Settlement FAQs

is the vitamix blender settlement real

by Haleigh Romaguera V Published 3 years ago Updated 2 years ago
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A class-action lawsuit filed against Vitamix for the alleged defect in their blenders has been settled. The claim was that these products leave behind tiny pieces of PTFE, a plastic compound similar to Teflon, in blended foods. During testing, the plaintiffs were able to trace the particles to the top seals on the blade assembly.

Vita-Mix Corp., which makes the Vitamix blenders, agreed last fall to a preliminary settlement of the class-action lawsuit involving blenders made between Jan. 1, 2007 and Oct. 1, 2016. Some Vitamix owners alleged that tiny bits of black nonstick coating in the blenders wound up in food and drinks.Jan 3, 2018

Full Answer

How do I claim my Vitamix warranty?

You can register online at www.vitamix.com/warranty; or by calling our customer service department at 1-800-848-2649. Failure to register your product purchase will not diminish your warranty rights.

What's the big deal about Vitamix?

Vitamix is a machine built around convenience. Its incredible processing speeds make complicated recipes, even hot soup recipes, in a matter of minutes. If you can afford to cut your cook times down to small fractions of the original, do something nice for your kitchen (and yourself) and splurge.

Are there fake Vitamix blenders?

The MengK 1400W Professional Blender is a Chinese made copycat clone of the VitaMix 5200 classic blender. But it is a pretty good clone, being sold at a third of the cost of a VitaMix.

Does Vitamix offer a trade in program?

Trade-in older Vitamix models and receive credit back on new full size machine purchases. Learn how easy it is to receive a trade-in credit by calling a Vitamix trade-in sales consultant at 1-800-848-2649.

How long should a Vitamix last?

Durability - Backed by 5-10 Year Full Warranties | Vitamix.

Is Costco Vitamix different?

Vitamix at Costco Vitamix created these models specifically for Costco, as lower cost options that fit under standard kitchen cabinets. They combine the older-style base with the newer short/wide 64-oz container. The only difference between the 5300 and the 6500 is that the 6500 adds 3 preset program modes.

Are all Vitamix blenders made in the USA?

Every Vitamix is built and tested at their plant in Ohio! Vitamix blenders ship from their warehouse in Cleveland Ohio. Vitamix also reports that over 70% of their parts are made in the USA, although I was not able to find the list of which components are made in the USA and where the other parts come from.

How do I know if my Vitamix is refurbished?

Your blender will not come in the original packaging. Instead, it will come in a plain white box that has the Vitamix logo. That might make a certified reconditioned blender a little less attractive if you're buying it as a gift.

Who manufactures Vitamix?

Vita-Mix CorporationVita-Mix Corporation, doing business as Vitamix, is an American privately owned company operated by the Barnard family since 1921. Vitamix manufactures blenders for consumers and for the restaurant and hospitality industry....Vitamix.TypePrivateProductsBlending equipmentNumber of employees726Websitewww.vitamix.com7 more rows

What can I do with an old Vitamix blender?

Vitamix makes it very easy to trade-in your used Vitamix. Call 1-800-848-2649, pick your new one, and tell them you'd like to trade in your used one. You'll get a prepaid shipping label to send in your used one. (They'll tell you to use the box your new one came in.)

Can you return a used Vitamix?

In order for merchandise to be returned, it must be new/unused and should be in the original carton and unopened. Absolutely no returns will be accepted after 120 days of ship date.

Is Vitamix guaranteed for life?

The 7-year Vitamix warranty comes standard on most new Vitamix models. There's no extra charge. In fact, 7 years is the industry standard, if you compare to Blendtec. The 7-year warranty from Vitamix makes a bold statement.

What are the advantages of a Vitamix?

Vitamix contains a powerful and high-speed blade that can blend your food ingredients into liquid form. That way, you can absorb the maximum nutrients from your food. Plus, it's easy to use, convenient, and hassle-free clean-up. These benefits can make healthy living a total breeze.

Why is Vitamix better than other blenders?

By and large, the Vitamix is one of the most efficient and effective blenders out there. It creates smooth blends, and while there is some clumping, the tamp is a helpful tool to get things going smoothly. It has 10 speeds, which makes customizing blends easy, especially since you can adjust the speend mid-blend.

