Settlement FAQs

how to ask a credit card company for a settlement

by Creola Brekke Published 3 years ago Updated 2 years ago
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  1. Decide what you can offer to pay. Before trying to settle your credit card debt, you need to decide what you can afford.
  2. Make a reasonable offer. If your offer is too small, the company is not likely to accept it, but if you offer too much, you run the risk of ...
  3. Realize that a settlement could well impact your credit score negatively. Anything other than full, on-time payment will hurt your score to some extent.
  4. Address the letter to the proper office. Find out which office of the credit card company handles settlement offers.
  5. Clearly identify the account that you are discussing. At the top of your letter, below the address, you should state the account number.
  6. Explain your predicament. Avoid getting emotional about the problems in your life, but you should explain your reason for needing to settle your debt.
  7. State your offer clearly. Provide a precise statement of the amount you're offering to pay. ...
  8. Provide a date for a response. At the end of your letter, ask the company to respond to you by a particular date.

Full Answer

How to negotiate credit card debt settlement by yourself?

How to negotiate credit card debt settlement yourself step-by-step Step 1: Define your goals. All debt settlement negotiations start with an offer – either a collector reaches out to you or you reach out to a creditor. It’s important when trying to negotiate a settlement that you have realistic goals.

How do you settle credit card debt yourself?

What to Do to Settle Credit Card Debt

  • Mobilize’em Up! This is the first step in settling credit card debt yourself. ...
  • Determine Your Fiscal Health! Whatever negotiations you are thinking of, you need to analyze and determine your financial position!
  • Negotiating Techniques. You can now move on to negotiate the debt. ...
  • Settle It Once and For All! ...
  • Document the Deal! ...

What is the credit card settlement process?

  • Drop in credit score (up to 100 points)
  • You need enough cash on hand for a settlement payment
  • Only available for unsecured debt
  • You pay tax on the forgiven portion of debt
  • Risk of lawsuit
  • Creditors might not settle
  • Settlement stays on credit history for 7 years
  • Calls and notices from collections increase (during process)

More items...

Do it yourself debt settlement?

With do-it-yourself debt settlement, you negotiate directly with your creditors in an effort to settle your debt for less than you originally owed. The strategy works best for debts that are already delinquent. Creditors, seeing missed payments stacking up, may be open to a settlement because partial payment is better than no payment at all.

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What percentage will credit card companies settle for?

Typically, a creditor will agree to accept 40% to 50% of the debt you owe, although it could be as much as 80%, depending on whether you're dealing with a debt collector or the original creditor. In either case, your first lump-sum offer should be well below the 40% to 50% range to provide some room for negotiation.

How do I approach a credit card settlement?

What is the credit card settlement processVisit the issuer or a debt settlement agency.Explain your inability to make payments via a credit card settlement letter and mention that you're open to negotiating other repayment terms.Offer a lump sum or inform the issuer of your plans to file for bankruptcy.

Is settlement of credit card is good idea?

The late payments substantially drag down your credit score. Settling for less than you owe hurts your credit score even more. There's no guarantee this strategy will work. Even if it does, debt settlement agencies charge fees and forgiven debt is often taxable.

Can you get a settlement figure on a credit card?

You can negotiate a settlement for credit card debt, but doing so could negatively impact your credit for 7 years. If your credit card debt has become unmanageable, you are wise to seek help and explore your options, such as requesting a lower interest rate.

How do I clear outstanding credit cards?

7 Ways by You Can Pay Off your Credit Card DebtsMake a note of all the debts to be paid. ... Prioritizing. ... Paying the card bill with the least balance. ... Getting a credit card with low APR. ... Taking a loan to pay off credit card debts. ... Converting outstanding bill to EMIs. ... Paying off your bills on a regular basis.

What is a reasonable full and final settlement offer?

It depends on what you can afford, but you should offer equal amounts to each creditor as a full and final settlement. For example, if the lump sum you have is 75% of your total debt, you should offer each creditor 75% of the amount you owe them.

Is it better to settle or pay in full?

Generally speaking, having a debt listed as paid in full on your credit reports sends a more positive signal to lenders than having one or more debts listed as settled. Payment history accounts for 35% of your FICO credit score, so the fewer negative marks you have—such as late payments or settled debts—the better.

Do settlements hurt your credit?

While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative. Settling a debt means you have negotiated with the lender and they have agreed to accept less than the full amount owed as final payment on the account.

