Settlement FAQs

how vitamix blade replacement settlement

by Carey Welch Published 3 years ago Updated 2 years ago
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Step 1 Find or purchase a Vitamix retaining nut wrench. It is a specialized tool that will be needed in order to replace the Vitamix blade assembly. Trying to use any other tools to replace the blade assembly or remove the retainer nut will result in damage to the device. Step 2 Remove the lid and turn the container upside down.

The agreement gives owners of certain Vitamix blenders a $70 Vitamix gift card or a new blade assembly. Consumers who own certain Vitamix blenders can now file a claim online to receive a $70 Vitamix gift card or a new blade assembly as part of a class-action lawsuit settlement.Jan 3, 2018

Full Answer

How to replace the blade assembly on a Vitamix?

How to Replace a Vitamix Blade Assembly 1 Find or purchase a Vitamix retaining nut wrench. It is a specialized tool that will be needed in order to replace the Vitamix blade assembly. 2 Remove the lid and turn the container upside down. ... 3 Place the retainer nut wrench over the drive socket. ... More items...

What are the different Vitamix parts?

Vitamix 015598 Blade Assembly 2. Vitamix 001152 Wet Blade and Agitator Kit 3. Vitamix 15941 Agitator Blade For Advance Container 4. Vitamix Dry Blade Assembly 5. Vitamix 015990 Blade Assembly 6. Vitamix Wet Blade Assembly Alright, we’ve come to another section of Vitamix parts.

What should I do if my Vitamix is broken?

If your Vitamix is broken – you probably need replacement Vitamix parts. Whether you need a motor, blade, new container or something else, I hope that you’ll be able to get your Vitamix up and running again!

What is the best Vitamix blade and agitator kit?

Vitamix 001152 Wet Blade and Agitator Kit 3. Vitamix 15941 Agitator Blade For Advance Container 4. Vitamix Dry Blade Assembly 5. Vitamix 015990 Blade Assembly

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Can Vitamix blades be replaced?

Blade assemblies are a wear item and require periodic replacement based on use. Vitamix® recommends inspecting blade assemblies weekly according to the Blender Care & Maintenance Guide instructions below.

How do I claim my Vitamix warranty?

You can register online at www.vitamix.com/warranty; or by calling our customer service department at 1-800-848-2649. Failure to register your product purchase will not diminish your warranty rights.

Can I exchange my Vitamix?

If you are not completely satisfied and don't find Vitamix to meet your expectations, simply return it within 30 days for a full refund - we will even pay for return shipping. Vitamix stands behind its products and our commitment to your satisfaction is our top priority.

Are Vitamix blades dull?

Vitamix blades, actually, are dull on new units. The blades work by pulverizing, not cutting. For a blender that relies on sharp blades for slicing, check out my bloody review of the Ninja Ultima. If you think your blades need sharpening, you might want to send your unit in for repair.

Does Vitamix warranty cover blade?

Herbs may contain volatile oils, cause the container/cup to retain the oils and cause permanent discoloration. Your container/cup and blades are not covered under the Vitamix warranty under these circumstances. Vitamix will not be responsible for the cost of any unauthorized warranty repairs.

How do I fix my Vitamix blade?

0:582:20How to Replace a Vitamix Blade Assembly | eTundra - YouTubeYouTubeStart of suggested clipEnd of suggested clipCut our retaining nut. You just go ahead and screw that on finger tight for the time being. And getMoreCut our retaining nut. You just go ahead and screw that on finger tight for the time being. And get our retainer nut wrench by Vitamix again we'll just tighten this piece back into place.

How long should a Vitamix last?

Durability - Backed by 5-10 Year Full Warranties | Vitamix.

How long is Vitamix under warranty?

Three to Five-Year Warranty Vitamix is proud to stand behind the unmatched durability of its machines with exceptional warranty coverage, including all parts, performance and labor for three full years on the Certified Reconditioned Explorian Series and five full years on all other Certified Reconditioned Machines.

Can I return Vitamix to Costco?

With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.

