Settlement FAQs

what is the national mortgage settlement

by Adella Wisozk Published 2 years ago Updated 2 years ago
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he National Mortgage Settlement is an agreement reached in 2012 by the state and federal governments and five of the largest mortgage loan servicing companies in the United States.

The National Mortgage Settlement (2012)
The National Mortgage Settlement settled certain state and federal investigations relating to mortgage servicing abuses including abuses in the bankruptcy process and provided for over $20 billion in direct consumer relief.
Nov 24, 2021

Full Answer

What is the National Mortgage Settlement (NMS)?

T he National Mortgage Settlement is an agreement reached in 2012 by the state and federal governments and five of the largest mortgage loan servicing companies in the United States.

What was the National Mortgage Settlement of 2012?

The National Mortgage Settlement (2012) On February 9, 2012, the Attorney General announced that the federal government and 49 states had reached a settlement agreement with the nation’s five largest mortgage servicers to address mortgage servicing, foreclosure, and bankruptcy abuses (the “National Mortgage Settlement”).

What is the purpose of the National Mortgage Settlement checklist?

The National Mortgage Settlement Checklistmay be used to document and report violations of the servicing stan- dards to the Monitor overseeing the Settlement and relevant state or federal agencies, including the Con- sumer Financial Protection Bureau.

What does the $25 billion settlement mean for mortgage servicers?

The five largest mortgage servicers recently agreed to a $25 billion settlement over some questionable mortgage loan servicing and foreclosure practices, including the so-called “robo-signing” activities that came to light in late 2010.

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What is National Mortgage Direct Payment Settlement?

It is a legal settlement between banks and the California Attorney General. The settlement is intended to provide relief to Californians who are struggling to pay their mortgages or who have lost their homes to foreclosure.

What is a mortgage settlement agreement?

In some cases, the parties may be able to work out negotiations that involve compensation. They may decide to negotiate an agreement in terms of financial reimbursements on the mortgage. This is known as a mortgage settlement. It is similar to settlements in other areas of law, such as personal injury law.

When should you receive a check in nationstar settlement?

Eligible borrowers will be mailed a packet of information in 2021, including a claim form which will need to be completed and returned in order to receive a payment. The claim form is not yet available. We expect that additional information about this Settlement will be available in late January 2021.

Is settlement and closing the same thing?

A closing is often called "settlement" because you, as buyer, along with your lender and the seller are "settling up" among yourselves and all of the other parties who have provided services or documents to the transaction.

What is mortgage settlement letter?

In this case, you inform the lender of your situation and request them to give you some time off before you begin repayments. The lender may give you a one-time settlement option where you take some time off and then, settle the loan in one go. Since you are given some time, you may readily accept this offer.

How much is the nationstar settlement check?

Attorney General Becerra Announces $86.3 Million Multistate Settlement with Nationstar for Mortgage Servicing Misconduct | State of California - Department of Justice - Office of the Attorney General.

Why was my mortgage transferred to nationstar?

Your account was transferred because your previous servicer sold your loan to us, your new servicer. Mortgage loans being sold between servicers is very common. Hundreds of thousands of loans change hands in this way every year.

Is there a class action lawsuit against nationstar mortgage?

Nationstar Mortgage LLC. A lawsuit claims Nationstar Mortgage (who does business as Mr. Cooper) charged mortgage borrowers in certain states unlawful fees for releasing their mortgages. A proposed class action lawsuit claims Nationstar Mortgage LLC (who does business as Mr.

What is the primary purpose of the settlement statement?

A settlement statement provides a breakdown of all the closing costs and credits involved in a real estate transaction or refinance.

When can a settlement agreement be used?

A settlement agreement is usually used in connection with ending the employment, but it doesn't have to be. A settlement agreement could also be used where the employment is ongoing, but both parties want to settle a dispute that has arisen between them.

What is the purpose of a settlement agent?

A settlement agent (also known as a conveyancer) is a licensed, qualified agent who handles the preparation of documentation to sell or buy a property. They also handle all necessary searches to ensure all debts are removed and you are made aware of all important information about the property you're looking to buy.

Is a closing disclosure the same as a closing statement?

A closing statement or credit agreement is provided with any type of loan, often with the application itself. A seller's Closing Disclosure is prepared by a settlement agent and lists all commissions and costs in addition to the net total to be paid to the seller.