Is a Vitamix better than a food processor?

Vitamix better than food processor A Vitamix wins on all of the classic blending tasks, including smoothies, soups, crushed ice, and almond milk. It works more easily and gives better results. A Vitamix also does better on thick blends like nut butter, hummus, and frozen desserts.

What all does a Vitamix do?

Vitamix blenders also create the perfect texture. They chop, grind, purée, and juice whole foods using the Variable Speed Control and Pulse feature to fine-tune the consistency of every unique blend.

How to contact Vitamix about blade replacement?

Any questions regarding gift codes received through the Settlement can be sent to Vitamix via email at customersupport@vitamix.com or via telephone. (800-848-2649) .

Where is the blade assembly date on a blender?

The blade assembly date can be found on the top side of one of the blades in the blade assembly. The blade assembly is located at the bottom of the blender container. To see an example of how the blade assembly date can be located, please view Question 7 on the Frequently Asked Questions page. If you are still not sure whether you are included, you can review the relevant court pleadings available on our Important Documents page.

What is this lawsuit about?

(the “Defendants”), alleging that the top seals of the blade assembly in containers of certain Vitamix blenders were defective because they deposit tiny black polytetrafluoroethylene (“PTFE”) flecks into blended food and drink. These PTFE flecks are of a non-stick material that is common in cookware and many other products in the food industry. Plaintiffs’ Complaint does not allege any medical harm resulted from any consumption of PTFE. Vita-Mix produced information from an independent third-party lab reporting that the flecks are harmless when consumed and do not present a human health or safety risk. The Plaintiffs claimed, among other things, breach of express and implied warranties of merchantability, breach of contract, negligent design, engineering, and manufacture, fraud and fraudulent concealment, unjust enrichment, and violation of the Ohio Consumer Sales Practices Act.

The Vitamix blender lawsuit was filed on the basis that some models of blenders left black residues on their surfaces after they were used

The plaintiffs claimed that these flecks caused their machines to fail to mix food properly and that these products are now dangerous to use. Moreover, the manufacturer says that the flecking problem is minor and does not affect the performance of the blender.

The lawsuit is against Vitamix for the faulty seals in its blenders

The company has not admitted to wrongdoing but has admitted that it had no choice but to settle. While the lawsuit was successful in some cases, the settlement did not cover all of the victims. This is a class-action lawsuit filed in the U.S. in which you can claim damages for any defects that the company has made in its product.

The settlement includes a class-action suit filed by Vitamix Blender owners

These blenders contain a black non-stick coating that can be hazardous. If you bought a Vitamix blender, you should replace the blades right away. They should be replaced as soon as possible to prevent further injury. This settlement may result in a new class-action lawsuit for the brand.

Who makes Vitamix blenders?

Vita-Mix Corp., which makes the Vitamix blenders, agreed last fall to a preliminary settlement of the class-action lawsuit involving blenders made between Jan. 1, 2007 and Oct. 1, 2016. Some Vitamix owners alleged that tiny bits of black nonstick coating in the blenders wound up in food and drinks.

How much does a Vitamix 750 cost?

You’ll find seven Vitamix full-size models in our blender ratings, including the top-rated Vitamix Professional Series 750. At $650, it's among the most expensive tested. Any model made during the the specified time period is part of the settlement. If you're shopping for a new Vitamix, it should have the new seal (shown below), but check the manufacturing date stamped on the blade.

Do retailers earn affiliate commissions?

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more.

Is Vitamix included in the settlement?

The Vitamix Ascent, Explorian, and Venturist series blenders are not included in this settlement, since they were released after the company switched to a new seal, says Tennant.

How to contact Vitamix about a settlement?

If you are unsure if you are included in this settlement or have other questions, you can visit the settlements Frequently Asked Questions page or contact the Settlement Administration toll-free at 1-855-233-4747.

Can you get compensation for a Vitamix blender?

If you own a Vitamix blender, you could be entitled to a compensation thanks to a class-action lawsuit settlement. Vita-Mix Corporation agreed to a preliminary settlement last fall for a class-action lawsuit that developed after owners claimed that tiny pieces of a black nonstick coating on the blender chipped off into food and drinks.

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