How can I pay off my credit card with no money?

Whether you work with a credit counselor or on your own, you have several options for eliminating debt, known as debt relief:Apply for a debt consolidation loan. ... Use a balance transfer credit card. ... Opt for the snowball or avalanche methods. ... Participate in a debt management plan.

How much do creditors usually settle for?

Typical debt settlement offers range from 10% to 50% of what you owe. The longer you allow debt to go unpaid, the greater your risk of being sued. Creditors are under no obligation to reduce your debt, even if you are working with a reputable debt settlement company.

What is a reasonable settlement offer for debt?

Offer a specific dollar amount that is roughly 30% of your outstanding account balance. The lender will probably counter with a higher percentage or dollar amount. If anything above 50% is suggested, consider trying to settle with a different creditor or simply put the money in savings to help pay future monthly bills.

What is the average debt settlement percentage?

According to the American Fair Credit Council, the average settlement amount is 48% of the balance owed. So yes, if you owed a dollar, you'd get out of debt for fifty cents.

What percentage will Capital One settle for?

about 30% - 50%Settlements will vary based on the age of the debt, your available cash, and any financial hardship, among other factors, but you can probably expect to settle for about 30% - 50% of the original balance.

Should I pay a charge off in full or settle?

It is always better to pay off your debt in full if possible. While settling an account won't damage your credit as much as not paying at all, a status of "settled" on your credit report is still considered negative.

How Much Does debt settlement hurt your credit?

Does Debt Settlement Hurt Your Credit? Debt settlement affects your credit for up to 7 years, lowering your credit score by as much as 100 points initially and then having less of an effect as time goes on. The events that typically lead up to debt settlement will affect your credit score, too.

How can I pay off my credit card with no money?

Whether you work with a credit counselor or on your own, you have several options for eliminating debt, known as debt relief:Apply for a debt consolidation loan. ... Use a balance transfer credit card. ... Opt for the snowball or avalanche methods. ... Participate in a debt management plan.

Why do credit card companies offer settlements?

Credit card companies will be more willing to offer extend a settlement if you are experiencing financial difficulty or some type of hardship. Provide them with all of the details. You may want to settle a credit card to help reduce your debt load. Offer the settlement to the credit card company.

How much of a credit card settlement is acceptable?

Tips. As a rule of thumb, settlements in the amount of 50 to 70 percent of the balance are acceptable. Some credit card companies will settle for 20 to 70 percent of the balance. Warnings.

What to do if you have a large lump sum of cash?

If you have a large lump sum of cash, such as a tax refund or bonus, you may want to settle your credit card debt. When you call the credit card company have a target figure in mind to offer as a settlement. Call the credit card company and explain your circumstances.

Can a credit card company accept a settlement offer?

A credit card company is more likely to accept your offer if they think you will file a petition for bankruptcy, which means they will not receive anything. Ask for the offer in writing. Once you have successfully negotiated a settlement offer, make sure the credit card company provides you with the details in writing.

Can you settle credit card debt?

An excessive amount of credit card debt may lead you to ask for a settlement. When you settle your debts, you are making an agreement with the credit card company to pay an amount less than the full balance. Credit card companies do not readily disclose the fact that settlements are available. A credit card company will not let you settle your account unless you are at least 90 days past due. You can usually settle any where from 50 to 70 percent of your outstanding balance.

How to settle credit card debt?

Decide what you can offer to pay. Before trying to settle your credit card debt, you need to decide what you can afford. Review all of your outstanding debts, and compare these to your regular income and any other funds you have available.

What to do if you owe more on credit card?

If you owe more on a credit card than you can afford to pay, you may wish to negotiate a settlement with the card company. In a settlement you agree to pay some lesser amount, and the company agrees to accept that amount. You both avoid the trouble and expense of going to court, and you can protect your credit rating at the same time.

How to send a letter to a credit card company?

Address the letter to the proper office. Find out which office of the credit card company handles settlement offers. You can usually discover this by looking up the company online or calling the customer-service number on the back of the card itself. When you reach someone at the company, say that you would like to make an offer to settle your debt, and ask what address you should use for sending a letter.

What does "in full settlement" mean?

An offer of this type could say something like, “I am able to make an immediate payment of $4,000 in full settlement of my outstanding credit card debt.” Be sure to use the phrase “in full settlement,” so it is clear that you mean this as a full and final payment and not as part of a payment plan.

