
Is there a class action lawsuit against Zappos?
Seven-years-old class-action lawsuit nears its end, but data breach victims won't be happy. Zappos users who had their data stolen in a 2012 data breach will receive only a meager 10% discount to use on the Zappos online store, as part of a proposed class-action lawsuit settlement.
Is the Zappos settlement final?
The Zappos settlement is not final and is still pending a judge's approval, scheduled for December 20. However, this is the first settlement on which both parties have formally agreed following a drawn-out, seven-years-old lawsuit that almost reached the US Supreme Court, and is very likely to receive formal approval from the case judge.
Will Zappos users receive a discount for data breaches?
Zappos users who had their data stolen in a 2012 data breach will receive only a meager 10% discount to use on the Zappos online store, as part of a proposed class-action lawsuit settlement.
Is this the first settlement on a seven-year-old lawsuit?
However, this is the first settlement on which both parties have formally agreed following a drawn-out, seven-years-old lawsuit that almost reached the US Supreme Court, and is very likely to receive formal approval from the case judge.

How this paltry settlement happened
The settlement has received preliminary approval, and its final approval hearing will take place in December. If you’re wondering if anyone got a better offer than you, they most certainly did not: The settlement grants $2,500 to each of the nine representative plaintiffs in the case.
How to get a better deal
If you were directly impacted by the Zappos breach, you shouldn’t expect to be satisfied with a 10% coupon. You can opt out and hire a lawyer to fight for you individually. But Moskovitz suspects the opt-out rate for this settlement will be very low.
When did Zappos settle the security breach?
Following months of negotiations and back and forward, the two parties finally reached a preliminary settlement on September 19. As part of the proposed settlement, Zappos will not be admitting to any fault in the security breach.
What happened to Amazon's Zappos?
The class-action lawsuit stems from a security breach at Zappos, an online shoe retail store that Amazon bought in 2009. Hackers breached Zappos servers and stole the personal data, excluding payment card details, for more than 24 million customers [ 1, 2, 3 ].

Who Is Covered by The Settlement?
- Anyone who had an online account with Zappos on or before January 15, 2012 and an email address on file at the time.
What Could I Get from The Settlement?
- Those covered by the settlement will receive a 10-percent-off coupon in the form of a discount code that can be applied to a future purchase on Zappos.com or through the Zappos mobile app. The discount codes are valid until December 31, 2019, unless the settlement is not granted final approvalat a hearing on December 20, in which case the codes may expire on that date. Custom…
What Can I Do If I Don’T Like The Settlement?
- If you’re not happy with the terms of the settlement, you have several options. The deal has received preliminary approval, but until it receives final approval, Zappos customers can still voice their opinions. The final fairness hearing, at which the court will hear any objections and ultimately decide if the settlement is fair, reasonable, and adequate, is scheduled for December 20, 2019. …
What Happens If I Object to The Settlement?
- If you object to the settlement, the judge will review your objection and either approve or reject the settlement at the final fairness hearing. You can attend the final fairness hearing if you want to, but you’re not required to attend. You can also hire a lawyer to represent you at your own expense. You can still use the discount code if you object to the settlement, but keep in mind that if the se…
Am I Crazy Or Is This A Terrible Settlement?
- In terms of compensation for Zappos customers, this settlement pales in comparison to other recent data breach settlements. The Equifax settlementoffered several options that included free credit monitoring, up to $125 in cash, identity restoration services, and even up to $20,000 of reimbursement for documented losses. Similarly, the recent Yahoo data breach settlementallow…
Where Can I Find More Information About The Case?
- If you have more questions about the Zappos litigation, check out the settlement website here. You’ll be able to find general information, case documents, frequently asked questions, and contact information for the settlement administrator and class counsel. And as always, we’ll do our best to keep you updated.