How long do blender blades last?

The only time you ever need to replace them is if they get damaged by improper use or if they're dropped (and indeed, the Cuisinart website sells these replacement parts, but at around $50 for a food processor blade, they're a bit pricey).

How do I clean my Vitamix blades?

How to Clean a Vitamix BladeImmediately after use, unscrew the blade from the container.Rinse the blender container with warm water.Add a drop of dish soap in the container and fill it halfway with warm water.Use a soft bottle cleaning brush (or a sponge) to remove any food residue from the sides of the container.More items...•

Why does my Vitamix smell like smoke?

In addition, the Vitamix motor is designed to protect itself from overheating. If the motor should overheat, it may emit a burning smell. Turn the power switch off for up to 45 minutes, allowing the machine to cool down or reset.

What do you do when your Vitamix stops working?

Your Vitamix® motor is designed with Automatic Overload Protection to prevent it from overheating. If the motor shuts off, follow these instructions: Turn off the power switch for up to 45 minutes to reset. Reset time will be extended if high room temperatures exist.

How do I know if my Vitamix is registered?

To register a Vitamix Immersion Blender, Food Processor Attachment, FoodCycler® or container, please contact customer service at 800.848. 2649. Your product may already be registered if you purchased at Vitamix.com, at a Vitamix Factory Outlet, or by calling a Vitamix sales representative.

How long is Vitamix under warranty?

Three to Five-Year Warranty Vitamix is proud to stand behind the unmatched durability of its machines with exceptional warranty coverage, including all parts, performance and labor for three full years on the Certified Reconditioned Explorian Series and five full years on all other Certified Reconditioned Machines.

How long should my Vitamix last?

Vitamix machines already last forever Infinitely, actually. But Vitamix machines do last many years. Often far past their warranty.

What is a Vitamix retaining nut wrench?

Find or purchase a Vitamix retaining nut wrench. It is a specialized tool that will be needed in order to replace the Vitamix blade assembly. Trying to use any other tools to replace the blade assembly or remove the retainer nut will result in damage to the device.

Can you use a Vitamix blade on a professional chef?

A Vitamix is a fantastic tool for everyone from professional chefs to amateur cooks, but after constant use the blade can get too dull to properly function. Here we’ve brought together a step by step guild to replacing the blade in your Vitamix, so you can continue to enjoy this…

Can you replace a Vitamix blade?

A Vitamix is a fantastic tool for everyone from professional chefs to amateur cooks, but after constant use the blade can get too dull to properly function. Here we’ve brought together a step by step guild to replacing the blade in your Vitamix, so you can continue to enjoy this delightful device for years to come.

How to contact Vitamix about blade replacement?

Any questions regarding gift codes received through the Settlement can be sent to Vitamix via email at [email protected] or via telephone. (800-848-2649) .

Where is the blade assembly date on a blender?

The blade assembly date can be found on the top side of one of the blades in the blade assembly. The blade assembly is located at the bottom of the blender container. To see an example of how the blade assembly date can be located, please view Question 7 on the Frequently Asked Questions page. If you are still not sure whether you are included, you can review the relevant court pleadings available on our Important Documents page.

What did the plaintiffs claim in the Ohio case?

The Plaintiffs claimed, among other things, breach of express and implied warranties of merchantability, breach of contract, negligent design, engineering, and manufacture, fraud and fraudulent concealment, unjust enrichment, and violation of the Ohio Consumer Sales Practices Act.

What is this lawsuit about?

(the “Defendants”), alleging that the top seals of the blade assembly in containers of certain Vitamix blenders were defective because they deposit tiny black polytetrafluoroethylene (“PTFE”) flecks into blended food and drink. These PTFE flecks are of a non-stick material that is common in cookware and many other products in the food industry. Plaintiffs’ Complaint does not allege any medical harm resulted from any consumption of PTFE. Vita-Mix produced information from an independent third-party lab reporting that the flecks are harmless when consumed and do not present a human health or safety risk. The Plaintiffs claimed, among other things, breach of express and implied warranties of merchantability, breach of contract, negligent design, engineering, and manufacture, fraud and fraudulent concealment, unjust enrichment, and violation of the Ohio Consumer Sales Practices Act.

