Ticketmaster cannot issue a refund to any account other than the original payment method. The only change that is acceptable is related to your credit card. If your credit card expires and you have to make a new one, you can still use it to receive a refund.
Full Answer
Can I take legal action for Ticketmaster ticket refunds?
If you purchased tickets for an event through Ticketmaster and were unable to get a refund because of its policy changes, you may be entitled to take legal action via a class action lawsuit.
What was the settlement in the Ticketmaster lawsuit?
Ticketmaster said on its settlement website that in 2003, the Schlesinger v. Ticketmaster class action lawsuit was filed alleging Ticketmaster failed to fully disclose all aspects of its UPS and Ordering Process Fees. The case was settled in 2013, and the court granted approval of the settlement in February 2015.
How much will Ticketmaster increase its allotment of tickets?
Given the tremendous initial interest for these tickets, Ticketmaster will increase to $10 million its allotment of tickets made available through May 2017. The potential for additional tickets will be based on the redemption rates of the discount and UPS vouchers.
What can I purchase with my Ticketmaster credit?
Your credit can be used to purchase any primary listed tickets (tickets that are sold for the first time by Ticketmaster). Credits cannot be used for resale tickets. Please see our Purchase Policy for more information. Do I have to use the entire credit amount during a single purchase? No.
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Can you cash out Ticketmaster credit?
Credits are non-transferable, may not be sold, are not redeemable for cash, and may not be combined with other promotions. Credits may not be applied to previously placed orders and may not be redeemed to purchase tickets for the same event as the tickets in your original purchase for which you accepted the credit.
How do I get my Ticketmaster seller credit?
Your credit can be used to purchase any primary listed tickets (tickets that are sold for the first time by Ticketmaster)....Just follow these steps;Log into your Live Nation online account.Click “Credits & Codes” (located on the left hand side of the page)Your credit code and balance will be displayed.
How much is the Ticketmaster settlement?
In 2013, Ticketmaster agreed to pay $42 million in restitution for misleading ticket buyers. To seek compensation for fees you paid, please submit a free Case Review Form.
How do I redeem Ticketmaster tickets?
If you receive your tickets through our "Ticket Transfer" feature, you'll receive an email with instructions to accept your tickets. From your desktop, laptop or mobile phone, click on the "Accept Tickets" button and login to your Ticketmaster account.
Why is Ticketmaster not letting me sell my tickets?
If you don't see a Sell Tickets button or it's grayed out, selling your tickets through Ticketmaster is not available. In order to resell your tickets for events in the US, you must have a US bank account.
How long is it taking Ticketmaster to refund?
within 30 daysWe will process your refund once funds have been approved by, and received from, the Event Organizer, which is usually completed within 30 days.
Is there a class-action lawsuit against Ticketmaster?
This class-action lawsuit aimed to provide people who purchased tickets from Ticketmaster for an event that was postponed or rescheduled to any time after March 14, 2020 the opportunity to seek restitution and injunctive relief for the damages that those policies caused them.
How much is Live Nation getting sued for?
Under a 2019 settlement, the company is subject to a $1 million penalty if it threatens retaliation against a venue. The new suit is a class-action case representing Ticketmaster customers who purchased tickets from the retailer since July 2020, per Rolling Stone.
How many lawsuits does Live Nation have?
Live Nation, Scott, and other parties involved have been named in over 387 lawsuits related to the incident, which in January 2022 were combined down into a single case. In December 2021, the United States Congress House Oversight Committee announced a bipartisan investigation into Live Nation's role in the incident.
Do screenshots of Ticketmaster tickets work?
Skip the hassle of a meeting spot and visit Ticketmaster today to send tickets to everyone in just a few taps. Can I use a screenshot of my mobile ticket to enter? Your barcode includes technology to protect it, so you won't be able to use screenshots or print outs.
Why doesn't My Ticketmaster ticket have a barcode?
If you're using your mobile app, select “ticket details” to view your barcode number. Please Note: Barcodes may not be visible if there is ticket delivery delay or if you're viewing them through your digital wallet.
Is it better to use the Ticketmaster app or website?
Ticketmaster actually prioritizes mobile sales since the scalping bots don't work on mobile. That increases your chances of getting tickets on that initial click. The mobile app is faster. When you use the mobile app, you bypass entering the security code to check if you are human.
What does verified resale ticket mean?
Verified resale means it's being sold by a private party, usually a scalper, not Ticketmaster. They are just acting like a marketplace, like Stubhub.
Where is the payment options page on Ticketmaster?
On our full desktop site Sign in then click on Payment Options. You'll be able to add, delete or edit the billing info and expiration date. You will not be able to edit the credit card number of an existing card.
What does it mean to transfer tickets on Ticketmaster?
