Settlement FAQs

what is vizio tv settlement

by Sophia Hackett Published 2 years ago Updated 2 years ago
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If You Purchased a VIZIO Smart TV that was connected to the Internet between February 1, 2014 to February 6, 2017, You Could Be Eligible for a Payment from a Class Action Settlement. Estimated monetary compensation is between $13 and $31 per television.

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How to solve Vizio TV problems?

No Audio / No Sound VIZIO TV

  • Check to make sure the volume level or your TV is set above zero. ...
  • Make sure the TV is not muted.
  • Make sure your TV speakers are turnd 'On'. ...
  • Check the cables connecting your devices to the TV, and make sure they are securely connected. ...
  • Try a different source device. ...

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Was the Vizio TV class action lawsuit ever settled?

The settlement was reached in a pending VIZIO smart TV class-action lawsuit. In exchange for paying $2.2 million, the company has agreed to stop unauthorized tracking and collecting data on TV viewing. It has also agreed to prominently disclose the collection of such information and obtain consumers’ explicit consent before sharing it.

Should you buy a Vizio TV?

Vizio and TCL sell budget-friendly TVs that don't compromise on quality — perfect for gaming, virtual workouts, and binge-watching Cobra Kai. Reviewers love them because they’re not as expensive as...

Are Samsung or Vizio TVs better?

The Vizio has much better reflection handling, and it can remove judder from 24p sources and native apps. On the other hand, the Samsung has a faster response time and gets a bit brighter.

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How much is the Vizio settlement?

A $17 millionA $17 million class action settlement will end class action allegations that Vizio Inc. collected, stored, and shared viewing habits of smart TV owners without their knowledge or consent. Vizio smart TV owners who connected their television to the internet between Feb.

Is there a Vizio TV settlement?

In 2016, some customers filed a class-action lawsuit against the company and in 2017, the FTC fined Vizio $2.2 million as well. Last year, Vizio settled the lawsuit portion for $17 million, and that's where the payout is coming from.

Is there a class action lawsuit against Vizio TV?

Six models of Vizio OLED and LED 4K UHD flat-screen televisions are defective in that they suffer from repeated and unexpected power failures, a proposed class action claims.

Why did Vizio get sued?

(Reuters) - A New York-based nonprofit group has sued television maker Vizio Inc in California state court to force it to share the source code for the software it allegedly uses in its smart TVs.

How do I stop my Vizio TV from spying?

On 2020 TVs, go to the main menu and look for Admin & Privacy. You'll then see an option for Viewing Data, which is Vizio's ACR technology, as well Advertising and Vizio's Privacy Policy. Click on Viewing Data, and you'll have a choice of turning it on or off.

How long is the warranty on a Vizio TV?

How Long Is the Vizio Manufacturer Warranty Period? All Vizio TVs come with a one-year manufacturer's warranty for non-commercial use or a 90-day warranty period if they are used commercially.

Is there a recall on Vizio TVs?

The recall is for 245,000 Vizio E-Series 39-inch and 42-inch televisions, which sold for between $370 and $450. It looks like the problem is with the TV stand, with Vizio telling customers to “immediately detach the stand, place the television in a safe location and contact Vizio for a replacement stand assembly.”

Does a Vizio TV have a camera?

Locating Camera and Mic on Vizio TVs Vizio does not have built-in cameras into its Smart TVs. The company sells a compatible webcam that may be used with the TV.

Why do Vizio TVs freeze?

Vizio TVs freeze for a number of reasons. The TV may be experiencing a firmware bug, a hardware malfunction, an issue with your internet connection or a problem with your system settings. To fix these issues, you can restart the TV or modem/router or try restoring the factory settings.

What happen to Vizio?

The company pulled its IPO in 2016 after China's LeEco offered to buy it for $2 billion. The deal fell apart the following year because of regulatory complexities, and in 2018 Vizio sold stakes to Taiwanese manufacturing partners Foxconn and Innolux.

What data does Vizio collect?

