Settlement FAQs

how to write a counteroffer for a property damage settlement

by Tad Schowalter Published 3 years ago Updated 2 years ago

In order to make a counteroffer, you should make a detailed argument outlining why you are entitled to a larger settlement. You must write a detailed demand letter explaining your costs and losses and the figure that you believe would be fair compensation.

Full Answer

How to write a counter offer letter for a settlement?

In your response you should counter their claims and reiterate why you should receive a higher amount. A good example of a counter offer letter is: I received your letter offering a settlement of $10,000 for my claim. However, none of the reasons that you stated in your letter that would make such a low figure reasonable are accurate.

What happens if my settlement offer does not go to offer?

If your settlement offer does not, then the offer is likely too low to accept. From the standpoint of procedure, you will need to make a counter-offer in writing. Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney.

How do you write a counteroffer letter to the insurance company?

Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter. To reject the initial offer, you will create a counteroffer and send it via mail to the insurance company claims adjuster. This letter should state: That you will not accept the initial settlement offer;

What is a counter offer in a car accident claim?

When a person submits a claim letter to an insurance company, whether it’s for a car accident, medical malpractice, personal injury or other reason, the insurance company will respond with a first offer. At this point, the claimant has the right to make a counter offer, and in most cases, this is the best thing to do.

How do I write a counter offer for a settlement?

What To Include In Counter Offer. In the letter, you will need to refer to the offer made by the insurance company and when it was made. You will then need to reiterate why you think you are owed damages from the other party and why you think that offer was low.

How do I write a counter offer for a car accident?

From the standpoint of procedure, you will need to make a counter-offer in writing. Be sure you send your letter to the appropriate person, whether that be an insurance adjuster or an attorney. Make it clear that you are rejecting their initial offer and include your reasons for doing so.

How do I counter offer an insurance claim?

Countering a Low Insurance Settlement OfferState that the offer you received is unacceptable.Refute any statements in the adjustor's letter that are inaccurate and damaging to your claim.Re-state an acceptable figure.Explain why your counteroffer is appropriate, including the reasons behind your general damages demands.More items...•

How do you respond to a low ball settlement offer?

Steps to Respond to a Low Settlement OfferRemain Calm and Analyze Your Offer. Just like anything in life, it's never a good idea to respond emotionally after receiving a low offer. ... Ask Questions. ... Present the Facts. ... Develop a Counteroffer. ... Respond in Writing.

How do you ask for more money in a settlement?

Send a Detailed Demand Letter to the Insurance Company Because the insurance company will likely reply with an offer for an amount lower than what you've asked for in the demand letter, you should ask for between 25 and 100 percent more than what you would be willing to settle for.

How do you negotiate a settlement with an insurance claims adjuster?

Begin the Settlement Negotiation Process (5 Steps)Step 1: File An Insurance Claim. ... Step 2: Consolidate Your Records. ... Step 3: Calculate Your Minimum Settlement Amount. ... Step 4: Reject the Claims Adjuster's First Settlement Offer. ... Step 5: Emphasize The Strongest Points in Your Favor.

Do insurance companies try to get out of paying?

Insurance companies will seek to decrease or eliminate payments for injuries caused by an insured person's actions. After becoming injured, victims of accidents want nothing more than to move on from the traumatizing experience.

Should you accept first offer insurance claim?

Once the offer is made, you have 21 days to decide whether or not to accept it. You should always take legal advice before accepting a Part 36 offer, especially if you have a conditional fee agreement or are using an insurance policy to cover your legal expenses, as you may find you invalidate your contract.

What is a counter offer in a claim?

Counter offer: when the compensator makes you an offer through Official Injury Claim and you decide that you don't want to accept it, you can make your own counter offer to the compensator. This figure should be higher than the offer the compensator made you.

How do insurance companies negotiate cash settlements?

Let's look at how to best position your claim for success.Have a Settlement Amount in Mind. ... Do Not Jump at a First Offer. ... Get the Adjuster to Justify a Low Offer. ... Emphasize Emotional Points. ... Put the Settlement in Writing. ... More Information About Negotiating Your Personal Injury Claim.

How long does an insurance company have to respond to a counter offer?

In the best-case scenario, the insurance company will respond to your demand letter within 30 days. However, you generally have to wait anywhere from a few weeks to a couple of months because no law sets a deadline.

What happens if you decline an insurance offer?

When you reject a settlement offer from the insurance company, that offer is “dead,” meaning you can't later change your mind and accept it. Instead, you'll submit a counteroffer, which means that you are now the party submitting an offer, and it's up to the insurance company to accept or reject it.

Can you negotiate a car settlement figure?

Even if the offer seems reasonable at first glance, you should always negotiate. After you research the value of your car, come up with a number that you feel is fair for a settlement. It should be the absolute minimum you are willing to accept.