Transferring a ticket allows you to send tickets from your Ticketmaster account to other people securely. You can choose to send some or all of your tickets. Using Transfer Tickets allows everyone going to the event to have their own ticket! It's easy, safe, and completely free.
How long does Ticketmaster take to process?
Orders can take up to 2 days to process. Please note that delivery times are based on which day the order is shipped rather than which day the order is placed.
What is settlement class in Quebec?
The settlement class generally includes all consumers who purchased a ticket to an event at one of several specified venues in Quebec on Ticketmaster.ca , using their desktop or laptop, between September 30, 2015 and May 24, 2017. The class also includes all consumers who bought a ticket to an event in Quebec using Ticketmaster.ca ’s mobile website between June 23, 2013 and May 24, 2017 (the “class period”).
Is Ticketmaster a class action lawsuit?
Ticketmaster class action lawsuit was filed, alleging that Ticketmaster’s pricing displays for certain specified venues in Quebec did not comply with the all-in pricing law in effect in Quebec. Ticketmaster settled the case in 2017, with the court granting final approval of the settlement in November of 2019.
Did Ticketmaster settle the Schlesinger v. Ticketmaster lawsuit?
INDIANAPOLIS (WTHR) — Millions of people who got in on a nationwide legal settlement involving Ticketmaster are now frustrated because they cannot redeem free ticket vouchers to attend a concert. Last May, Ticketmaster released the terms of a $386 million settlement in the decade-old Schlesinger v Ticketmaster lawsuit.
Can you use free tickets at Live Nation?
As part of the settlement, free ticket vouchers can be used only for concerts at Live Nation venues. Live Nation has 42 amphitheaters in the U.S., and free tickets can be redeemed only on a first come-first served basis. To find out if you qualified for discount vouchers, just log into your Ticketmaster account.
Who is the plaintiff in the Ticketmaster lawsuit?
Judge Edward M. Chen recently granted Ticketmaster’s request to compel arbitration in a class-action lawsuit filed by Derek Hansen, a music fan who purchased two Rage Against the Machine tickets in February of this year.
Can Ticketmaster take a class action complaint to trial?
A federal judge has ruled that an angry customer who filed a class-action complaint against Ticketmaster is unable to take the matter to trial because the Live Nation-owned company’s terms of use (TOU) contain an enforceable arbitration agreement.
Is there an arbitration agreement between Ticketmaster and Lee?
Moreover, the judge notes a ruling from a 2018 lawsuit concerning Ticketmaster’s fine print, in which the court found: “Ticketmaster’s website provided sufficient notice for constructive assent, and therefore, there was a binding arbitration agreement between Lee and Ticketmaster.”
Did Barnes and Noble lose the arbitration case?
Barnes and Noble lost the case, as the court ruled that the browsewrap TOS and arbitration clause at hand didn’t constitute a binding contract, given that customers weren’t expressly provided with notice or compelled to take an “affirmative action” demonstrating that they understood the stipulations.
When did Ticketmaster settle the lawsuit?
Ticketmaster, which has admitted no wrongdoing, agreed to settle the lawsuit in 2013. The settlement was given final approval by a judge in February 2015, with settlement awards slowly trickling out to class members in the time since.
Why is it important to log into Ticketmaster?
Because of the high demand and limited availability, it’s important for you to log into your Ticketmaster account, find an event or concert you’d like to go to, and redeem your rewards quickly. Check back frequently as additional tickets and/or events may be added periodically.
How long can you redeem a ticket voucher?
In addition, the ticket redemption process works on a “first come, first serve” basis. Your ticket vouchers will be valid for eligible events until no further tickets are available and/or no additional events are posted.
How to get a discount code on Ticketmaster?
To obtain your discount code and vouchers, simply log into your Ticketmaster account on the company’s website and go to your “My Account” page. On this page, click on “Active Vouchers” on the left.
What happened in Schlesinger v. Ticketmaster?
Ticketmaster was filed over allegations that Ticketmaster, which merged with Live Nation in 2010 and now operates as Live Nation Entertainment, failed to fully disclose to customers the full nature of its UPS and order processing fees. Ticketmaster, which has admitted no wrongdoing, agreed to settle the lawsuit in 2013.
Can you use vouchers to buy tickets?
Correct. Once all tickets available for voucher redemption for a particular event have been redeemed, vouchers can no longer be used to buy tickets to that event.
Can you claim tickets if you sit on your hands?
Quite frankly, if you sit on your hands, there’s a good chance you won’t be able to claim your ticket vouchers for a while or for the events you’re really into. Here’s why.
When did tickets get free on Ticketmaster?
If you bought tickets to a concert through Ticketmaster from 1999 to 2013, you may receive vouchers for free tickets.
Is Ticketmaster periodically updating the list of eligible events?
Ticketmaster said the list of eligible events will be periodically updated .