompany you don't have to accept it. As mentioned above there are many steps that you can follow to ensure that your concerns are received appropriately. Although you are likely to have concerns over a low amount, you mustn't let these frustrations get in the way of a more favorable offer. Negotiation is going to be key an…