How to contact Vitamix for replacement blades?

Contact us at 800.886.5235 or [email protected] if you determine that you need a replacement blade assembly. Check for nicks, cracks, or gouges in the outer surface. If any are present, replace. Inspect the blade assembly gear for signs of wear. The teeth of the gear should be deep and have continuous edges.

How to replace a blade assembly?

Place the gear of the blade assembly between your index finger and thumb and push up and down (vertically) on the gear. If any vertical movement is detected, replace the blade assembly immediately. In short, the blade assembly should be replaced if it:

How strong should bleach sanitizer be?

The sanitizer strength is too strong, or sanitizer is being used in conjunction with a high-temperature dish washer. Bleach sanitizer should be 100 ppm for polycarbonate containers. An overly strong sanitizer concentration will cause:

What is the drive socket number for Vitamix XL?

The Vitamix XL uses drive socket item number 015902.

How to check if blade assembly is torn?

Inspect the bottom of the blade assembly below the gear. If you see that any part of the seal is torn, missing, or lifting, replace the blade assembly.

What causes premature wear of drive socket?

The following things cause premature wear of the drive socket: Removing the container before the motor has completely stopped spinning. A worn blade assembly gear. Placing the container on the drive socket when it is spinning. Rocking or tilting the container while blending. A foreign object in the container.

How long does it take for a Vitamix to cool down?

Depending on how hot the unit became, it may take an hour or more to cool down. Once the unit has cooled, the thermal overload protection device will close and allow the unit to operate again. If this continues, please contact us at 800.886.5235 or [email protected] .

How much does a Vitamix 750 cost?

You’ll find seven Vitamix full-size models in our blender ratings, including the top-rated Vitamix Professional Series 750. At $650, it's among the most expensive tested. Any model made during the the specified time period is part of the settlement. If you're shopping for a new Vitamix, it should have the new seal (shown below), but check the manufacturing date stamped on the blade.

Who makes Vitamix blenders?

Vita-Mix Corp., which makes the Vitamix blenders, agreed last fall to a preliminary settlement of the class-action lawsuit involving blenders made between Jan. 1, 2007 and Oct. 1, 2016. Some Vitamix owners alleged that tiny bits of black nonstick coating in the blenders wound up in food and drinks.

Do retailers earn affiliate commissions?

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more.

Is Vitamix included in the settlement?

The Vitamix Ascent, Explorian, and Venturist series blenders are not included in this settlement, since they were released after the company switched to a new seal, says Tennant.

The Vitamix blender lawsuit was filed on the basis that some models of blenders left black residues on their surfaces after they were used

The plaintiffs claimed that these flecks caused their machines to fail to mix food properly and that these products are now dangerous to use. Moreover, the manufacturer says that the flecking problem is minor and does not affect the performance of the blender.

The lawsuit is against Vitamix for the faulty seals in its blenders

The company has not admitted to wrongdoing but has admitted that it had no choice but to settle. While the lawsuit was successful in some cases, the settlement did not cover all of the victims. This is a class-action lawsuit filed in the U.S. in which you can claim damages for any defects that the company has made in its product.

The settlement includes a class-action suit filed by Vitamix Blender owners

These blenders contain a black non-stick coating that can be hazardous. If you bought a Vitamix blender, you should replace the blades right away. They should be replaced as soon as possible to prevent further injury. This settlement may result in a new class-action lawsuit for the brand.

What to do if your Vitamix is broken?

If your Vitamix is broken – you probably need replacement Vitamix parts. Whether you need a motor, blade, new container or something else, I hope that you’ll be able to get your Vitamix up and running again!

Can you use a Vitamix motor to repair a broken motor?

So, here’s the list of the most used Vitamix motors. You can use these motors to repair your Vitamix if you know that the motor is broken. Click on the each picture to get more information about the Vitamix motors!

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