Settlement FAQs

what is the zappos settlement discount

by Ms. Verna Schaden Published 3 years ago Updated 2 years ago
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Zappos is giving customers who may have been affected by a major 2012 data breach 10 percent discounts on purchases through the end of the year. The discounts are part of a settlement that the Amazon-owned retailer reached in a class-action lawsuit brought by affected customers.Nov 22, 2019

Is there a class action lawsuit against Zappos?

Seven-years-old class-action lawsuit nears its end, but data breach victims won't be happy. Zappos users who had their data stolen in a 2012 data breach will receive only a meager 10% discount to use on the Zappos online store, as part of a proposed class-action lawsuit settlement.

Will Zappos users receive a discount for data breaches?

Zappos users who had their data stolen in a 2012 data breach will receive only a meager 10% discount to use on the Zappos online store, as part of a proposed class-action lawsuit settlement.

Is the Zappos settlement final?

The Zappos settlement is not final and is still pending a judge's approval, scheduled for December 20. However, this is the first settlement on which both parties have formally agreed following a drawn-out, seven-years-old lawsuit that almost reached the US Supreme Court, and is very likely to receive formal approval from the case judge.

What is Zappos'return policy for men's shoes?

If you don't love your Zappos purchase, you have 365 days to return it at no extra cost! Zappos men’s shoes come in all types of colors and styles for your choosing.

When did Zappos settle the security breach?

What happened to Amazon's Zappos?

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What happens if you opt out of the Zappos settlement?

If you choose to opt out of the settlement, you are basically saying you don’t want to participate. That means you won’t be able to receive any benefits from the deal, but you’ll also preserve your right to sue Zappos (and Amazon, its parent company) over claims relating to the 2012 data breach. This is the only option that will allow you to file your own lawsuit against the defendants. If you use the discount code, or even if you do nothing, you will forfeit your right to sue over this matter.

How many class actions were filed against Zappos?

After Zappos’ announcement, nine class actions were filed in which plaintiffs claimed the online shoe retailer had failed to adequately safeguard their information and exposed them to a higher risk of identity theft. The cases were consolidated in Nevada under the guidance of one federal judge, who gave a tentative OK to the proposed settlement.

Who is covered by the settlement?

Anyone who had an online account with Zappos on or before January 15, 2012 and an email address on file at the time.

What happens if I object to the settlement?

If you object to the settlement, the judge will review your objection and either approve or reject the settlement at the final fairness hearing.

How many Zappos customers were affected by the breach?

The deal, which received preliminary approval from a Nevada district court judge in mid-September, seeks to settle claims centered around a data breach that occurred back in January 2012 and reportedly affected 24 million Zappos.com customers. The company informed its shoppers that an unauthorized party had gained access to their names, email addresses, mailing addresses, phone numbers, scrambled passwords, and the last four digits of their debit and credit card numbers.

What to do if you are unhappy with a settlement?

If you’re unhappy with the terms of the settlement but still want to be covered by the lawsuit, you can file an objection.

When to file an objection to a settlement in Nevada?

To object to the settlement, you must file an objection with the Clerk of the U.S. District Court for the District of Nevada by November 29, 2019.

How this paltry settlement happened

The settlement has received preliminary approval, and its final approval hearing will take place in December. If you’re wondering if anyone got a better offer than you, they most certainly did not: The settlement grants $2,500 to each of the nine representative plaintiffs in the case.

How to get a better deal

If you were directly impacted by the Zappos breach, you shouldn’t expect to be satisfied with a 10% coupon. You can opt out and hire a lawyer to fight for you individually. But Moskovitz suspects the opt-out rate for this settlement will be very low.

How many points do you get for every $1 spent on Zappos?

For every $1 spent at Zappos, you'll earn 10 reward points to be redeemed for future savings.

What is Zappos's department?

The Zappos clothing and accessories department ranges from clothing to handbags to jewelry, watches, and more! All of your favorite top name brands are available in one place for your whole family; shop men, women, and kid’s clothing, accessories, and even travel gear in one convenient place. Save on all of your must-have styles with a Zappos discount code and a few of these key savings tips to ensure that you're only getting the best value.