Why do we need a credit report?

Many people focus on their credit score, but your credit report is much more than just a score. It will provide a list of all outstanding debts that you owe, open accounts that you have, and ongoing collection efforts against you.

How to explain why you need to settle your debt?

Explain your predicament. Avoid getting emotional about the problems in your life, but you should explain your reason for needing to settle your debt. It will help your case if you can refer to a particular cause, such as an accident, divorce, or something else that is not likely to repeat. If you've simply overspent, the company will be less inclined to settle, because they have no assurance that your spending habits will change in the future.

How long does it take to respond to a letter from a company?

Provide a date for a response. At the end of your letter, ask the company to respond to you by a particular date. You should allow at least two weeks for the response. However, even if you do not receive a reply by that date, do not assume that your offer has been rejected.

What is settlement for credit card companies?

For-profit companies offer to negotiate with your credit card company and try to get them to agree to a “settlement” to resolve your debt (typically, the “settlement” is a lump sum payment that is less than the full amount you owe).

How long does a settled account stay on your credit report?

On the other hand, a settled account can remain on your credit reports for seven years, which makes it challenging to take out a future loan, Sullivan says. It also can hurt your credit scores significantly because you aren’t issuing payments, making it more likely your account will go into collections.

How does credit counseling work?

Under a debt management plan, the credit counseling agency works with you and your creditors on a financial plan. You deposit money with the credit counseling organization each month, and the organization uses your deposits to pay your creditors on schedule. These programs do have qualification requirements and there is typically a fee.

What to do when debt becomes unbearable?

But when this debt becomes an unbearable financial burden, what can you do? One option may be to try to negotiate with your credit card company.

How to find out how much you owe on a credit card?

If you have multiple credit cards, go through your statements and make an itemized list of how much you owe on each card and the respective interest rate. Also jot down the customer service phone numbers.

What to do if you're drowning in credit card debt?

If you’re drowning in credit card debt, it may take a phone call (or several) to your credit card company to devise a workable solution. Don’t know where to start? Here’s a guide for how to negotiate with your credit card company.

How to lower credit card interest rate?

Lower your interest rate. Remove past late fees. These actions can reduce your overall debt and help you pay off the balance in a shorter time frame.

What is a settlement on a credit card?

A settlement is when a credit card company forgives a portion of the amount you owe in exchange for you repaying the remaining amount. The remaining amount can be repaid in a single payment or over a series of payments.

How to save money on credit card debt?

Working directly with your credit card company: Managing your own settlement can save you money by avoiding debt settlement fees associated with other services and ensures that you're involved and aware of every step in the process. The CFPB also provides recommendations for negotiating a debt on your own . “Consider all of your options, including working with a nonprofit credit counselor, and negotiating directly with the creditor or debt collector yourself.” - Consumer Financial Protection Bureau

Does a settlement affect your credit report?

The settlement may be reported to the credit bureaus. While it isn’t possible to say exactly how a settlement will affect your credit report, your settlement and payment information likely will be reported to the major credit bureaus as “settled in full for less than the full balance.”. This can stay on your report after you’ve paid ...

Is it risky to settle debt?

The CFPB emphasizes that dealing with debt settlement companies can be risky. They note that debt settlement companies “often charge expensive fees” and that “most debt settlement companies will ask you to stop paying your debts in order to get creditors to negotiate...a settlement.”

Do credit card settlements have to be complicated?

Credit card settlements can seem complicated, but they don’t have to be. By understanding your options, you can make an informed decision about how to manage your settlement.

Can a debt settlement company help you?

Debt Settlement Resources: You might have heard advertisements for debt settlement companies claiming to negotiate a settlement with credit card companies on your behalf. While these companies can help you with your debt settlement, there may be other associated costs.

How to get a credit card debt settlement?

Contact the customer service department of your credit card-issuing company and ask for the debt management or debt settlement department. The customer service agent may direct you to an individual to discuss your account, or she might give you directions on how to fill out an application or put your request in writing. The company may require you to provide proof of your financial circumstances, such as a notice of termination or recent bank statements or a rundown of all of your existing financial obligations.

What to ask a credit card company representative?

When you speak to a credit card company representative, ask for that person's name, title and extension number. This gives you a contact inside the organization you can follow up with and direct correspondence to.