When was the National Mortgage Settlement?

The National Mortgage Settlement (2012) On February 9, 2012, the Attorney General announced that the federal government and 49 states had reached a settlement agreement with the nation’s five largest mortgage servicers to address mortgage servicing, foreclosure, and bankruptcy abuses (the “National Mortgage Settlement”).

What was the largest consumer financial protection settlement in the United States history?

The National Mortgage Settlement was the largest consumer financial protection settlement in United States history. The National Mortgage Settlement settled certain state and federal investigations relating to mortgage servicing abuses including abuses in the bankruptcy process and provided for over $20 billion in direct consumer relief.

How much did Wells Fargo pay in remediation?

(Wells Fargo) requiring Wells Fargo to pay $81.6 million in remediation affecting nearly 68,000 accounts for its repeated failure to provide homeowners in bankruptcy with legally required notices, thereby denying homeowners the opportunity to challenge the accuracy of mortgage payment increases.

When did the National Mortgage Settlement Administrator send notice letters?

The National Mortgage Settlement Administrator mailed Notice letters to eligible borrowers in 2012 and payments were mailed in 2013 to borrowers who submitted valid claims.The deadline to submit a claim form has passed and claims are no longer being accepted.

What is the settlement agreement with the banks?

This agreement holds the banks accountable for their wrongdoing regarding residential mortgage foreclosures and mortgage servicing. This settlement does not seek to hold them responsible for all their wrongs over the years and the agreement and its release preserve legal options for others to pursue.

How much was the loan modification relief for the First and Second Lien?

Aid to homeowners needing loan modifications , including first and second lien principal reduction. The servicers were required to provide up to $17 billion in principal reduction and other forms of loan modification relief nationwide. They ended up providing over $50 billion in gross relief which translated into $20.7 billion in credited relief under the terms of the Settlement.

Why are immediate payments needed?

Immediate payments to signing states to help fund consumer protection and state foreclosure protection efforts.

When did the Ally GMAC settlement happen?

In February 2012, 49 state attorneys general, the District of Columbia and the federal government announced a historic joint state-federal settlement with the country’s five largest mortgage servicers: Ally/GMAC.

Does Oklahoma have a settlement?

Borrowers from Oklahoma were not eligible for any of the relief directly to homeowners because Oklahoma elected not to join the settlement.

Who is required to report compliance with the settlement?

National banks were required to regularly report compliance with the settlement to an independent, outside monitor that reports to state Attorneys General. Servicers had a duty to pay heavy penalties for non-compliance with the settlement, including missed deadlines.

How many states are involved in the National Mortgage Settlement?

Department of Justice and other federal agencies—includes direct payments to the federal government, the participating 49 states and individual borrowers.

What is the purpose of the mortgage servicing settlement fund?

The funds from the Mortgage Servicing Settlement Fund are to be transferred to the General Fund as state revenue to be appropriated, subject to the approval of the director of the Division of Budget and Accounting, for the following purposes: attorneys fees, investigation and other expenses related to the investigation and resolution of the mortgage servicing settlement, affordable housing, local planning services, developmental disabilities residential services, state rental assistance program, jomelessness prevention, shelter assistance, community-based senior programs, mental health residential programs, social services for the homeless, and Temporary Assistance for Needy Families, but only to the extent that the use of these funds comports with the settlement for the use of these funds.

What is the Rhode Island Foreclosure Protection Program?

The entire amount will be used to fund the Rhode Island Foreclosure Protection Program to prevent or reduce the number of initiated foreclosures in Rhode Island and assist homeowners struggling with mortgage payments. The program will be developed by the Office of the Attorney General in consultation with Rhode Island Housing.

How long does it take for a mortgage to pay direct payments?

Direct payments to mortgage borrowers will begin once a settlement administrator is retained, within 90 days of the settlement’s effective date. In addition to the payments, the servicers have agreed to follow new standards for handling mortgage loans and foreclosures.

What are the mortgage servicers?

The five mortgage servicers—Ally Financial, Bank of America, Citigroup, JPMorgan Chase and Wells Fargo —collectively service nearly 60 percent of the U.S. mortgage market. While mortgage loan servicers collect and process mortgage payments and handle defaults and foreclosures, the servicers often do not own the underlying loans.