How long does an insurance company have to respond to a counter offer?

In the best-case scenario, the insurance company will respond to your demand letter within 30 days. However, you generally have to wait anywhere from a few weeks to a couple of months because no law sets a deadline.

How do I write a personal injury settlement letter?

Then concentrate on the following elements as you draft your letter.Liability. Start by describing how the accident happened and why the insured person was at fault. ... Comparative Negligence. ... Your Injuries and Treatment. ... Medical Expenses. ... Lost Income. ... Other Losses. ... Your Settlement Demand Figure.

How Do I Write a Demand Letter to an Insurance Company?

First, we’ll start with the initial demand letter. Demand letters are the backbone of your settlement negotiations. It’s important to work with you...

How Long Does It Take for Insurance to Respond to a Demand Letter?

The amount of time that it takes for an insurance company to respond to your letter can vary for a few reasons. Responsible companies should respon...

What Happens if the Insurance Company Doesn’t Respond to My Demand Letter?

If you sent your formal letter of demand some time ago, it might be time to let a seasoned law firm handle your claim. We will inform you of the st...

How Do You Know if a Settlement Offer Is Too Low?

Fortunately, there are a few red flags that signal a low initial settlement offer. Below, we list these telltale signs that you might be receiving...

Why Did I Receive a Lowball Settlement Offer?

Settlement negotiations can be very stressful, especially if you try to handle them without an attorney on your side. But why are insurance compani...

How Do I Respond to Low Settlement Offers?

When you’re recovering from injuries and undergoing medical treatments, it’s in your best interest to follow the advice of a lawyer during negotiat...

How Can I Reject a Low Insurance Settlement Offer?

We recommend that you reject the offer in writing rather than over the phone. Clearly list the reasons why you deserve more money and support your...

What Happens if You Don’t Accept a Settlement?

After a lot of back and forth, if you don’t reach a settlement agreement, you can take your case to court. Ultimately, your final settlement is up...

What should an insurance adjuster do if the first offer is very close to the claimant's minimum amount?

If the insurance adjuster’s first offer is very close to the claimant’s minimum amount, the claimant should adjust their expectations upward.

Who does a letter go to when a claimant is at fault?

In most cases, the letter goes to the at-fault party’s insurance company to make it clear that the claimant suffered injuries because of the fault of the company’s insured person.

Why do insurance companies make low offers?

The first offer given by the insurance company will most likely be very low and not be their last offer. They may purposefully make a low offer to see if the claimant knows what he or she is doing. This is why it is recommended to negotiate for a higher offer.

What happens when you submit a claim letter to an insurance company?

When a person submits a claim letter to an insurance company, whether it’s for a car accident, medical malpractice, personal injury or other reason, the insurance company will respond with a first offer. At this point, the claimant has the right to make a counter offer, and in most cases, this is the best thing to do.

What to do if a claimant wants to lower the amount?

If the claimant wants, they can enter into negotiations and send several letters that gradually lower the amount they will accept. It is also important for the claimant to mention any emotional suffering. This will not have a dollar value, but it is strong support of a higher settlement.

Should the claimant decide on the lowest amount they have calculated is fair for their claim?

The claimant should decide on the lowest amount they have calculated is fair for their claim and keep it in mind during negotiations, but not reveal it to the insurance company. If the insurance adjuster’s first offer is very close to the claimant’s minimum amount, the claimant should adjust their expectations upward.

Is an insurance company required to give a fair settlement?

The insurance company is not required by law to give a claimant a fair settlement. There are some adjusters who want to treat claimants fairly and some who take advantage of the claimant’s naiveté to offer a less than fair amount.

How to counter an insurance settlement offer?

When you receive the initial settlement offer in writing, examine the reasons the insurance adjuster has given for the low settlement amount . Each of these points will become a part of your counteroffer letter, and you should respond to each and every one. Your counteroffer letter will reassert your original position described in your demand letter, as well as respond to each of their low-offer reasons in turn. Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments. Be professional, courteous, and confident, and never attack the claims adjuster personally in your counteroffer letter.

How to reject a settlement offer?

To reject the initial offer, you will create a counteroffer and send it via mail to the insurance company claims adjuster. This letter should state: 1 That you will not accept the initial settlement offer; 2 The reasons why you feel you deserve a higher settlement amount; 3 Each of their low-offer reasons, and your responses; 4 The higher settlement amount that you will accept.

What is a lowball offer from an insurance adjuster?

The initial offer you receive from the insurance adjuster will almost always be a "lowball" offer. They may defend their low offer by claiming that you were partially at fault for the accident that caused your injuries, or that the injuries you suffered weren't severe enough to warrant a greater amount. They may also question the amount of pain and suffering you experienced. They will aggressively defend their position of a low offer because this will often intimidate people into simply accepting the low offer. Do not ever accept the initial offer unless it is a fair offer.

