The diet app has reached a settlement after the company was alleged to make it difficult to cancel its subscription auto renewal Noom has reached a $62 million class action settlement, agreeing to pay $56 million in cash and $6 million in Noom subscription credits, according to a preliminary settlement document filed in Manhattan federal court.
How much did Noom pay to settle lawsuit?
Noom Inc. has reportedly agreed to pay $56 million to settle a class action lawsuit that challenges the company’s automatic renewal practices for its popular weight loss app. The proposed Noom class action settlement will reportedly create a $56 million cash fund plus $6 million in subscription fee credits.
Who is excluded from the Noom class action settlement?
Consumers who purchased a Noom subscription via the Apple App Store of Google Play Store are excluded from the Noom settlement. Approximately 2 million consumers may be eligible for benefits from the Noom class action settlement if it is approved.
Is there a Noom app subscription renewal class action lawsuit?
The Noom App Subscription Renewal Class Action Lawsuit is Mojo Nichols, et al. v. Noom Inc., et al., Case No. 1:20-cv-03677-KHP, in the U.S. District Court for the Southern District of New York. Don’t Miss Out! Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
What does the Noom settlement mean for the weight loss program?
Weight-loss program Noom has agreed to a $56 million settlement to resolve class action claims regarding its autorenewal and cancellation policy.
Noom Auto Renewal Class Action Settlement Overview
Who: Eight plaintiffs have asked a judge to approve a proposed class action settlement with Noom Inc.
Noom Settlement Offers Compensation, Policy Changes
Class members of the proposed Noom settlement include all individuals who purchased a Noom Healthy Weight Subscription in the United States using the Noom website or mobile app between May 12, 2016, and Oct. 6, 2020, and who were charged by Noom for the subscription and did not receive a full refund or chargeback of all of the subscription charges.
What is the issue with Noom?
The issue, the plaintiff contests, is that Noom fails to obtain customers’ explicit consent before shackling them to its automatic renewal program. Similarly, Noom allegedly fails to adequately disclose—or actively misrepresents—“many material facts” with regard to the trial period and its overall service.
How much does Noom cost?
In exchange for credit/debit card or PayPal information, Noom allows customers to try its weight loss coaching program “risk free” for two weeks at a cost ranging from $0 to $18.37, the lawsuit says. As soon as the trial period is over, however, Noom activates its auto-renewal program and begins assessing non-refundable membership fees, starting with a lump-sum advance charge of as much as $199.99 to cover six months’ worth of service, the case claims.
What Is Noom?
Not to be confused with Zoom, Noom is one of the fastest-growing weight loss programs in the world. With more than 50 million downloads, Noom, backed by a lineup of venture capitalists, has nearly quadrupled its annual revenue within the last year, according to the case, and aggressively markets itself on television, social media, online streaming and in print as a source of personalized coaching from easily accessible, qualified weight loss experts.
How much did Noom charge for a 14 day trial?
Further, the woman claims she believed she was paying for unlimited access to personalized fitness coaching that Noom did not provide and ended up paying “well in excess” of the $10 billing amount she authorized for a 14-day trial.
Can you cancel a Noom trial?
Fails to disclose customers will not be able to cancel their trial memberships —or even contact Noom for any other reason—via email, mail, fax, phone or online;
What is classaction.org?
ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry.
What happens after a class action lawsuit is filed?
After a case is filed, it has a long way to go before the time comes to start identifying who might be a class member. If a case gets to that point, notice is typically sent to those who might be able to participate in a settlement. ClassAction.org will track the lawsuit as it winds through the legal system.
Can you join a class action?
You generally (the exceptions are mostly wage & hour cases) don’t “join” a class action. In fact, that is sort of the point. If you were potentially affected by whatever the class action was about, like a company mislabeling ingredients on its juice boxes, you are automatically a “class member.”. If the class action settles, you are entitled ...
Can you opt out of a lawsuit?
Ok! The notice should tell you how to opt out of the lawsuit or settlement, but most people should only do this if they wanted to file their own, separate lawsuit. If you have an ethical qualm about the litigation, it would be best just not to claim your part of the settlement, since opting out doesn’t really affect anything .