How much money did the National Association of Attorneys General receive?

The National Association of Attorneys General will receive $15 million to create and administer the “Financial Services and Consumer Protection Enforcement, Education and Training Fund.”. The Conference of State Bank Supervisors will receive $65 million—$15 million will establish the “State Financial Regulation Fund” and $1 million will go ...

How much did the federal government get for whistleblower lawsuits?

The federal government will receive $912 million for five whistleblower lawsuits and losses incurred by the FHA Capital Reserve Account, the Veterans Housing Benefit Program Fund and the Rural Housing Service. The 49 participating states will split $2.5 billion based on criteria such as the number of foreclosures and other factors, with California, Florida, Texas, New York and Illinois receiving the largest amounts respectively. The settlement agreement allows each state to designate up to 10 percent of the amount paid to each state as a civil penalty, fine or similar payment.

How much money was required for the NMS?

The five servicers were required to provide $20 billion in consumer relief and $5 billion in other payments . The money in the NMS was distributed in several ways, as shown in the adjacent graphic.

What was the NMS?

On February 9, 2012, the attorneys general of 49 states and the District of Columbia (every state but Oklahoma), the federal government and five banks and mortgage servicers (Bank of America, Citi, JPMorgan Chase, the ResCap Parties and Wells Fargo) reached agreement on the National Mortgage Settlement (NMS) that created new servicing standards, provided for relief to distressed homeowners and provided funding for state and federal governments. The NMS was made formal and binding on April 5, 2012, when the United States District Court of the District of Columbia (Court) entered the consent judgments containing the Settlement terms.

What is the role of a NMS?

The NMS created the role of a Monitor to oversee the servicers and ensure their compliance with the consent judgments . The participating banks must file regular reports with the Monitor to detail their compliance. Based on these reports as well as his independent oversight, the Monitor makes his own determinations on servicer performance and then issues his own reports to the courts and the participants on a semi-annual basis.

When did Suntrust enter into a consent judgement?

SunTrust entered into a new consent judgement in September 2014. This agreement with the CFPB and 49 states requires SunTrust to provide $500 million in consumer relief and comply with the NMS servicing standards.

When did the CFPB enter into a consent judgement with HSBC?

CFPB and 49 states also entered into a new consent judgement with HSBC in February 2016. This agreement will require HSBC to provide $370 million in consumer relief and comply with the NMS servicing standards.

What is the National Mortgage Settlement?

he National Mortgage Settlement is an agreement reached in 2012 by the state and federal governments and five of the largest mortgage loan servicing companies in the United States. Servicers covered by the agreement are required to follow new standards for the servicing of loans, provide loan modification and other forms of assistance to eligible homeowners, cash for former homeowners, and payments to state and federal gov- ernments. Homeowners and housing counselors have access to more information and better resources in navigating the workout process. The new tools, stricter stan- dards and clear timelines regarding the servicing of loans in default will aid counselors in the workout process. Specifically, the Settlement streamlines the workout process by: • establishing clear guidelines on how loans in foreclosure should be processed; • requiring servicers to inform borrowers of all workout options and evaluate borrowers for all available loan modification options before referral to foreclo- sure; • requiring disclosure of the details of in-house (proprietary) loan modification programs; • placing limits on fees and other charges; • requiring dedicated staff, a single point of con- tact, to negotiate the workout process; • requiring servicers to respond to borrowers and counselors in a timely manner; • making improvements in statements and in- formation disclosed to borrowers; and • placing restrictions on proceeding with fore- closure when a loan modification application is pending. Recognizing the vital role of housing counseling in assisting homeowners throughout the workout pro- cess, the Settlement places several key requirements on servicers. Among them, servicers are required to communicate accurate and timely information to borrowers and housing counselors regarding workout options and the loss mitigation process.1With writ- ten authorization from a homeowner, servicers must communicate with housing counselors regarding the Understanding the National Mortgage Settlement ■1 ©2013 National Consumer Law Center www.nclc.org loan account. The name, address and other contact information for one or more HUD-approved counsel- ing organization must be provided to homeowners before referral of the loan to foreclosure. In addi- tion, servicers cannot discourage homeowners from working or communicating with legitimate non-profit housing counseling organizations. Housing counselors have an important role to play in making sure that servicers live up to their obligations under the terms of the Settlement. Working day to day with homeowners, housing counselors are of- ten the first to see patterns of abusive servicing. The Settlement calls for supervision and enforcement by an independent monitor, Joseph A. Smith. To help him carry out his duties and oversee the Settlement, the monitor formed the Office of Mortgage Settlement Oversight (OMSO). More information on OMSO and counselors’ roles in providing critical information to OMSO regarding the Settlement is provided in this Guide.