How to reject an insurance offer?

To reject the initial offer, you will create a counteroffer and send it via mail to the insurance company claims adjuster. This letter should state:

What happens after an insurance adjuster investigates a personal injury claim?

After the insurance company has fully investigated your personal injury claim, they will make their first offer of settlement. Their investigation may include witness interviews, examination of the police reports and medical records pertinent to your case, and the demand letter you've forwarded to them. By the time the insurance adjuster presents an offer, they will feel confident about who was liable for the injuries you've suffered and property damage incurred, and what those are worth as a dollar amount.

What to do in a counteroffer letter?

Your counteroffer letter will reassert your original position described in your demand letter, as well as respond to each of their low-offer reasons in turn. Keep your emotions out of the letter and stick to facts, such as the extreme pain and suffering you have had to endure and the frustration and hassle of attending medical treatments.

How long does it take to get a settlement offer from insurance?

The initial settlement offer that comes from the insurance company can come at any time after you've filed your claim . Some personal injury claimants have to wait weeks to receive the offer, and some receive it rather quickly. Unfortunately, there is no set time in which the initial offer must be made.

What does an adjuster consider when settling a claim?

Then the adjustor will consider how much time, money, and resources would go into fighting your claim in court. If the cost of going to court is high or there is a good chance that you will win in court because you have evidence backing up your claim, then the adjustor will usually recommend a settlement amount that will be cheaper for the company than going to court.

What to do when you receive an insurance offer?

When you receive an offer from the insurance company the letter you receive will have a low offer with some reasons given for the reduced amounts. In your response you should counter their claims and reiterate why you should receive a higher amount. A good example of a counter offer letter is: Dear [Adjuster’s name]

What to ask for in a demand letter?

But the amount of money that you ask for in the demand letter should be an honest reflection of the amount of the damages that you incurred plus compensation for pain and suffering.

What to say in an insurance letter?

In the letter, you will need to refer to the offer made by the insurance company and when it was made. You will then need to reiterate why you think you are owed damages from the other party and why you think that offer was low.

What does an adjuster do in an accident?

The first thing an adjustor will do is look at the police report of the accident and your account of the accident looking for any discrepancies.

Why is the amount in a demand letter always lower than the amount you asked for?

This amount will always be lower than the amount you asked for in the demand letter because they want to negotiate a smaller amount than you asked for. Try not to react emotionally when you get the offer and keep in mind that their motivation is most likely to pay as little as possible.

What happens if you are involved in an auto accident?

If you have been involved in an auto accident, you have suffered damages. As part of the personal injury claim process, you will send a demand letter to the insurer of the other driver.

What to do when you get quoted a low settlement offer?

Being quoted a low settlement offer can be frustrating, especially if your injury requires extensive medical care leading to a pile of bills. Before you blow your lid and spout angry words at the adjuster, take a step back and calm down. Acting rashly or saying something harsh will do nothing for you or your claim. After you’ve taken the time to cool down, write a brief letter responding to each of the factors the adjuster mentioned.

How to accept an insurance adjuster offer?

Along with providing your information in writing, you should request any offers from your adjuster in writing too. This is especially true of your final offer. Once you have received the final offer from your adjuster, and you are satisfied with the amount, write the insurance company a letter stating that you formally accept their offer.

Why do adjusters give you a low offer?

Sometimes adjusters will give you an obviously low offer as a tactic, which they use to see if you understand the value of your claim. If this happens, don’t immediately respond with a counteroffer lower than your demand letter. Rather, ask why the adjuster has provided this extremely low figure.

What to do when discussing financial matters?

When you discuss financial matters in any way – whether it is the bills you have received or the counteroffers you send – get everything in writing and store it somewhere safe. Not only does putting this type of information in writing appear more professional, but it also provides you with a physical copy of the information you’ve provided the insurance company. Having this information can be proof if something goes awry in your case.

What is bad faith insurance?

The purpose of committing bad faith acts is to take advantage of the opposing party. An insurance company is said to be acting in “bad faith” if they ignore, mislead or make decisions contrary to what their investigation reveals.

What happens if you don't understand the law?

Individuals who don’t fully understand the laws risk accepting what they think is a good settlement, just to find out that they have to pay most or all of that settlement to someone else. They also risk having an organization seek repayment for which they aren’t legally entitled to.

Is it risky to settle a case without legal counsel?

Resolving cases without legal counsel is very risky. Often times, other organizations are entitled to some of the money being paid in a settlement through subrogation liens/reimbursement rights. For example, a health insurer who pays for your medical treatment following a car accident may or may not be entitled to reimbursement out of your personal injury settlement.