Does Zappos have free shipping?

To make your shopping experience the best one yet, they always provide free standard shipping on all orders with no minimums or exclusions! You may also join their rewards program for free expedited shipping to get your must-haves even sooner.

Does Zappos price match?

If the price of your recent purchase drops within 10 days, they will happily refund you the difference. Just contact their customer loyalty team to request your price match! Remember that you can also use any of the coupons or deals from this page to guarantee the lowest prices.

What are Zappos shoes?

Zappos men’s shoes come in all types of colors and styles for your choosing. Men's dress boots, hiking shoes, sandals, runners, and slip-on sneakers are available in all of your go-to brands; no matter if you're heading to the lake or a formal dinner, you can find the perfect pair of shoes for any occasion. Use Zappos coupons on any purchase.

How long does it take to return a Zappos item?

The Zappos return policy promises that you can return any purchase that you’ve changed your mind on within 365 days of the purchase as long as the returns are unworn and in the original packaging. So, don't worry if those gold heels or women's hiker boots don't work out, they have you covered.

What brands does Zappos sell?

When you’re looking to enhance your style, Zappos Luxury is available with brands like Prada, Jimmy Choo, Gucci, and more! The Luxury site includes clothing, shoes, and accessories by all of these revered designers. Enjoy a Zappos sale on their Luxury site and their home site by shopping the sale section or using a special Zappos promo.

When did Zappos settle the security breach?

Following months of negotiations and back and forward, the two parties finally reached a preliminary settlement on September 19. As part of the proposed settlement, Zappos will not be admitting to any fault in the security breach.

What happened to Amazon's Zappos?

The class-action lawsuit stems from a security breach at Zappos, an online shoe retail store that Amazon bought in 2009. Hackers breached Zappos servers and stole the personal data, excluding payment card details, for more than 24 million customers [ 1, 2, 3 ].

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What’s This Settlement All About, Anyway?

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The deal, which received preliminary approval from a Nevada district court judge in mid-September, seeks to settle claims centered around a data breach that occurred back in January 2012 and reportedly affected 24 million Zappos.com customers. The company informedits shoppers that an unauthorized party had gained acces…
See more on classaction.org

Who Is Covered by The Settlement?

  • Anyone who had an online account with Zappos on or before January 15, 2012 and an email address on file at the time.
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What Could I Get from The Settlement?

  • Those covered by the settlement will receive a 10-percent-off coupon in the form of a discount code that can be applied to a future purchase on Zappos.com or through the Zappos mobile app. The discount codes are valid until December 31, 2019, unless the settlement is not granted final approvalat a hearing on December 20, in which case the codes m…
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What Can I Do If I Don’T Like The Settlement?

  • If you’re not happy with the terms of the settlement, you have several options. The deal has received preliminary approval, but until it receives final approval, Zappos customers can still voice their opinions. The final fairness hearing, at which the court will hear any objections and ultimately decide if the settlement is fair, reasonable, and adequate, is scheduled for December 20, 2019. …
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What Happens If I Object to The Settlement?

  • If you object to the settlement, the judge will review your objection and either approve or reject the settlement at the final fairness hearing. You can attend the final fairness hearing if you want to, but you’re not required to attend. You can also hire a lawyer to represent you at your own expense. You can still use the discount code if you object to the settlement, but keep in mind that if the set…
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Am I Crazy Or Is This A Terrible Settlement?

  • In terms of compensation for Zappos customers, this settlement pales in comparison to other recent data breach settlements. The Equifax settlementoffered several options that included free credit monitoring, up to $125 in cash, identity restoration services, and even up to $20,000 of reimbursement for documented losses. Similarly, the recent Yahoo data breach settlementallow…
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Where Can I Find More Information About The Case?

  • If you have more questions about the Zappos litigation, check out the settlement website here. You’ll be able to find general information, case documents, frequently asked questions, and contact information for the settlement administrator and class counsel. And as always, we’ll do our best to keep you updated.
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