What are the duties of a mortgage servicer?

Servicers are required to perform certain general tasks on all loans. Send a monthly statement. Servicers must send monthly billing statements to borrowers containing the following account information: • total amount due; • how payments are allocated (including no- tation if any payment has been posted to a suspense account); • unpaid principal; • fees and charges for the relevant time period; • current escrow balance; and • the reasons for any payment changes (no later than twenty-one days before the new amount is due). The billing statement requirement does not apply if the borrower is provided a coupon book for a fixed rate mortgage loan or if the borrower is in bankruptcy. Accept and apply payments promptly. Servicers must promptly credit payments within two days of receipt. A servicer must accept partial payments that are within $50 of the scheduled payment. If a servicer holds a partial payment in a suspense account, it must disclose that it has done so. When the amount of money in a suspense account is enough to make a full payment, the servicer has to apply the money to the borrower’s account. The servicer must pay principal, interest and escrow before applying servicer fees. Minimize servicing-related fees. The Settlement requires that fees collected from borrowers be bona fide and reasonable. This includes fees collected upon default, and in the foreclosure and bankruptcy process, whether kept by the servicer or passed on to an outside vendor. Fees charged to the borrower’s ac- count must be disclosed in the pre-foreclosure notice sent to the borrower before the start of the foreclosure process. In addition, a list of common fees must be made available to borrowers on the servicer’s web site. This fee schedule must identify and explain in plain language the purpose of the fee, the maximum amount of the fee or how the fee is calculated or de- termined. The fee schedule must be provided to bor- rowers and counselors upon request. Default-related fees are discussed in detail below. Limit force-placed insurance. If a borrower’s haz- ard insurance policy is cancelled or they do not have proof of insurance coverage, servicers will buy a replacement policy. This insurance often costs much more than the borrower’s own policy for substan- tially less coverage. To address some of the problems associated with force-placed insurance (including a servicer buying insurance when cancellation was the servicer’s fault) the Settlement generally requires ser- vicers to refrain from buying force-placed insurance unless there is a reasonable basis to believe that the borrower does not have existing insurance. Servicers must send the borrower several notices describing the steps the borrower must take to avoid force-placed insurance. If the servicer receives proof of coverage it must terminate any force-placed insurance coverage within fifteen days and refund any premiums charged for periods when both policies were in effect. In ad- dition, any force-placed insurance must be purchased for a commercially reasonable price. If the mortgage has an escrow account, the servicer must advance payments for the borrower’s existing insurance policy rather than force place insurance. For mortgage loans without an escrow account, the servicer is required to send such borrowers of first- lien loans a statement offering to advance the premi- um due on the existing policy if the borrower agrees to set up an escrow account and to both repay the advanced premium and to pay the future premiums. 4 ■Understanding the National Mortgage Settlement ©2013 National Consumer Law Center www.nclc.org

What is a complete loan modification application?

A substantially complete loan application, on the other hand, is one that is missing only the required documentation of hardship. Under the CFPB Mortgage servicing standards, a complete application includes all the information that a servicer requires from the borrower to evaluate the workout options available to that borrower. The servicer is required to be diligent about obtaining all the documents and information it needs from the borrower to complete the application. Counselors are advised to get information up front regarding what documents are needed and to confirm in writing that the application is indeed complete.

What is OMSO in foreclosure?

OMSO is the Office of Mortgage Settlement Oversight. OMSO was created under the terms of the Settlement to monitor ser- vicers’ compliance with the servicing standards and other terms of the Settlement. The office receives periodic reports from the five servicers regarding compliance with the Settlement. Joseph A. Smith, the Monitor, has reached out to housing counselors for information regarding servicers’ conduct during the foreclosure process. OMSO encourages counselors to use the National Mort- gage Checklist and will use all the information submitted by counselors via the Checklist. Though OMSO welcomes reports of violations from housing counselors, it cannot mediate complaints re- garding servicer conduct. However, reports from housing counselors will help the Monitor better under- stand how servicers are treating their customers. If a number of consumers are experiencing similar prob- lems with a particular servicer, this may represent a pattern or practice in violation of the agreement. Information provided by housing counselors can make the settlement more meaningful for all homeown- ers because the agreement gives the Monitor additional enforcement tools when he identifies systemic violations.