Why Adjusters Make Low Settlement Offers

Most adjusters start with a low-ball settlement offer for every claim as part of their negotiating strategy, regardless of factors affecting the value. After all, insurance claims adjusters are rewarded for closing claims as quickly and cheaply as possible.

Sample Letter Rejecting a Low Settlement Offer

When you finally receive the first settlement offer, be prepared to see a low figure. The adjuster may claim you were partially at fault, or your injuries weren’t serious enough to merit the amount of medical treatment you received.

Strategies for Moving from Low Offer to Final Settlement

You’re the one who must keep settlement negotiations moving along – but don’t rush. You can’t send your rejection letter until you receive the adjuster’s first settlement offer, but you can call the adjuster if there is an unreasonable delay after submitting your demand.

Responding to Low Settlement Offer Questions

About two months ago I was rear ended on the Highway. The driver of the vehicle who hit me was deemed to be 100% at…

What can you collect from a property damage claim?

In property damage cases you are usually able to collect vehicle damage, personal property damage, car rental, and other out of pocket expenses such as a taxi ride from the scene of the accident.

What to do if insurance company is not reasonable?

If you have a complex case or believe that the insurance company is just not being reasonable, it might be a good idea to contact an attorney. While your experience may be limited, attorneys typically have vast negotiation experience, especially involving insurance companies. But for strictly property damage claims, run the numbers.

What does insurance do when a mechanic goes over the repair cost?

During the actual repair process, if the mechanic goes over the number in repair costs, they will have to receive permission before finishing the job. While we all have our trusted mechanics, it might be more difficult for the insurance company to correspond and arrange additional repairs if they were not initially approved.

Do you have to pay for storage fees after a car accident?

In most states, you have a duty to mitigate damages. This would include property damage in car accident cases. If your car is totaled and you let it sit in storage, the storage fees will not be included in your final settlement as you had a duty to mitigate them under the law. Often, insurance companies will not immediately accept liability for the accident. This means that you will be responsible for any storage fees while the car is in purgatory between the accident and the insurance company taking it off of your hands.

Does our firm handle property damage claims?

Our firm handles only property damage claims (at no charge) for victims that have ALSO suffered serious injuries. But other attorneys handle property damage only cases. If you have a complex case or believe that the insurance company is just not being reasonable, it might be a good idea to contact an attorney.

Do you have to mitigate damages in a car accident?

In most states, you have a duty to mitigate damages. This would include property damage in car accident cases. If your car is totaled and you let it sit in storage, the storage fees will not be included in your final settlement as you had a duty to mitigate them under the law.

Do insurance companies want to get bogged down?

Insurance companies do not want to get bogged down in protracted battles over the value of the property damage. The squeaky wheels get the most grease from the insurance companies in these cases. The difference between getting what you want and what they want to give you is more perspiration than anything else.

What is a demand letter for a settlement?

Writing a good demand letter for a damage settlement is crucial to getting all that you are owed from an insurance company. A properly written letter will document all the pertinent information, specify the damages and lay out exactly how much you expect the insurance company to pay to cover them.

How to write a letter to a company?

Write the letter neatly, professionally and not by hand. Adopt a polite but assertive tone. Set a time limit for when you expect a response from the company.

The Initial Settlement Offer

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The initial offer you receive from the insurance adjuster will almost always be a “lowball” offer. They may defend their low offer by claiming that you were partially at fault for the accident that caused your injuries, or that the injuries you suffered weren’t severe enough to warrant a greater amount. They may also question the a…
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Evaluating The Initial Offer

  • When you receive the initial settlement offer in writing, examine the reasons the insurance adjuster has given for the low settlement amount. Each of these points will become a part of your counteroffer letter, and you should respond to each and every one. Your counteroffer letter will reassert your original position described in your demand letter, as well as respond to each of the…
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Rejecting The Initial Offer and Making A Counteroffer

  • To reject the initial offer, you will create a counteroffer and send it via mail to the insurance company claims adjuster. This letter should state: 1. That you will not accept the initial settlement offer; 2. The reasons why you feel you deserve a higher settlement amount; 3. Each of their low-offer reasons, and your responses; 4. The higher settl...
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Fair Initial Settlement Offer

  • Though it doesn’t happen often, if the insurance adjuster thinks that you have a very strong case against their insured (the at-fault party), their initial settlement offer may be fair. Don’t simply reject the initial offer because it is the first offer you’ve gotten. Measure what you’ve asked for in your demand letter against what the insurance adjuster has offered, and then you and your attor…
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Let Us Help You

  • The process of settlement offers and counteroffers can be complex and overwhelming. We understand, and we want you to know that you can call us anytime to schedule a free, no-obligation consultation. With one of our skilled attorneys on your side, you can rest assured you’ll receive fair compensation for the damages you’ve suffered. You can reach us by phone at (916) …
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