
Negotiation: How to Reject and Counter a Low Settlement Offer
- The Initial Settlement Offer. The initial offer you receive from the insurance adjuster will almost always be a "lowball" offer. ...
- Evaluating the Initial Offer. When you receive the initial settlement offer in writing, examine the reasons the insurance adjuster has given for the low settlement amount.
- Rejecting the Initial Offer and Making a Counteroffer. To reject the initial offer, you will create a counteroffer and send it via mail to the insurance company claims adjuster.
- Fair Initial Settlement Offer. Though it doesn’t happen often, if the insurance adjuster thinks that you have a very strong case against their insured (the at-fault party), their initial settlement ...
- Let Us Help You. The process of settlement offers and counteroffers can be complex and overwhelming. ...
How to reject a settlement offer from an insurance company?
In a written letter, you should reject the initial offer of the insurance company by emphasizing the following points: Clearly state that you do not find the initial settlement offer acceptable; Lists the specific reasons why the initial settlement offer is not acceptable; and Include a demand for a higher settlement offer.
What should I do if I receive a low settlement offer?
Once you receive a written copy of the initial settlement offer, review the settlement amounts and the reasons stated for such a low offer. You should respond to each of the reasons cited by the claims adjuster in a written letter that includes a logical and reasonable counter-offer.
What is a settlement offer letter?
It’s a tactic to pressure you to accept an offer for less than the fair value of the claim. You may receive a settlement offer in a phone call or email, which will be followed by a letter. Once you have the settlement offer letter, you have the right to make a counter demand if you find the offer unacceptable.
Do I have to settle for what an adjuster offers?
You do not have to settle for whatever paltry sum an adjustor thinks he or she can get away with offering you. You have the right to reject any settlement offer and respond with a counter demand for the payment you deserve. But you have to wait until a settlement offer is made to reject it and submit a counter demand.

How do you respond to a settlement offer?
Steps to Respond to a Low Settlement OfferRemain Calm and Analyze Your Offer. Just like anything in life, it's never a good idea to respond emotionally after receiving a low offer. ... Ask Questions. ... Present the Facts. ... Develop a Counteroffer. ... Respond in Writing.
What happens if you decline an insurance offer?
When you reject a settlement offer from the insurance company, that offer is “dead,” meaning you can't later change your mind and accept it. Instead, you'll submit a counteroffer, which means that you are now the party submitting an offer, and it's up to the insurance company to accept or reject it.
Can you negotiate a settlement offer?
If the offer is reasonable, you can immediately make a counteroffer that is a little bit lower than your demand letter amount. This shows the adjuster that you, too, are being reasonable and are willing to compromise. A little more bargaining should quickly get you to a final settlement amount you both think is fair.
How do you write a counter offer letter for a settlement?
What To Include In Counter Offer. In the letter, you will need to refer to the offer made by the insurance company and when it was made. You will then need to reiterate why you think you are owed damages from the other party and why you think that offer was low.
Should I accept the settlement?
Never accept a settlement offer until your doctor releases you from treatment. You cannot know the extent of your injuries until you finish your medical treatments. In addition, your doctor could issue a permanent impairment rating after you complete treatment, which would increase the value of your injury claim.
Should you accept the first offer of compensation?
Unless you have taken independent legal advice on the whole value of your claim, you should not accept a first offer from an insurance company.
What is the 11 word phrase to stop debt collectors?
If you need to take a break, you can use this 11 word phrase to stop debt collectors: “Please cease and desist all calls and contact with me, immediately.” Here is what you should do if you are being contacted by a debt collector.
How much should I offer in a settlement agreement?
The rough 'rule of thumb' that is generally used to determine the value of a settlement agreement (in respect of compensation for termination of employment) is two to three months' gross salary.
Is it better to settle or pay in full?
Generally speaking, having a debt listed as paid in full on your credit reports sends a more positive signal to lenders than having one or more debts listed as settled. Payment history accounts for 35% of your FICO credit score, so the fewer negative marks you have—such as late payments or settled debts—the better.
What is counter offer example?
For example, a seller wants to sell a vehicle for $20,000. A buyer arrives and offers $15,000 for the vehicle. The offerer provides a counteroffer, asking for $16,000 with the objective of obtaining a higher price.