How long does it take to get a loan modification?

Servicer receives an application for a modification of a first lien mortgage Written acknowledgement of receipt of loan application Within 3 business days Written acknowledgement should describe loan modification process and identify deadlines and expiration dates for submission of documents. Notify borrower of any missing information or documents or other deficiency in the initial submission of information Within 5 business days Borrower should be given 30 days from the date of servicer’s notification to submit the missing documents or information. Review the modification application, approve and send a trial period plan Within 30 days Within 30 days of receiving a complete loan modification application unless “compelling circumstances beyond servicer’s control.” Give borrower a copy of the signed loan modification agreement Within 45 days Servicer must provide a copy of the loan modification agreement to the borrower within 45 days of receiving the signed agreement from borrower. Denial of loan modification application Within 10 business days Denial letter must be sent within 10 business days of denial decision. Borrower may appeal. Note that the initial decision to deny the loan modification is subject to an automatic in-house review before the servicer sends a letter of denial to the borrower. Appeal a denial of a loan modification Within 30 days Borrower has 30 days from the date of the letter to request an appeal and provide information. Respond to the borrower’s appeal Within 30 days Servicer must use its best efforts to issue decision 30 days after receiving information from the borrower.

How long does a foreclosure notice have to be sent?

The Settlement requires that servicers send a new notice to borrowers before they begin a foreclosure proceeding. At least fourteen days before referring a case to a foreclosure attorney or trustee, the servicer must provide the homeowner with a pre-foreclosure notice. This notice must include an itemized sum- mary, in plain and simple language, of the account information including the amount needed to reinstate or bring the account current, the date of the last full payment, and a description of any late fees. It should also include a statement that upon written request the borrower may receive a payment history (since the borrower was last less than 60 days past due); a copy of the loan note; and the name of the investor that holds the borrower’s loan. In addition, a borrower in foreclosure or bankruptcy may request copies of any assignment of the mortgage or deed of trust required to demonstrate the legal right to foreclose on the bor- rower’s note under state law. Information supporting the servicer’s authority to foreclose should be includ- ed in the notice itself that is sent to the borrower. In addition to providing this information in the pre- foreclosure notice sent to the borrower, servicers must document their right to foreclose and plead the basis of this authority in any legal action. The pre-foreclosure notice must also include a state- ment outlining the loss mitigation efforts the service has undertaken for the borrower before the referral to foreclosure. If none were taken, the servicer must state if it attempted to contact the borrower, and, if applicable, why the borrower was denied a loan modification or other loss mitigation options.

What is the National Consumer Law Center?

Since 1969, the nonprofit National Consumer Law Center ® (NCLC®) has used its expertise in consumer law and energy policy to work for consumer justice and economic security for low-income and other disadvantaged people, including older adults, in the United States. NCLC’s expertise includes policy analysis and advocacy; consumer law and energy publications; litigation; expert witness services, and train- ing and advice for advocates. NCLC works with nonprofit and legal services organi- zations, private attorneys, policymakers, and federal and state government and courts across the nation to stop exploitive practices, to help financially stressed families build and retain wealth, and advance economic fairness. www.nclc.org

What are Mortgage Settlement Scams?

Mortgage settlement scams are scams which are designed to prey on consumers who either are or believe they are eligible for the National Mortgage Settlement. Scammers’ goal is to obtain personal information (like your social security number), bank account information, or charge you a fee to help determine whether you qualify for relief.

What are the Most Common Mortgage Settlement Scams?

Criminals who commit fraud will do just about anything to get their hands on money, and with the passage of the settlement back in 2012, mortgage scams surged. Below is a non-exhaustive list of common types of mortgage settlement scams.

Should I Hire a Lawyer?

If you believe that you have been a victim of a mortgage settlement scam, you may wish to contact a mortgage lawyer for advice or representation in court. You may also wish to contact a lawyer for advice regarding your eligibility for a settlement payout.

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