For VIZIO devices that have agreed to Viewing Data collection, VIZIO will use ACR technology to collect information about the audio and video programming content playing on the display unit including broadcast television, advertisements and other commercially available content (including volume, channel information, ...

When did Vizio make smart TVs?

Television sets In March 2016, Vizio announced the release of SmartCast TVs that allowed users to control the screen from a tablet or mobile app. The following year, Vizio relaunched its smart TV platform to include apps directly on the screen, including Amazon Prime Video and Netflix.

Why do Vizio TVs freeze?

Vizio TVs freeze for a number of reasons. The TV may be experiencing a firmware bug, a hardware malfunction, an issue with your internet connection or a problem with your system settings. To fix these issues, you can restart the TV or modem/router or try restoring the factory settings.

Do Vizio Smart TV have cameras?

Vizio does not have built-in cameras into its Smart TVs. The company sells a compatible webcam that may be used with the TV.

What is a Vizio Smart TV?

It offers all your favorite built-in apps, hundreds of free channels, and allows you to easily stream from your personal device to your VIZIO TV. What's more, you can interact with your SmartCast experience with VIZIO Voice, Apple HomeKit, Google Assistant, and Alexa-enabled devices.

The lawsuit alleged that Vizio tracked customer data for years, gathering second-by-second details about what consumers watched and when

Although consumers were unable to opt-out of this data collection, the company said this was an integral part of its “smart interactivity” and was necessary to offer more personalized content to its customers. The company also made it difficult for customers to turn off these tracking features.

The Vizio settlement highlights the importance of injunctive relief

The company agreed to implement a consent model for all Vizio Smart TVs, requiring consumers to give their consent before the company can track their viewing habits. Moreover, Vizio agreed to post prominent notifications on the screen of each TV, add additional language in the user’s quick start guide, and delete disputed viewing data.

The FTC has approved the settlement in principle

In addition, Vizio has agreed to delete all viewing data from its customers’ smart TVs before February 6, 2017. This settlement is an important step in preventing these companies from wasting valuable time and money. The company will be forced to make the necessary changes to avoid these issues in the future.

What happens if you don't take action against Vizio?

If you take no action whatsoever, you won’t get any money from the settlement and you’ll forfeit your right to file a lawsuit against Vizio over the same claims.

What were the lawsuits about?

The 60-page consolidated complaint alleged that Vizio Smart TVs “watch what you’re watching while you’re watching it.” More specifically, the suits claimed Vizio tracks consumers’ behavior, including viewing history and content preferences, and sells this data to media companies for targeted advertisement purposes. These ads apparently didn’t just show up on Vizio Smart TVs, but also on any other devices that were connected to the same Internet network.

Where is the Ronald Reagan settlement hearing?

at the following address: Ronald Reagan Federal Building and United States Courthouse. 411 W. Fourth St., Santa Ana, CA, 92701. Courtroom 10A, 10th Floor.

Never buying another vizio product

Terrible customer support and inferior products was basically told there is nothing they can do about a tv that is still under warranty that is defective. It’s my fault for buying a vizio product honestly. Never making this mistake again.

OLED55-H1 - An "update" after speaking with CS

Well, just got off the phone with Vizio support. And after outlining the laundry list of issues I've been experiencing, and most of you have been experiencing, they've admitted there's no near future resolution.

Vizio Elevate FW 1.02.21.1 released

I haven't had a chance to test it beyond watching some media from my AppleTV 4k but figured I would give everyone a heads up.

Vizio hast left me in the dark!

Below is my post regarding my issues. I finally spoke with someone who told me the parts have been ordered and sent to the technician and that I should expect a phone call to setup an appointment for the repair to take place. That was 4 days ago; no call.

Remove new Watch Free ad

This started a few days ago. Every time I turn on my Vizio tv, I get an ad pop up for Watch Free +. How in the hell do I get rid of this stupid ad?!

P75QX-H1 not displaying Atmos

I am beyond frustrated. I have spent a total over $2500 between the P75QX-H1 TV and the M512a-H6 sound bar for the sole purpose of getting Dolby Vision & Dolby Atmos with eARC.

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