How much to settle a debt?

Make an offer of how much you are willing to settle your debt for. Start low; for example, offer to settle a $2,000 debt for 20 percent of the balance, or $400. If the card company is interested in negotiating a settlement, it will likely make a counter offer, and you can continue to negotiate back and forth until you reach an agreement. Don’t say yes to any debt settlement agreement you can’t realistically pay.

Can a credit card company negotiate with you?

The credit card company may not be willing to negotiate with you if you are current on your payments. And if you make any payment during the time you’re trying to negotiate debt cancellation, the credit card company may cease negotiations.

What to do after settling a credit card?

After you’ve worked out a settlement with your credit card company, it’s crucial to get a written copy of your agreement so you have proof of your payment terms.

What does it mean to settle credit card debt?

Settling debt means coming to an agreement with your creditors to pay back part of what you owe while being forgiven for the rest. If you’re considering settling your credit card debt, you’ve probably already missed some payments, perhaps even several months’ worth. You may have already been referred to a collection agency.

What happens if you can't settle your credit card debt before it is written off?

If you cannot settle your account before charge off, you will still owe the debt if it is written off, but it will be reported as a charge-off on your credit report, which hurts your score even more. That’s also a point when a creditor might sell your debt to a collection agency.

How long before a creditor writes off a debt?

Also find out when you last made a payment on the account or accounts. It’s often ideal if you can settle your debt before it becomes 180 days delinquent, when many creditors write it off as a loss. If you cannot settle your account before charge off, you will still owe the debt if it is written off, but it will be reported as a charge-off on your credit report, which hurts your score even more. That’s also a point when a creditor might sell your debt to a collection agency.

How long does it take to settle debt?

In general, a reasonable expectation is settling your debt for 50% less of what you owe if your account is five or more months late. For some, this could mean it could take a couple of years to settle all your debts.

What happens if you miss a payment on a credit card?

If you’ve already missed payments on a bank credit card, that bank may have already reached out to you about reducing your monthly payments by enrolling you in a hardship plan. While not widely advertised, these programs lower your interest rate. They may also waive or eliminate fees and penalties.

Why would a credit card company let you off the hook for less than what you owe?

Why would a credit card company let you off the hook for less than what you owe? It simply comes down to whether they want some of their money back versus none of it. Credit card debt is unsecured debt, meaning it’s not tied to an asset like a house or a car. So if a person’s financial situation gets so dire that they file for bankruptcy, it’s possible a credit card company won’t see any of the debt repaid.

How to settle credit card debt before calling creditors?

Have the facts in place before you call. Before you call the creditors you owe, it’s important to get a copy of your credit report or have a current letter in hand from your creditor verifying the amount of money that you owe. Proper settlement of credit card debt can more easily occur if you have your facts straight.

What to do if you are behind on credit card payments?

Have you fallen behind on your credit card payments? Do you have old credit card debts that haven’t been serviced for a while? Then you may be able to create a settlement plan with your creditors to help you to avoid bankruptcy and put a plan in place that is both affordable for you and ensures repayment to those you owe.

Why is it important to ask for a specific reporting status to the credit bureau?

After you’ve settled on a specific dollar amount for the debt to be considered paid in full, it’s important to also ask for a specific reporting status to the credit bureau. Ask the creditor if they will report your agreement as “Paid as agreed upon” instead of “Settled” because the former is more favorable on your report than the latter.

What to do if customer service representative can't help you?

If the customer service representative can’t or won’t help you, calmly ask if there is a supervisor or crisis specialist that you can talk to. Professionalism is important in creditor negotiations, so no matter how frustrated you might become during the call, it’s vital to remain cool and calm during negotiations.

How to explain a sob story to creditors?

For this reason, it’s important to make them aware of the situation in a calm and honest manner. Be clear and concise as you explain your predicament. Explain calmly that because of your financial situation you can’t afford to pay them the full amount due and ask them who you can talk with to figure out a plan that will benefit both them and you.

What to do if you haven't paid your debt?

If you haven’t paid anything on your debt in a while, you may want to check and see if the collection amount is past the statute of limitations. It’s important to do this before you call any creditors so that you do not accidentally reactivate the account and start the statute of limitations timeline over again.

What to do before calling creditors?

When you call your creditors, tell them exactly how much you can afford to pay them and ask them how you can negotiate with them to get to that amount.

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