How do you ask for more money in a settlement?
Send a Detailed Demand Letter to the Insurance Company Because the insurance company will likely reply with an offer for an amount lower than what you've asked for in the demand letter, you should ask for between 25 and 100 percent more than what you would be willing to settle for.
How do I make a counter offer?
How to evaluate a job counterofferConsider the total compensation. ... Determine if you are on a management track. ... Identify additional perks and benefits. ... Know why you were searching for a new job. ... Determine why your employer made the offer. ... Think about your lifestyle. ... Review the details of the counteroffer.More items...•
Do you have to accept first offer on totaled car?
When your car is declared as a total loss by your insurer, you have a few options. You don't have to take the first offer you receive, and you can negotiate with your insurer until you're happy with what they offer.
What does decline coverage mean?
Employees who choose to decline one or more lines of coverage offered by a company for themselves or their dependents must sign a waiver and provide a reason for declining.
How long does an insurance company have to respond to a counter offer?
In the best-case scenario, the insurance company will respond to your demand letter within 30 days. However, you generally have to wait anywhere from a few weeks to a couple of months because no law sets a deadline.
How do you respond to an insurance claim?
Promptly respond to letters and requests if they are unreasonable. If they are, say so, in writing. Be proactive: Give your insurer proof of your losses and ask for the dollar amounts you are entitled to. Don't wait for them to tell you how much they owe you.
Can You Reject a Settlement Offer?
Unless you refuse a settlement offer under the advice of your attorney, this is also an unwise and dangerous legal choice.
What is a total loss letter?
Total loss letters are a specialized legal area. Get legal advice before declining an offer on a totaled vehicle. They will protect your interests and provide you with realistic options regarding your car. Whether to reject a settlement offer is an important decision.
What happens when an insurance company offers a settlement?
When an insurance company offers a settlement, how you reply has substantial legal and financial ramifications. Reacting to this offer should not be done in haste. It requires an analysis of several factors and a review by an experienced attorney. An initially offered settlement likely will not fully compensate you.
Why do you need a personal injury attorney?
You need an experienced personal injury attorney to understand the benefits and challenges of rejecting an offer entirely and to ensure that you have an advocate going forward.
What can a lawyer request for reimbursement?
In this counter, your lawyer will be sure to request reimbursement for your medical bills, lost wages, transportation costs, pain and suffering, and other relevant expenses.
Where is Platte River Injury Law?
At Platte River Injury Law, we deal with personal injury cases throughout the state of Wyoming.
Can you accept a settlement offer without a lawyer?
Do not agree orally, via email, letter, or via text to the offer without consulting a lawyer. However, this does not mean you should immediately ...
How long does it take for an insurance company to offer an insurance policy?
The amount of time it takes to receive an initial offer from the insurance company can widely vary. In more minor accidents, the insurance company may fling an initial offer at you with a few days or a week or two of the accident. Generally, the more complex or severe the accident, the more time it will take for the insurance company ...
Why do insurance companies throw out a single figure?
It is common for the insurance company to throw out a single figure in hopes that the one amount will be enough to fool you into a cheap settlement. By having the adjuster break down the offer, you can identify where the insurance company may be shorting your claim.
What is the phone number for McMillian Law Firm?
The McMillian Law Firm is known for compassionate and effective legal representation. Call us now at (843) 900-1306 or use the online form to schedule your free no-obligation case evaluation today.
How often should I call a claims adjuster?
You should call the claims adjuster regularly, I would say at least once a week, until an initial offer is given! If the claims adjuster contacts you and gives an offer over the phone, please tell them to reduce the offer to writing and sent to you certified mail. Any offer that is received from the insurance company should be broken down into its component parts (medical bills, lost wages, future treatments, pain and suffering, etc.). It is common for the insurance company to throw out a single figure in hopes that the one amount will be enough to fool you into a cheap settlement. By having the adjuster break down the offer, you can identify where the insurance company may be shorting your claim.
What does a claims adjuster do after receiving a claim?
