What’s this settlement all about, anyway? The deal, which received preliminary approval from a Nevada district court judge in mid-September, seeks to settle claims centered around a data breach that occurred back in January 2012 and reportedly affected 24 million Zappos.com customers.
Full Answer
What is Zappos mission statement?
At Zappos.com, our purpose is simple: to live and deliver WOW. Twenty years ago, we began as a small online retailer that only sold shoes. Today, we still sell shoes — as well as clothing, handbags, accessories, and more. That "more" is providing the very best customer service, customer experience, and company culture.
What happened to Zappos?
Amazon purchased all of the outstanding shares and warrants from Zappos for 10 million shares of Amazon's common stock and provided $40 million in cash and restricted stock for the Zappos employees. Zappos was founded in 1999 by Nick Swinmurn.
Is there a class action suit against Zappos?
This incident led to a class action suit In re Zappos.com, Inc., Customer Data Security Breach Litigation, with plaintiffs claiming that Zappos did not adequately protect their personal information. After the case was initially dismissed, plaintiffs appeal was upheld by the Ninth Circuit Court of Appeals.
Should Zappos face a data breach lawsuit?
^ Phelps, Manatt; Lawson, Phillips LLP-Richard P. "Zappos Must Face Data Breach Lawsuit, Ninth Circuit Rules | Lexology". www.lexology.com. Retrieved July 29, 2019. ^ Locker, Melissa (March 25, 2019). "Supreme Court rejects Amazon's Zappos on data breach lawsuit". Fast Company.
What happens if you opt out of the Zappos settlement?
If you choose to opt out of the settlement, you are basically saying you don’t want to participate. That means you won’t be able to receive any benefits from the deal, but you’ll also preserve your right to sue Zappos (and Amazon, its parent company) over claims relating to the 2012 data breach. This is the only option that will allow you to file your own lawsuit against the defendants. If you use the discount code, or even if you do nothing, you will forfeit your right to sue over this matter.
How many class actions were filed against Zappos?
After Zappos’ announcement, nine class actions were filed in which plaintiffs claimed the online shoe retailer had failed to adequately safeguard their information and exposed them to a higher risk of identity theft. The cases were consolidated in Nevada under the guidance of one federal judge, who gave a tentative OK to the proposed settlement.
Who is covered by the settlement?
Anyone who had an online account with Zappos on or before January 15, 2012 and an email address on file at the time.
What happens if I object to the settlement?
If you object to the settlement, the judge will review your objection and either approve or reject the settlement at the final fairness hearing.
How many Zappos customers were affected by the breach?
The deal, which received preliminary approval from a Nevada district court judge in mid-September, seeks to settle claims centered around a data breach that occurred back in January 2012 and reportedly affected 24 million Zappos.com customers. The company informed its shoppers that an unauthorized party had gained access to their names, email addresses, mailing addresses, phone numbers, scrambled passwords, and the last four digits of their debit and credit card numbers.
What to do if you are unhappy with a settlement?
If you’re unhappy with the terms of the settlement but still want to be covered by the lawsuit, you can file an objection.
When to file an objection to a settlement in Nevada?
To object to the settlement, you must file an objection with the Clerk of the U.S. District Court for the District of Nevada by November 29, 2019.
What size shoes does Zappos sell?
It offers an extensive collection of brands and styles. Consumers can search for women’s shoe sizes 2-20, and sizes 4-13 all return a sizable result list.
What is search feature on Zappos?
Search features: Zappos makes it easy for shoppers to customize their searches. Consumers can narrow their search to a single size or multiple sizes, which makes it easy to see all the right sizes in different brands. They can also narrow their search by brand, style, color, occasion and more.
Can you see pictures of shoes on Zappos?
Images: Customers browsing Zappos can see multiple images of most shoes on Zappos, which show the shoes from all different angles. Many products also have videos so consumers can see a model move in the shoes and hear a product description. Selection: Zappos works to offer the best selection of shoes available online.
What happened to Zappos?
On January 16, 2012, Zappos announced that its computer systems were hacked, compromising the personal information of 24 million customers. In response, the company required all of its customers to change their passwords on the site, though it noted that it was highly unlikely that password information was obtained due to encryption. This incident led to a class action suit In re Zappos.com, Inc., Customer Data Security Breach Litigation, with plaintiffs claiming that Zappos did not adequately protect their personal information. After the case was initially dismissed, plaintiffs appeal was upheld by the Ninth Circuit Court of Appeals. Zappos appealed the decision to the Supreme Court, but this was ultimately rejected. As of July 2019 litigation continues.
