Settlement FAQs

can you fax a settlement letter to collection agency

by Antonio Daniel Published 2 years ago Updated 2 years ago

Have the agent email, fax or mail (preferred method) the written agreement before you send any money. The written agreement should not only spell out the terms of the settlement, but it should also specifically reference the debt in question as well as any account numbers connected with it, and be signed by the agent or his superior.

Formalize the agreement
Ask the collection agent to send you the official debt settlement agreement via mail, email, or fax, making sure it includes: Name of the original creditor and collection agency. Date of agreement.
Jul 22, 2022

Full Answer

How do I negotiate a debt settlement with a collection agency?

The first step in any debt settlement negotiation with a collection agency is to validate that you owe the debt. When a debt settlement company calls you, ask the representative to send you a letter validating that the debt is yours and that they have a legal right to collect.

Do you need a settlement letter to settle a debt?

Negotiating debt and paying the new agreement requires a settlement letter. In the wacky world of debt collection, debt buying, and credit reporting, paying off a debt you settle without having a documented agreement, is a mistake.

Do you see letters that offer to pay a settlement?

I also see letters that offer to pay a settlement, but only if the creditor or debt collector can prove the debt is owed and valid. Two big issues with some of the conditions I see in these letters are:

What happens when a debt settlement company calls you?

When a debt settlement company calls you, ask the representative to send you a letter validating that the debt is yours and that they have a legal right to collect. They have five days to do so under the Fair Debt Collection Practices Act (FDCPA). Never admit that you owe the debt or that you’re supposed to pay it.

How do I write a settlement letter to a collection agency?

Write a debt settlement letter to your creditor. Explain your current situation and how much you can pay. Also, provide them with a clear description of what you expect in return, such as removal of missed payments or the account shown as paid in full on your report.

What percentage will a collection agency settle for?

Offer a Lump-Sum Settlement Some want 75%–80% of what you owe. Others will take 50%, while others might settle for one-third or less. Proposing a lump-sum settlement is generally the best option—and the one most collectors will readily agree to—if you can afford it.

Is it smart to settle with a debt collector?

It is always better to pay off your debt in full if possible. While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative.

How do I send a letter to a collection agency?

Format the letter thusly: Your full name and address. The collections agency's name and address. A request for the amount of the debt claimed to be owed. A request for the name of the original creditor. A request for the judgment information (if applicable) A request for proof of the company's license.

What is the 11 word phrase to stop debt collectors?

If you need to take a break, you can use this 11 word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.” Here is what you should do if you are being contacted by a debt collector.

Can I pay original creditor instead of collection agency?

Working with the original creditor, rather than dealing with debt collectors, can be beneficial. Often, the original creditor will offer a more reasonable payment option, reduce the balance on your original loan or even stop interest from accruing on the loan balance altogether.

What is the lowest a debt collector will settle for?

When you're negotiating with a creditor, try to settle your debt for 50% or less, which is a realistic goal based on creditors' history with debt settlement. If you owe $3,000, shoot for a settlement of up to $1,500.

Is it better to settle a collection or pay in full?

Generally speaking, having a debt listed as paid in full on your credit reports sends a more positive signal to lenders than having one or more debts listed as settled. Payment history accounts for 35% of your FICO credit score, so the fewer negative marks you have—such as late payments or settled debts—the better.

How many points does a settlement affect credit score?

Debt settlement practices can knock down your credit score by 100 points or more, according to the National Foundation for Credit Counseling. And that black mark can linger for up to seven years.

Should I send a letter to the collection agency?

Debt collectors are legally required to send you a debt validation letter, which outlines what the debt is, how much you owe and other information. If you're still uncertain about the debt you're being asked to pay, you can send the debt collector a debt verification letter requesting more information.

What should you not say to debt collectors?

9 Things You Should (And Shouldn't) Say to a Debt CollectorDo — Ask to see the collector's credentials. ... Don't — Volunteer information. ... Do — Make a preemptive offer. ... Don't — Make your bank account accessible. ... Maybe — Ask for a payment-for-deletion deal. ... Do — Explain your predicament. ... Don't — Provide ammunition.More items...

Should I send certified mail to debt collector?

In many cases, debt collectors will begin to send the notices by USPS Certified Mail. Debt collectors use Certified Mail because it allows them to keep a record and provides proof and evidence when the notice was sent and when it was delivered.

How much should I offer a collection agency?

Start by offering cents on every dollar you owe, say around 20 to 25 cents, then 50 cents on every dollar, then 75. The debt collector may still demand to collect the full amount that you owe, but in some cases they may also be willing to take a slightly lower amount that you propose. A payment plan.

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

How likely is it that a collection agency will sue?

Roughly 15% of Americans who have been contacted by a debt collector about a debt have been sued, according to a 2017 report by the Consumer Financial Protection Bureau. Of those, only 26% attended their court hearing — again, a big no-no.

What percentage should I ask a creditor to settle for after a Judgement?

If you decide to try to settle your unsecured debts, aim to pay 50% or less. It might take some time to get to this point, but most unsecured creditors will agree to take around 30% to 50% of the debt. So, start with a lower offer—about 15%—and negotiate from there.

What happens if you don't receive a settlement letter?

If you do not receive a settlement letter, or a letter does not include what is standard information to protect you, it’s okay to walk away from the deal. You can receive settlement letters via fax and mail (sometimes even email). No settlement letter means you don’t have a deal.

How long does it take for a settlement letter to be sent?

Schedule your first (or only) payment for a future day that gives enough time for the settlement letter to reach you by mail. 10 days or longer would be best. Make payments on the settlement from your bank account that you set up specifically for saving and funding the agreements.

How to settle a debt?

Negotiating and agreeing on an amount you will settle a debt for is primarily going to be done over the phone. Once you have a verbal agreement, it must be followed up with documentation. The settlement letter should meet certain requirements before you remit payment in full, or make a partial payment. If you do not receive a settlement letter, or a letter does not include what is standard information to protect you, it’s okay to walk away from the deal. You can receive settlement letters via fax and mail (sometimes even email). No settlement letter means you don’t have a deal. Keep all settlement letters in a safe place with all of your other important documents.

What is the importance of verbal communication in a debt settlement letter?

It’s important that you understand the deal is not done until it is documented and fully funded, consistent with the terms and payment timelines laid out in a debt settlement letter. Verbal communication with creditors and debt collectors are a necessary part of the debt negotiation process.

What does it mean to settle with a third party debt collector?

Settling with a third-party debt collector means you must get the above details documented before remitting any payment towards the agreement. If the above bulleted items are missing from your settlement letter, you should request a different letter be sent to you that meets the above specifications.

What does it mean when a debt settlement letter says no?

No settlement letter means you don’t have a deal. Keep all settlement letters in a safe place with all of your other important documents. Almost done. The final step in our Debt Settlement Guide is paying debt collectors after the negotiations are done.

What does a settlement letter mean?

The settlement letter must reference that the account being satisfied in full i.e. “settled”, “settlement of this account”, “accepted as settlement in full”, “paid in full”.

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