Upon receiving the claim and / or the demand letter and making an initial offer, the claims adjuster will conduct an investigation that in a lot of ways will mirror the investigation done by your personal injury attorney. The claim adjuster will interview witnesses, review police reports, review your medical records, and read the demand letter. In cases that involve more severe injuries and claimed damages, the claims adjuster will visit the scene of your accident. Upon completion of this investigation, the claims adjuster at that point will usually make the initial settlement offer.
What happens if you hold on to your settlement money?
By holding on to your settlement money for a longer period of time, the insurance company is essentially earning income off the money that is rightfully yours and in essence they are mitigating their own payout. You need to take a proactive role in bringing your claim to a close and securing a favorable settlement offer!
What is initial settlement offer?
The initial settlement offer is the insurance company's way of feeling you out. Do not lose your cool over something you can not control. You are, most likely, going to get low-balled on the initial offer. The insurance company's priority is maximizing profit, not looking out for your well-being.
Analyze the Settlement Offer
Victims must understand the true value of their personal injury claim. You will not be able to reject a low settlement offer unless you actually know how much your case is worth. Under Ohio law, injured victims can recover compensation for the full extent of their losses. This includes financial relief for both direct monetary losses.
Do Not Let the Insurance Adjuster Mislead You
Insurance adjusters use many different strategies and tactics to try to push victims into low settlement agreements. One tactic involves an insurance adjuster mentioning that they only have so much ‘authority’ to settle your claim. This is a false and misleading strategy.
Make Your Counter Offer in Writing
You always want to keep your claim moving forward. When you receive a low offer, you need to respond to that offer in writing. Specifically, your response should always include the following three things:
How to prepare for an insurance company offering less than you deserve?
Prepare for the real possibility that the insurance company will offer less than you deserve by keeping a record of your costs and losses related to your accident and injury. Save copies of all bills and receipts and keep a journal of your recovery.
What should an insurance settlement account for?
An insurance settlement should account for all of these losses as they apply to you and your situation, up to the limits of the applicable insurance coverage.
What to do if your insurance is disputed?
You could benefit from the assistance of an experienced personal injury lawyer if your insurance claim is disputed after an accident. Sometimes, just a letter on a law firm’s letterhead helps an insurance company get more serious about responding to a claim.
How do claims adjusters follow up on a claim?
A claims adjuster should follow up on your claim by contacting you and investigating your case. The investigation may include reviewing your medical records, obtaining vehicle repair estimates, reviewing police accident reports, interviewing you and reviewing your initial claim documents.
What to do if insurance company is using delay tactics?
You must also consider how slowly negotiations are going.If the insurance company is using delay tactics, you will need to keep in mind the statute of limitations for filing a personal injury lawsuit. You do not want to let the time limit expire.
What to do after an accident?
After suffering an injury in an accident, you may be able to turn to insurance for coverage of medical costs and other losses. You might file a claim under a policy you hold (e.g., auto collision insurance, homeowners’ insurance, health insurance) or through another person’s liability insurance if he or she was at fault.
What is settlement authority?
A “settlement authority” is just a negotiating tactic. If an adjustor tells you about their authority, he or she is trying to convince you to accept the offer on the table. It’s a tactic to pressure you to accept an offer for less than the fair value of the claim.

The Initial Settlement Offer
Evaluating The Initial Offer
- When you receive the initial settlement offer in writing, examine the reasons the insurance adjuster has given for the low settlement amount. Each of these points will become a part of your counteroffer letter, and you should respond to each and every one. Your counteroffer letter will reassert your original position described in your demand letter, as well as respond to each of the…
Fair Initial Settlement Offer
- Though it doesn’t happen often, if the insurance adjuster thinks that you have a very strong case against their insured (the at-fault party), their initial settlement offer may be fair. Don’t simply reject the initial offer because it is the first offer you’ve gotten. Measure what you’ve asked for in your demand letter against what the insurance adjuster has offered, and then you and your attor…
Let Us Help You
- The process of settlement offers and counteroffers can be complex and overwhelming. We understand, and we want you to know that you can call us anytime to schedule a free, no-obligation consultation. With one of our skilled attorneys on your side, you can rest assured you’ll receive fair compensation for the damages you’ve suffered. You can reach us by phone at (916) …