Settlement FAQs

is the vizio tv settlement email a fraud

by Dr. Archibald Mills Published 3 years ago Updated 2 years ago
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Yep, it may look suspicious and scam-like, but it is completely legitimate. Better act fast if you want a piece of that settlement cash. It is ironic that Vizio is informing its customers that it has settled a case that accuses the company of spying on them without authorization by displaying a message on the TVs without authorization.

Full Answer

How to solve Vizio TV problems?

No Audio / No Sound VIZIO TV

  • Check to make sure the volume level or your TV is set above zero. ...
  • Make sure the TV is not muted.
  • Make sure your TV speakers are turnd 'On'. ...
  • Check the cables connecting your devices to the TV, and make sure they are securely connected. ...
  • Try a different source device. ...

More items...

Was the Vizio TV class action lawsuit ever settled?

The settlement was reached in a pending VIZIO smart TV class-action lawsuit. In exchange for paying $2.2 million, the company has agreed to stop unauthorized tracking and collecting data on TV viewing. It has also agreed to prominently disclose the collection of such information and obtain consumers’ explicit consent before sharing it.

Should you buy a Vizio TV?

Vizio and TCL sell budget-friendly TVs that don't compromise on quality — perfect for gaming, virtual workouts, and binge-watching Cobra Kai. Reviewers love them because they’re not as expensive as...

Are Samsung or Vizio TVs better?

The Vizio has much better reflection handling, and it can remove judder from 24p sources and native apps. On the other hand, the Samsung has a faster response time and gets a bit brighter.

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Is there a VIZIO TV settlement?

In 2016, some customers filed a class-action lawsuit against the company and in 2017, the FTC fined Vizio $2.2 million as well. Last year, Vizio settled the lawsuit portion for $17 million, and that's where the payout is coming from.

Is there a class action lawsuit against VIZIO TV?

The lawsuit claims that although Vizio touts the TVs as having “sensational picture quality” and “best-in-class picture processing,” the Irvine, California company has known the devices, which reportedly retail anywhere from $1,199 to $1,999, were defective since at least the time of their release into the market.

How much is the VIZIO settlement?

A $17 millionA $17 million class action settlement will end class action allegations that Vizio Inc. collected, stored, and shared viewing habits of smart TV owners without their knowledge or consent. Vizio smart TV owners who connected their television to the internet between Feb.

Is there a recall on VIZIO Smart TV?

The recall is for 245,000 Vizio E-Series 39-inch and 42-inch televisions, which sold for between $370 and $450. It looks like the problem is with the TV stand, with Vizio telling customers to “immediately detach the stand, place the television in a safe location and contact Vizio for a replacement stand assembly.”

Does a Vizio TV have a camera?

Locating Camera and Mic on Vizio TVs Vizio does not have built-in cameras into its Smart TVs. The company sells a compatible webcam that may be used with the TV.

Why do Vizio TVs freeze?

Vizio TVs freeze for a number of reasons. The TV may be experiencing a firmware bug, a hardware malfunction, an issue with your internet connection or a problem with your system settings. To fix these issues, you can restart the TV or modem/router or try restoring the factory settings.

How do you tell if your TV has a hidden camera?

Some newer smart TVs are equipped with a built-in camera, but many are not. It really depends on the model. If your smart TV has facial recognition or video chat features, chances are it has a camera. If it does, you should be able to find the lens if you look closely at the edges of the screen.

How do I stop my Vizio TV from spying?

On 2020 TVs, go to the main menu and look for Admin & Privacy. You'll then see an option for Viewing Data, which is Vizio's ACR technology, as well Advertising and Vizio's Privacy Policy. Click on Viewing Data, and you'll have a choice of turning it on or off.

How do I get my Vizio TV to stop talking?

How to turn off the narratorPower on the TV and press the MENU button on your Vizio remote.Use the arrow buttons to highlight the System option and press the ENTER button to select.Use the arrow buttons to scroll down to the Accessibility option. ... Scroll down to the Talk Back feature and set it to OFF.More items...

How long should Vizio TV last?

Vizio TVs have a reputation for lasting as long as bigger TV brands. Expect 5-8 years on your average Vizio TV when it is turned off a few hours during the day. If you have a Vizio TV running all day long you should expect to cut 2 years of the lifespan.

What kind of smart TV is Vizio?

Vizio Smart Features. Vizio TVs run the SmartCast platform, which is very basic with a very limited selection of apps and no app store.

How do I contact Vizio customer service?

(844) 254-8087Vizio / Customer service

How much did Vizio settle for?

That’s when Vizio agreed to establish a $17 million settlement to pay people who bought their internet-connected TVs between February 2014 and February 2017.

Why did Vizio get free money?

The free money stems from a lawsuit filed by the U.S. government in response to Vizio not disclosing to customers that its internet-connected “smart” TVs were collecting information from viewers without their consent.

How to contact the settlement administrator?

Uncertain as to whether you qualify for this settlement? Call the Settlement Administrator at 877-252-4685 for more information.

Who is included in the VIZIO smart TV class action settlement?

You are included in the settlement if you are in the United States and purchased a VIZIO Smart Television for personal or household use (not for resale) and your smart TV was connected to the Internet at any time between February 1, 2014 and February 6, 2017.

What happens if you don't sue Vizio?