Where is Zappos located?
Zappos.com is an American online shoe and clothing retailer based in Las Vegas, Nevada, United States. The company was founded in 1999 by Nick Swinmurn and launched under the domain name Shoesite.com. In July 2009, Amazon acquired Zappos in an all-stock deal worth around $1.2 billion at the time.
How much did Zappos make in 2000?
From 1999 to 2000, Zappos earned $1.6 million in gross sales. In 2001, Zappos brought in $8.6 million, a significant increase from the previous year. In 2004, Zappos reached $184 million in gross sales and received a $35 million investment from Sequoia Capital. That same year, they moved their headquarters from San Francisco to Henderson, Nevada. Over the next three years, Zappos doubled their annual revenues, hitting $840 million in gross sales. By 2007, the company expanded to include handbags, eyewear, clothing, watches, and kids’ merchandise. In 2008, Zappos hit $1 billion in annual sales. One year later, they debuted at No. 23 on Fortune's Top 100 Companies to Work For. In the early 2000s, Zappos made the decision to move away from its original business model wherein the company does not manage any inventory. Hsieh noted, "Even though it was hard to walk away from sales at a time when nobody is offering you money, we couldn't distinguish ourselves in the eyes of our customers if we weren't going to control the entire experience. We had to give up the easy money, manage the inventory, and take the risk." In 2015 Forbes reported Zappos produces "in excess of $2 billion in revenues annually."
How many days is Zappos Insights bootcamp?
Zappos Insights also offers a three-day bootcamp where participants visit the headquarters and have meetings with Zappos executives.
How many Instagram accounts does Zappos have?
Facebook. ’ Instagram:' Zappos has six verified Instagram accounts: one main account, one for kids, one charity account ("For Good"), one account for running, one about the company culture and one that is “Adaptive”, about disability rights.
What is Zappos Insights?
In 2008, Zappos launched Zappos Insights, a video subscription service aimed at Fortune 1 million companies that are looking to improve their company operations and customer service. The service allows participants to ask questions to and receive answers from Zappos employees.
When did Zappos change its name?
In July 1999, the company's name was changed from ShoeSite to Zappos after "zapatos," the Spanish word meaning "shoes.". In 2000, Venture Frogs invested in the business and Zappos moved into their office space. In 2001, Hsieh came on board as co-CEO with Nick Swinmurn.
What’s This Settlement All About, Anyway?
Who Is Covered by The Settlement?
- Anyone who had an online account with Zappos on or before January 15, 2012 and an email address on file at the time.
What Could I Get from The Settlement?
- Those covered by the settlement will receive a 10-percent-off coupon in the form of a discount code that can be applied to a future purchase on Zappos.com or through the Zappos mobile app. The discount codes are valid until December 31, 2019, unless the settlement is not granted final approvalat a hearing on December 20, in which case the codes may expire on that date. Custom…
What Can I Do If I Don’T Like The Settlement?
- If you’re not happy with the terms of the settlement, you have several options. The deal has received preliminary approval, but until it receives final approval, Zappos customers can still voice their opinions. The final fairness hearing, at which the court will hear any objections and ultimately decide if the settlement is fair, reasonable, and adequate, is scheduled for December 20, 2019. …
What Happens If I Object to The Settlement?
- If you object to the settlement, the judge will review your objection and either approve or reject the settlement at the final fairness hearing. You can attend the final fairness hearing if you want to, but you’re not required to attend. You can also hire a lawyer to represent you at your own expense. You can still use the discount code if you object to the settlement, but keep in mind that if the se…
Am I Crazy Or Is This A Terrible Settlement?
- In terms of compensation for Zappos customers, this settlement pales in comparison to other recent data breach settlements. The Equifax settlementoffered several options that included free credit monitoring, up to $125 in cash, identity restoration services, and even up to $20,000 of reimbursement for documented losses. Similarly, the recent Yahoo data breach settlementallow…
Where Can I Find More Information About The Case?
- If you have more questions about the Zappos litigation, check out the settlement website here. You’ll be able to find general information, case documents, frequently asked questions, and contact information for the settlement administrator and class counsel. And as always, we’ll do our best to keep you updated.