If you take no action, you get no payment and you give up your legal right to continue to sue VIZIO for claims related to this case.

Why was Vizio's second motion to dismiss dismissed?

Vizio argued that Plaintiffs’ claims under the Wiretap Act should be dismissed because “ [t]he Wiretap Act only prohibits the acquisition of ‘the contents of any wire, electronic, or oral communication.’”.

How long did Vizio track TVs?

A federal court has approved a $17 million settlement in the VIZIO smart TV class action lawsuit, which alleged that VIZIO secretly tracked — for 3 years — what people were watching on about 16 million smart TVs. Not only did VIZIO collect consumers’ viewing histories and information about their digital identities, according to the complaint, ...

What is Vizio's default feature?

On December 23, 2015, Gibbs Law Group filed a class action lawsuit in California Federal Court alleging that that Vizio Smart TVs contain a default feature that tracks what viewers watch. According to the lawsuit, Vizio reportedly matches this information with its customers’ IP addresses, allowing Vizio to sell personal information about its customers’ TV habits to third parties for profit.

Who argued the motion to dismiss in Vizio v. Mura?

On December 16, 2016, the California Federal Court held a hearing to consider Vizio’s request to dismiss the Plaintiffs’ class action complaint. Andre M. Mura argued the motion to dismiss on behalf of the plaintiffs in the case.

Did Vizio collect consumer history?

Not only did VIZIO collect consumers’ viewing histories and information about their digital identities, according to the complaint, but also VIZIO sold that information to other companies without consumers’ consent. On July 31, the Court issued an order granting final settlement approval.

The lawsuit alleged that Vizio tracked customer data for years, gathering second-by-second details about what consumers watched and when

Although consumers were unable to opt-out of this data collection, the company said this was an integral part of its “smart interactivity” and was necessary to offer more personalized content to its customers. The company also made it difficult for customers to turn off these tracking features.

The Vizio settlement highlights the importance of injunctive relief

The company agreed to implement a consent model for all Vizio Smart TVs, requiring consumers to give their consent before the company can track their viewing habits. Moreover, Vizio agreed to post prominent notifications on the screen of each TV, add additional language in the user’s quick start guide, and delete disputed viewing data.

The FTC has approved the settlement in principle

In addition, Vizio has agreed to delete all viewing data from its customers’ smart TVs before February 6, 2017. This settlement is an important step in preventing these companies from wasting valuable time and money. The company will be forced to make the necessary changes to avoid these issues in the future.

What happens if you don't take action against Vizio?

If you take no action whatsoever, you won’t get any money from the settlement and you’ll forfeit your right to file a lawsuit against Vizio over the same claims.

What were the lawsuits about?

The 60-page consolidated complaint alleged that Vizio Smart TVs “watch what you’re watching while you’re watching it.” More specifically, the suits claimed Vizio tracks consumers’ behavior, including viewing history and content preferences, and sells this data to media companies for targeted advertisement purposes. These ads apparently didn’t just show up on Vizio Smart TVs, but also on any other devices that were connected to the same Internet network.

How do I submit a claim?

Fill out this form to submit your claim. You are not required to provide a receipt.

Where is the Ronald Reagan settlement hearing?

at the following address: Ronald Reagan Federal Building and United States Courthouse. 411 W. Fourth St., Santa Ana, CA, 92701. Courtroom 10A, 10th Floor.

Who can file a claim?

Anyone who purchased a Vizio Smart TV for personal use and had it connected to the Internet at any time between February 1, 2014 and February 6, 2017 is eligible for a piece of the settlement.

Is Vizio a fraud?

Seattle, WA: Vizio is facing a consumer fraud class action lawsuit filed by consumers who allege the “smart” televisions they purchased between 2012 and the present don’t work as advertised. Specifically, the complaint alleges that Vizio "smart" TVs were marketed as such based on their ability to access Apps such as YouTube and others.

Is Vizio facing a lawsuit?

Seattle, WA: Vizio is facing a consumer fraud class action lawsuit filed by consumers who allege the “smart” televisions they purchased between 2012 and the present don’t work as advertised.

Never buying another vizio product

Terrible customer support and inferior products was basically told there is nothing they can do about a tv that is still under warranty that is defective. It’s my fault for buying a vizio product honestly. Never making this mistake again.

OLED55-H1 - An "update" after speaking with CS

Well, just got off the phone with Vizio support. And after outlining the laundry list of issues I've been experiencing, and most of you have been experiencing, they've admitted there's no near future resolution.

Vizio Elevate FW 1.02.21.1 released

I haven't had a chance to test it beyond watching some media from my AppleTV 4k but figured I would give everyone a heads up.

Vizio hast left me in the dark!

Below is my post regarding my issues. I finally spoke with someone who told me the parts have been ordered and sent to the technician and that I should expect a phone call to setup an appointment for the repair to take place. That was 4 days ago; no call.

Remove new Watch Free ad

This started a few days ago. Every time I turn on my Vizio tv, I get an ad pop up for Watch Free +. How in the hell do I get rid of this stupid ad?!

P75QX-H1 not displaying Atmos

I am beyond frustrated. I have spent a total over $2500 between the P75QX-H1 TV and the M512a-H6 sound bar for the sole purpose of getting Dolby Vision & Dolby Atmos with eARC.

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